Southern Cross Care Ozanam Residential Aged Care
activeOverview
Location
Garran (SA2)
7 Boake Place, GARRAN, ACT, 2605
Star ratings
Latest — May 2026
Compliance findings
10 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 01 Dec 2025 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 01 Dec 2025 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 01 Dec 2025 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 01 Dec 2025 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 01 Dec 2025 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 01 Dec 2025 | Site Audit | – | – | Feedback and complaints | Compliant |
| 01 Dec 2025 | Site Audit | – | – | Human resources | Compliant |
| 01 Dec 2025 | Site Audit | – | – | Organisational governance | Compliant |
| 13 Aug 2024 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 13 Aug 2024 | Assessment contact (performance assessment) – site | – | – | Organisation’s service environment | Not applicable |
Accreditation & assessment timeline
14 events
- Site Auditsource ↗
- Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 03/07/2024 to 04/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 28 September 2022 to 30 September 2022, the Commission made a decision on 01 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 December 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 28 September 2022 to 30 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 06 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 September 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 06 September 2018.
source ↗ - Assessment
Following an audit we decided that this home met 40 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 06 September 2017.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 June 2018.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.