Southern Cross Care North Turramurra Residential Aged Care
activeOverview
Location
Turramurra (SA2)
402 Bobbin Head Road, NORTH TURRAMURRA, NSW, 2074
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 19 Apr 2024 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 19 Apr 2024 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 19 Apr 2024 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 19 Apr 2024 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 19 Apr 2024 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 19 Apr 2024 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 19 Apr 2024 | Accreditation decision | – | – | Human resources | Compliant |
| 19 Apr 2024 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
12 events
- Accreditation decision
Following a site audit conducted on 12 March 2024 to 14 March 2024, the Commission made a decision on 19 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 01 July 2027.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 12 March 2024 to 14 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 25 July 2023 to 26 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 21 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 31 May 2021 to 02 June 2021, the Commission made a decision on 01 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 01 July 2024.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 31 May 2021 to 02 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 April 2021.
source ↗ - Assessment
Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 05 October 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 October 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.