Southern Cross Care Nagle Residential Aged Care
activeOverview
Location
Sutherland - Kirrawee (SA2)
144-150 Flora Street, SUTHERLAND, NSW, 2232
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 05 June 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 05 June 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 05 June 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 05 June 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 05 June 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 05 June 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 05 June 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 05 June 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
9 events
- Accreditation decision
Following a site audit conducted on 11 April 2023 to 13 April 2023, the Commission made a decision on 05 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 June 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 11 April 2023 to 13 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 30 May 2019 to 31 May 2019, the Commission made a decision 11 July 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 15 December 2021. The period of accreditation of the service will expire on 05 February 2023.
source ↗ - Assessment
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 August 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 October 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 05 August 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 October 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.