Southern Cross Care Tenison Goulburn Residential Aged Care
activeOverview
Location
Goulburn (SA2)
19 Upper Sterne Street, GOULBURN, NSW, 2580
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 07 Mar 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 07 Mar 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 07 Mar 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 07 Mar 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 07 Mar 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 07 Mar 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 07 Mar 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 07 Mar 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
8 events
- Accreditation decision
Following a site audit conducted on 07 February 2023 to 09 February 2023, the Commission made a decision on 07 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 March 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 07 February 2023 to 09 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 14 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 04 September 2018 to 05 September 2018, the Commission made a decision on 11 October 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 13 April 2021. The period of accreditation of the service will expire on 14 November 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 November 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 November 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.