Southern Cross Care Karinya Residential Aged Care

active
ResidentialSouthern Cross Care (NSW & ACT) LimitedSite ARCH-02898Service southern cross care (nsw & act) limited::southern cross care karinya residential aged care::corowa::2646

Overview

Care typeResidential
Operational places84
RegionCorowa (SA2)

Location

Corowa (SA2)

125 Guy Street, COROWA, NSW, 2646

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645342
Feb 202645342
Oct 202545342
Aug 202545343
May 202545342
Jan 202545344
Nov 202445543
Jul 202445443
May 202445343
Feb 202445343
Dec 202335341
Aug 202345541
May 202334341

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
16 Apr 2023Accreditation decisionConsumer dignity and choiceCompliant
16 Apr 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
16 Apr 2023Accreditation decisionPersonal care and clinical careCompliant
16 Apr 2023Accreditation decisionServices and supports for daily livingCompliant
16 Apr 2023Accreditation decisionOrganisation’s service environmentCompliant
16 Apr 2023Accreditation decisionFeedback and complaintsCompliant
16 Apr 2023Accreditation decisionHuman resourcesCompliant
16 Apr 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Prepared by E. Blance

    Following a site audit conducted on 15 March 2023 to 17 March 2023, the Commission made a decision on 16 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 April 2026.

    source ↗
  2. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 15 March 2023 to 17 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 05 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 October 2021.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 October 2018.

    source ↗
  9. Assessment
    source ↗
  10. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.