Southern Cross Care Greystanes Residential Aged Care
activeOverview
Location
Pemulwuy - Greystanes (North) (SA2)
5 White Gum Place, GREYSTANES, NSW, 2145
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 09 Apr 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 09 Apr 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 09 Apr 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 09 Apr 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 09 Apr 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 09 Apr 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 09 Apr 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 09 Apr 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
9 events
- Accreditation decision
Following a site audit conducted on 21 February 2023 to 23 February 2023, the Commission made a decision on 09 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 09 April 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21 February 2023 to 23 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 20 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 14 August 2018 to 15 August 2018, the Commission made a decision on 13 September 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 16 May 2021. The period of accreditation of the service will expire on 22 November 2022.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 01 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 November 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 November 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.