Southern Cross Care Marian Nursing Home

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ResidentialSouthern Cross Care (NSW & ACT) LimitedSite ARCH-02905Service southern cross care (nsw & act) limited::southern cross care marian nursing home::north parramatta::2151

Overview

Care typeResidential
Operational places60
RegionNorth Parramatta (SA2)

Location

North Parramatta (SA2)

2a Fleet Street, NORTH PARRAMATTA, NSW, 2151

Star ratings

Latest — May 2026

May 2023 — 5Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 5Aug 2025 — 5Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645444
Feb 202645343
Oct 202545444
Aug 202555445
May 202555445
Jan 202545345
Nov 202445335
Jul 202445335
May 202445435
Feb 202445335
Dec 202345345
Aug 202345345
May 202355445

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

13 events

  1. Accreditation decision

    Following a site audit conducted on 20 July 2022 to 22 July 2022, the Commission made a decision on 08 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 11 July 2025. The period of accreditation of the service will expire on 08 March 2026.

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  2. Accreditation decision

    Following a site audit conducted on 20 July 2022 to 22 July 2022, the Commission made a decision on 08 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 08 September 2025.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 20 July 2022 to 22 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 04 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 29 April 2019 at Southern Cross Care Marian Nursing Home to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  9. Assessment

    Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 21 April 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 21 April 2019. The reconsideration decision and audit report is attached.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2018.

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  12. Assessment
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  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.