Southern Cross Care (NSW & ACT) Limited
activeRegistration
ACQSC Provider Register (Aged Care Act 2024)
Category 1 - Home and community services
Category 2 - Assistive technology and home modifications
Category 3 - Advisory and support services
Category 4 - Personal care and care support in the home or community (including respite)
Category 5 - Nursing and transition care
Category 6 - Residential care (including respite)
Services
39 recorded
Southern Cross Care Assumption Villa Residential Aged Care
84 Brobenah Road, LEETON, NSW, 2705
Southern Cross Care Campbell Residential Aged Care
2 White Crescent, CAMPBELL, ACT, 2612
Southern Cross Care Cootamundra Residential Aged Care
Scott Avenue, COOTAMUNDRA, NSW, 2590
Southern Cross Care Daceyville Residential Aged Care
1-3 Gwea Avenue, DACEYVILLE, NSW, 2032
Southern Cross Care Greystanes Residential Aged Care
5 White Gum Place, GREYSTANES, NSW, 2145
Southern Cross Care John Woodward Residential Aged Care
45 Barcom Street, MERRYLANDS, NSW, 2160
Southern Cross Care Karinya Residential Aged Care
125 Guy Street, COROWA, NSW, 2646
Southern Cross Care Kildare Residential Aged Care
216 MAROUBRA Road, MAROUBRA, NSW, 2035
Southern Cross Care Lavington Residential Aged Care
286 Warren Street, LAVINGTON, NSW, 2641
Southern Cross Care Marian Nursing Home
2a Fleet Street, NORTH PARRAMATTA, NSW, 2151
Southern Cross Care Marsfield Residential Aged Care
16 Vincentia Street, MARSFIELD, NSW, 2122
Southern Cross Care Mawsons Court Residential Aged Care
80 Caves Beach Road, CAVES BEACH, NSW, 2281
Southern Cross Care Nagle Residential Aged Care
144-150 Flora Street, SUTHERLAND, NSW, 2232
Southern Cross Care North Turramurra Residential Aged Care
402 Bobbin Head Road, NORTH TURRAMURRA, NSW, 2074
Southern Cross Care Orana Residential Aged Care
59 Napier Street, DENILIQUIN, NSW, 2710
Southern Cross Care Ozanam Residential Aged Care
7 Boake Place, GARRAN, ACT, 2605
Southern Cross Care Parkes Residential Aged Care
2 MIDDLETON Street, PARKES, NSW, 2870
Southern Cross Care Reynolds Court Residential Aged Care
7 Bias Avenue, BATEAU BAY, NSW, 2261
Southern Cross Care South Coogee Residential Aged Care
39 Gregory Street, SOUTH COOGEE, NSW, 2034
Southern Cross Care St Catherine's Residential Aged Care
126 North Street, GRAFTON, NSW, 2460
Southern Cross Care St Francis Residential Aged Care
122 Hyatts Road, PLUMPTON, NSW, 2761
Southern Cross Care St Joseph's Residential Aged Care
1-9 Blundell Boulevarde, TWEED HEADS SOUTH, NSW, 2486
Southern Cross Care St Martha's Residential Aged Care
3-7 Leisure Drive, BANORA POINT, NSW, 2486
Southern Cross Care St Michael's Residential Aged Care
62 Centre Street, CASINO, NSW, 2470
Southern Cross Care Tenison Goulburn Residential Aged Care
19 Upper Sterne Street, GOULBURN, NSW, 2580
Southern Cross Care Thornton Park
72-84 Empire Circuit, PENRITH, NSW, 2750
Southern Cross Care Young Residential Aged Care
Demondrille Street, YOUNG, NSW, 2594
Southern Cross Community Care - Blacktown
St Francis Apartments, 122 Hyatts Road, PLUMPTON, NSW, 2761
Southern Cross Community Care - Botany Randwick
39 Gregory Street, SOUTH COOGEE, NSW, 2034
Southern Cross Community Care - Casino
62 Centre Street, CASINO, NSW, 2470
Southern Cross Community Care - Gosford
Office 407, 1 Bryant Drive, TUGGERAH, NSW, 2259
Southern Cross Community Care - Holroyd
45 Barcom Street, MERRYLANDS WEST, NSW, 2160
Southern Cross Community Care - Hunter
Office 407, 1 Bryant Drive, TUGGERAH, NSW, 2259
Southern Cross Community Care - Inner West
16-18 Bridge Street, EPPING, NSW, 2121
Southern Cross Community Care - Murray River
360 Cressy Street, DENILIQUIN, NSW, 2710
Southern Cross Community Care - Nepean
St Francis Apartments, 122 Hyatts Road, PLUMPTON, NSW, 2761
Southern Cross Community Care - Northern Sydney
402 Bobbin Head Road, NORTH TURRAMURRA, NSW, 2074
Southern Cross Community Care - Parkes
2-10 MIddleton Street, PARKES, NSW, 2870
Southern Cross Community Care - South West Sydney
45 Barcom Street, MERRYLANDS WEST, NSW, 2160
Service locations
39 mapped
Compliance findings
176 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 22 May 2025 | Southern Cross Care Assumption Villa Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 22 May 2025 | Southern Cross Care Assumption Villa Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 22 May 2025 | Southern Cross Care Assumption Villa Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 22 May 2025 | Southern Cross Care Assumption Villa Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 22 May 2025 | Southern Cross Care Assumption Villa Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 22 May 2025 | Southern Cross Care Assumption Villa Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 22 May 2025 | Southern Cross Care Assumption Villa Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 22 May 2025 | Southern Cross Care Assumption Villa Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 20 Mar 2025 | Southern Cross Care St Catherine's Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 20 Mar 2025 | Southern Cross Care St Catherine's Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 20 Mar 2025 | Southern Cross Care St Catherine's Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 20 Mar 2025 | Southern Cross Care St Catherine's Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 20 Mar 2025 | Southern Cross Care St Catherine's Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 20 Mar 2025 | Southern Cross Care St Catherine's Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 20 Mar 2025 | Southern Cross Care St Catherine's Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 20 Mar 2025 | Southern Cross Care St Catherine's Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 23 Dec 2024 | Southern Cross Care St Francis Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 23 Dec 2024 | Southern Cross Care St Francis Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 23 Dec 2024 | Southern Cross Care St Francis Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 23 Dec 2024 | Southern Cross Care St Francis Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 23 Dec 2024 | Southern Cross Care St Francis Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 23 Dec 2024 | Southern Cross Care St Francis Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 23 Dec 2024 | Southern Cross Care St Francis Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 23 Dec 2024 | Southern Cross Care St Francis Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 14 Nov 2024 | Southern Cross Care St Michael's Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 14 Nov 2024 | Southern Cross Care St Michael's Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 14 Nov 2024 | Southern Cross Care St Michael's Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 14 Nov 2024 | Southern Cross Care St Michael's Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care Not | Compliant |
| 14 Nov 2024 | Southern Cross Care St Michael's Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 14 Nov 2024 | Southern Cross Care St Michael's Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment Not | Compliant |
| 14 Nov 2024 | Southern Cross Care St Michael's Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 14 Nov 2024 | Southern Cross Care St Michael's Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 19 Apr 2024 | Southern Cross Care North Turramurra Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 19 Apr 2024 | Southern Cross Care North Turramurra Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 19 Apr 2024 | Southern Cross Care North Turramurra Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 19 Apr 2024 | Southern Cross Care North Turramurra Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 19 Apr 2024 | Southern Cross Care North Turramurra Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 19 Apr 2024 | Southern Cross Care North Turramurra Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 19 Apr 2024 | Southern Cross Care North Turramurra Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 19 Apr 2024 | Southern Cross Care North Turramurra Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 25 Oct 2023 | Southern Cross Care Lavington Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 25 Oct 2023 | Southern Cross Care Lavington Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 25 Oct 2023 | Southern Cross Care Lavington Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 25 Oct 2023 | Southern Cross Care Lavington Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 25 Oct 2023 | Southern Cross Care Lavington Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 25 Oct 2023 | Southern Cross Care Lavington Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 25 Oct 2023 | Southern Cross Care Lavington Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 25 Oct 2023 | Southern Cross Care Lavington Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 14 July 2023 | Southern Cross Care Campbell Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 14 July 2023 | Southern Cross Care Campbell Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 14 July 2023 | Southern Cross Care Campbell Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 14 July 2023 | Southern Cross Care Campbell Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 14 July 2023 | Southern Cross Care Campbell Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 14 July 2023 | Southern Cross Care Campbell Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 14 July 2023 | Southern Cross Care Campbell Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 14 July 2023 | Southern Cross Care Campbell Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 10 July 2023 | Southern Cross Care Marsfield Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 10 July 2023 | Southern Cross Care Marsfield Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 10 July 2023 | Southern Cross Care Marsfield Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 10 July 2023 | Southern Cross Care Marsfield Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 10 July 2023 | Southern Cross Care Marsfield Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 10 July 2023 | Southern Cross Care Marsfield Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 10 July 2023 | Southern Cross Care Marsfield Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 10 July 2023 | Southern Cross Care Marsfield Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 05 June 2023 | Southern Cross Care Nagle Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 05 June 2023 | Southern Cross Care Nagle Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 05 June 2023 | Southern Cross Care Nagle Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 05 June 2023 | Southern Cross Care Nagle Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 05 June 2023 | Southern Cross Care Nagle Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 05 June 2023 | Southern Cross Care Nagle Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 05 June 2023 | Southern Cross Care Nagle Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 05 June 2023 | Southern Cross Care Nagle Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 02 June 2023 | Southern Cross Care Parkes Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 02 June 2023 | Southern Cross Care Parkes Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 02 June 2023 | Southern Cross Care Parkes Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 02 June 2023 | Southern Cross Care Parkes Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 02 June 2023 | Southern Cross Care Parkes Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 02 June 2023 | Southern Cross Care Parkes Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 02 June 2023 | Southern Cross Care Parkes Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 02 June 2023 | Southern Cross Care Parkes Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 16 Apr 2023 | Southern Cross Care Karinya Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 16 Apr 2023 | Southern Cross Care Karinya Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 16 Apr 2023 | Southern Cross Care Karinya Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 16 Apr 2023 | Southern Cross Care Karinya Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 16 Apr 2023 | Southern Cross Care Karinya Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 16 Apr 2023 | Southern Cross Care Karinya Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 16 Apr 2023 | Southern Cross Care Karinya Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 16 Apr 2023 | Southern Cross Care Karinya Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 09 Apr 2023 | Southern Cross Care Greystanes Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 09 Apr 2023 | Southern Cross Care Greystanes Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 09 Apr 2023 | Southern Cross Care Greystanes Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 09 Apr 2023 | Southern Cross Care Greystanes Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 09 Apr 2023 | Southern Cross Care Greystanes Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 09 Apr 2023 | Southern Cross Care Greystanes Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 09 Apr 2023 | Southern Cross Care Greystanes Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 09 Apr 2023 | Southern Cross Care Greystanes Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 03 Apr 2023 | Southern Cross Care South Coogee Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 03 Apr 2023 | Southern Cross Care South Coogee Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 03 Apr 2023 | Southern Cross Care South Coogee Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 03 Apr 2023 | Southern Cross Care South Coogee Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 03 Apr 2023 | Southern Cross Care South Coogee Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 03 Apr 2023 | Southern Cross Care South Coogee Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 03 Apr 2023 | Southern Cross Care South Coogee Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 03 Apr 2023 | Southern Cross Care South Coogee Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 23 Mar 2023 | Southern Cross Care Kildare Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 23 Mar 2023 | Southern Cross Care Kildare Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 23 Mar 2023 | Southern Cross Care Kildare Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 23 Mar 2023 | Southern Cross Care Kildare Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 23 Mar 2023 | Southern Cross Care Kildare Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 23 Mar 2023 | Southern Cross Care Kildare Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 23 Mar 2023 | Southern Cross Care Kildare Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 23 Mar 2023 | Southern Cross Care Kildare Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 07 Mar 2023 | Southern Cross Care Tenison Goulburn Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 07 Mar 2023 | Southern Cross Care Tenison Goulburn Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 07 Mar 2023 | Southern Cross Care Tenison Goulburn Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 07 Mar 2023 | Southern Cross Care Tenison Goulburn Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 07 Mar 2023 | Southern Cross Care Tenison Goulburn Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 07 Mar 2023 | Southern Cross Care Tenison Goulburn Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 07 Mar 2023 | Southern Cross Care Tenison Goulburn Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 07 Mar 2023 | Southern Cross Care Tenison Goulburn Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 22 Feb 2023 | Southern Cross Care Cootamundra Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 22 Feb 2023 | Southern Cross Care Cootamundra Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 22 Feb 2023 | Southern Cross Care Cootamundra Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 22 Feb 2023 | Southern Cross Care Cootamundra Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 22 Feb 2023 | Southern Cross Care Cootamundra Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 22 Feb 2023 | Southern Cross Care Cootamundra Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 22 Feb 2023 | Southern Cross Care Cootamundra Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 22 Feb 2023 | Southern Cross Care Cootamundra Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 06 Feb 2023 | Southern Cross Care Orana Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 06 Feb 2023 | Southern Cross Care Orana Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 06 Feb 2023 | Southern Cross Care Orana Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 06 Feb 2023 | Southern Cross Care Orana Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 06 Feb 2023 | Southern Cross Care Orana Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 06 Feb 2023 | Southern Cross Care Orana Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 06 Feb 2023 | Southern Cross Care Orana Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 06 Feb 2023 | Southern Cross Care Orana Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 27 Jan 2023 | Southern Cross Care Reynolds Court Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 27 Jan 2023 | Southern Cross Care Reynolds Court Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 27 Jan 2023 | Southern Cross Care Reynolds Court Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 27 Jan 2023 | Southern Cross Care Reynolds Court Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Non-compliant |
| 27 Jan 2023 | Southern Cross Care Reynolds Court Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 27 Jan 2023 | Southern Cross Care Reynolds Court Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 27 Jan 2023 | Southern Cross Care Reynolds Court Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 27 Jan 2023 | Southern Cross Care Reynolds Court Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 22 Dec 2022 | Southern Cross Care Young Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 22 Dec 2022 | Southern Cross Care Young Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 22 Dec 2022 | Southern Cross Care Young Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 22 Dec 2022 | Southern Cross Care Young Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 22 Dec 2022 | Southern Cross Care Young Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 22 Dec 2022 | Southern Cross Care Young Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 22 Dec 2022 | Southern Cross Care Young Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 22 Dec 2022 | Southern Cross Care Young Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 22 Nov 2022 | Southern Cross Care Thornton Park | Accreditation decision | – | – | Human resources | Compliant |
| 22 Nov 2022 | Southern Cross Care Thornton Park | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 22 Nov 2022 | Southern Cross Care Thornton Park | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 22 Nov 2022 | Southern Cross Care Thornton Park | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 22 Nov 2022 | Southern Cross Care Thornton Park | Accreditation decision | – | – | Personal care and clinical care | Non-compliant |
| 22 Nov 2022 | Southern Cross Care Thornton Park | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 22 Nov 2022 | Southern Cross Care Thornton Park | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 22 Nov 2022 | Southern Cross Care Thornton Park | Accreditation decision | – | – | Organisational governance | Compliant |
| 25 Oct 2022 | Southern Cross Care St Martha's Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 25 Oct 2022 | Southern Cross Care St Martha's Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 25 Oct 2022 | Southern Cross Care St Martha's Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 25 Oct 2022 | Southern Cross Care St Martha's Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 25 Oct 2022 | Southern Cross Care St Martha's Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 25 Oct 2022 | Southern Cross Care St Martha's Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 25 Oct 2022 | Southern Cross Care St Martha's Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 25 Oct 2022 | Southern Cross Care St Martha's Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 11 Oct 2022 | Southern Cross Care Daceyville Residential Aged Care | Accreditation decision | – | – | Human resources | Compliant |
| 11 Oct 2022 | Southern Cross Care Daceyville Residential Aged Care | Accreditation decision | – | – | Organisational governance | Compliant |
| 11 Oct 2022 | Southern Cross Care Daceyville Residential Aged Care | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 11 Oct 2022 | Southern Cross Care Daceyville Residential Aged Care | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 11 Oct 2022 | Southern Cross Care Daceyville Residential Aged Care | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 11 Oct 2022 | Southern Cross Care Daceyville Residential Aged Care | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 11 Oct 2022 | Southern Cross Care Daceyville Residential Aged Care | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 11 Oct 2022 | Southern Cross Care Daceyville Residential Aged Care | Accreditation decision | – | – | Feedback and complaints | Compliant |
Accreditation & assessment timeline
288 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 19/08/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Accreditation decision
Following a site audit conducted on 31 August 2022 to 02 September 2022, the Commission made a decision on 25 October 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 08 August 2025. The period of accreditation of the service will expire 25 April 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 24 May 2022 to 31 August 2022, the Commission made a decision on 11 October 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 16 July 2025. The period of accreditation of the service will expire on 11 April 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 06 July 2022 to 08 July 2022, the Commission made a decision on 20 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 11 July 2025. The period of accreditation of the service will expire on 20 March 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 20 July 2022 to 22 July 2022, the Commission made a decision on 08 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 11 July 2025. The period of accreditation of the service will expire on 08 March 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 21 June 2022 to 23 June 2022, the Commission made a decision on 20 July 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 25 June 2025. The period of accreditation of the service will expire on 20 January 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 22/04/2025 to 24/04/2025, the Commission made a decision on 22/05/2025 to re-accredit this service. The period of accreditation of the service will expire on 28/06/2028.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 22/04/2025 to 24/04/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 18/03/2025 to 20/03/2025, the Commission made a decision on 23/04/2025 to re-accredit this service. The period of accreditation of the service will expire on 20/05/2028.
source ↗ - Accreditation decision
Following a site audit conducted on 18/02/2025 to 20/02/2025, the Commission made a decision on 20/03/2025 to re-accredit this service. The period of accreditation of the service will expire on 10/6/2028.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 18 March 2025 to 20 March 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 18/02/2025 to 20/02/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 26/11/2024 to 28/11/2024, the Commission made a decision on 23/12/2024 to re-accredit this service. The period of accreditation of the service will expire on 14/04/2028.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 26 November 2024 to 28 November 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 15/10/2024 to 17/10/2024, the Commission made a decision on 14/11/2024 to re-accredit this service. The period of accreditation of the service will expire on 01/03/2028.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 30/10/2024 to 30/10/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 15/10/2024 to 17/10/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 04 September 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 03/07/2024 to 04/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 02/07/2024 to 02/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 May 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 15 May 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 2 May 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 12 March 2024 to 14 March 2024, the Commission made a decision on 19 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 01 July 2027.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 17 April 2024 to 18 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 12 March 2024 to 14 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 13 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 21 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 06 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 06 September 2023 to 08 September 2023, the Commission made a decision on 25 October 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 May 2027.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 06 September 2023 to 08 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 25 July 2023 to 26 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 18 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 17 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 07 June 2023 to 09 June 2023, the Commission made a decision on 14 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 14 July 2026.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 12 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 30 May 2023 to 01 June 2023, the Commission made a decision on 10 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 July 2026.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 28 January 2024. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 07 June 2023 to 09 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 11 April 2023 to 13 April 2023, the Commission made a decision on 05 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 June 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 18 April 2023 to 20 April 2023, the Commission made a decision on 02 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 02 June 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 30 May 2023 to 01 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 11 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 18 April 2023 to 20 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 15 March 2023 to 17 March 2023, the Commission made a decision on 16 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 April 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 11 April 2023 to 13 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 21 February 2023 to 23 February 2023, the Commission made a decision on 09 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 09 April 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 01 March 2023 to 03 March 2023, the Commission made a decision on 03 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 03 April 2026.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 07 February 2023 to 09 February 2023, the Commission made a decision on 23 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 23 March 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 15 March 2023 to 17 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 07 February 2023 to 09 February 2023, the Commission made a decision on 07 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 March 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 01 March 2023 to 03 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21 February 2023 to 23 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 29 November 2022 to 01 December 2022, the Commission made a decision on 22 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 22 February 2026.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 11 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 07 February 2023 to 09 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 07 February 2023 to 09 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 29 November 2022 to 01 December 2022, the Commission made a decision on 06 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 06 February 2026.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 29 November 2022 to 01 December 2022, the Commission made a decision on 27 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 27 January 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 16 November 2022 to 18 November 2022, the Commission made a decision on 22 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 22 December 2025.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 28 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 5 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 21 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 28 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 29 November 2022 to 01 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 28 September 2022 to 30 September 2022, the Commission made a decision on 01 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 December 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 29 November 2022 to 01 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 29 November 2022 to 01 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 11 October 2022 to 13 October 2022, the Commission made a decision on 22 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 22 November 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 16 November 2022 to 18 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 20 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 14 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 19 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 31 August 2022 to 02 September 2022, the Commission made a decision on 25 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 25 October 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 11 October 2022 to 13 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 24 May 2022 to 31 August 2022, the Commission made a decision on 11 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 11 October 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 28 September 2022 to 30 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 05 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 05 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 29 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 21 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 06 July 2022 to 08 July 2022, the Commission made a decision on 20 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 20 September 2025.
source ↗ - Accreditation decision
Following a site audit conducted on 20 July 2022 to 22 July 2022, the Commission made a decision on 08 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 08 September 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 31 August 2022 to 02 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 24 May 2022 to 31 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 06 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 26 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 23 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 07 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 20 July 2022 to 22 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 21 June 2022 to 23 June 2022, the Commission made a decision on 20 July 2022 to re-accredit this service. The period of accreditation of the service will expire on 20 July 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 06 July 2022 to 08 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 27 August 2019 to 28 August 2019, the Commission made a decision on 6 October 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 08 July 2022. The period of accreditation of the service will expire on 05 May 2024.
source ↗ - Accreditation decision
Following a site audit conducted on 24 May 2022 to 26 May 2022, the Commission made a decision on 28 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 28 June 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21 June 2022 to 23 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 13 January 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 28 January 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 26 April 2022 to 29 April 2022, the Commission made a decision on 10 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 10 June 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 24 May 2022 to 26 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 20 April 2022 to 22 April 2022, the Commission made a decision on 20 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 20 May 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 26 April 2022 to 29 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 20 April 2022 to 22 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 28 February 2022 to 02 March 2022, the Commission made a decision on 14 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 14 April 2025.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 28 February 2022 to 02 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 01 February 2022 to 03 February 2022, the Commission made a decision on 01 March 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 March 2025.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 01 February 2022 to 03 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 30 May 2019 to 31 May 2019, the Commission made a decision 11 July 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 15 December 2021. The period of accreditation of the service will expire on 05 February 2023.
source ↗ - Accreditation decision
Following a site audit conducted on 22 May 2019 to 24 May 2019, the Commission made a decision on 10 July 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 08 December 2021. The period of accreditation of the service will expire on 21 January 2023.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 03 April 2019 to 04 April 2019, the Commission made a decision on 09 May 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 01 December 2021. The period of accreditation of the service will expire on 05 January 2023.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 31 May 2021 to 02 June 2021, the Commission made a decision on 01 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 01 July 2024.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 24 October 2018 to 25 October 2018, the Commission made a decision on 16 November 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 09 June 2021. The period of accreditation of the service will expire on 28 January 2023.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 31 May 2021 to 02 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 14 August 2018 to 15 August 2018, the Commission made a decision on 13 September 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 16 May 2021. The period of accreditation of the service will expire on 22 November 2022.
source ↗ - Accreditation decision
Following a site audit conducted on 02 March 2021 to 04 March 2021, the Commission made a decision on 29 April 2021 to re-accredit this service. The period of accreditation of the service will expire on 29 October 2022.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 20 April 2021 to 21 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 28 August 2018 to 29 August 2018, the Commission made a decision on 28 September 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 16 April 2021. The period of accreditation of the service will expire on 19 November 2022.
source ↗ - Accreditation decision
Following a site audit conducted on 04 September 2018 to 05 September 2018, the Commission made a decision on 11 October 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 13 April 2021. The period of accreditation of the service will expire on 14 November 2022.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 02 March 2021 to 04 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 09 February 2021 to 10 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 27 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 June 2021.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 June 2021.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 14 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 April 2021.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 04 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 01 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 08 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 17 June 2020 at Southern Cross Care Thornton Park to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 10 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Non-compliance update
Following an assessment contact conducted on 5 March 2020, the Commission made a decision that the approved provider of the service is non-compliant with three requirements of the Aged Care Quality Standards.
source ↗ - Compliance update
Following an assessment contact conducted on 26 February 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
source ↗ - Accreditation decision
Following a site audit conducted on 19 to 21 February 2020, the Commission made a decision on 16 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 4 April 2021. The Performance Report is attached.
source ↗ - Accreditation decision
Following a site audit conducted on 28 to 30 January 2020, the Commission made a decision on 9 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 16 March 2023. The Performance Report is attached.
source ↗ - Non-compliance update
Following an assessment contact conducted on 21-22 January 2020, the Commission made a decision that the approved provider of the service is non-compliant with three requirements of the Aged Care Quality Standards.
source ↗ - Serious risk decision
Following an Assessment Contact conducted between 26-27 September 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that Southern Cross Care (NSW&ACT) Limited failed to meet two Aged Care Quality Standards (Quality Standards) in relation to Southern Cross Care Daceyville Residential Aged Care. On 15 November 2019, a decision was made that failure to meet two Quality Standards has placed the safety, health or well-being of aged care consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
source ↗ - Assessment
Following a site audit the Commission made a decision on 17 October 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for two years until 05 November 2021.
source ↗ - Assessment
Following a site audit the Commission made a decision on 06 October 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 05 November 2022.
source ↗ - Assessment
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 August 2022.
source ↗ - Assessment
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2022.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 29 April 2019 at Southern Cross Care Marian Nursing Home to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 July 2022.
source ↗ - Assessment
This is a new home and is accredited for one year until 04 April 2020. We made the decision on 04 April 2019.
source ↗ - Serious risk decision
Following an assessment contact conducted on 25 March 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Southern Cross Care (NSW & ACT) Limited failed to meet one expected outcome in the Accreditation Standards in relation to Southern Cross Care St Francis Residential Aged Care. On 30 April 2019 a decision was made that failure to meet this expected outcome has placed the safety, health or wellbeing of a consumer of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 05 March 2019 at Southern Cross Care Daceyville Residential Aged Care to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 21 April 2021.
source ↗ - Assessment
Following an audit we decided that this home met 41 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 05 April 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 March 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 January 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 January 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 December 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 November 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 19 November 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 November 2021.
source ↗ - Assessment
Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 October 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 October 2021.
source ↗ - Assessment
Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 05 October 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 September 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 September 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 September 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 September 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 July 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 April 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 December 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 December 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 06 September 2018.
source ↗ - Assessment
Following an audit we decided that this home met 40 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 06 September 2017.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 March 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 November 2019.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 January 2019.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 December 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 19 November 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 November 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 November 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 November 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 05 November 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 November 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 October 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 October 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 21 July 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 October 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 September 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 October 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 October 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 05 August 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 October 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 October 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 September 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 September 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 September 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 05 July 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 September 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 September 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 05 April 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 September 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 21 April 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 July 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 July 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 07 March 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 July 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 June 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 28 January 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 June 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 June 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 April 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 December 2017.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 December 2017.
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Regulatory actions
0 recorded
No regulatory actions recorded.