Southern Cross Care Marsfield Residential Aged Care
activeOverview
Location
Macquarie Park - Marsfield (SA2)
16 Vincentia Street, MARSFIELD, NSW, 2122
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 10 July 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 10 July 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 10 July 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 10 July 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 10 July 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 10 July 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 10 July 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 10 July 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
7 events
- Accreditation decision
Following a site audit conducted on 30 May 2023 to 01 June 2023, the Commission made a decision on 10 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 July 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 30 May 2023 to 01 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 28 to 30 January 2020, the Commission made a decision on 9 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 16 March 2023. The Performance Report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 March 2020.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.