Helping Hand Aged Care Inc
activeRegistration
ACQSC Provider Register (Aged Care Act 2024)
Category 1 - Home and community services
Category 2 - Assistive technology and home modifications
Category 3 - Advisory and support services
Category 4 - Personal care and care support in the home or community (including respite)
Category 5 - Nursing and transition care
Category 6 - Residential care (including respite)
Services
21 recorded
Belalie Lodge
1-7 Cumnock Street, JAMESTOWN, SA, 5491
Copperhouse Court Hostel
43 A Flinders Avenue, WHYALLA STUART, SA, 5608
Country Community Care
113 Gertrude Street, PORT PIRIE, SA, 5540
Country Community Care - Mid North
31 Gertrude Street, PORT PIRIE, SA, 5540
Helping Hand Aged Care - Carinya
17-19 Victoria Road, CLARE, SA, 5453
Helping Hand Aged Care - Doreen Bond House
34 Molesworth Street, NORTH ADELAIDE, SA, 5006
Helping Hand Aged Care - Golden Grove
209 The Golden Way, GOLDEN GROVE, SA, 5125
Helping Hand Aged Care - Ingle Farm
7 SHACKLETON Avenue, INGLE FARM, SA, 5098
Helping Hand Aged Care - Lealholme Port Pirie
15 Halliday Street, PORT PIRIE, SA, 5540
Helping Hand Aged Care - Lightsview
1 East Parkway, LIGHTSVIEW, SA, 5085
Helping Hand Aged Care - Mawson Lakes Facility
2-10 The Strand -, MAWSON LAKES, SA, 5095
Helping Hand Aged Care - Parafield Gardens
437 Salisbury Highway, PARAFIELD GARDENS, SA, 5107
Helping Hand Aged Care - Rotary House
49 Buxton Street, NORTH ADELAIDE, SA, 5006
Helping Hand Metro South Home Care Packages
1538 Main North Road, SALISBURY SOUTH, SA, 5108
Home Based Services EACHP (Dementia Specific)
1538 Main North Road, SALISBURY SOUTH, SA, 5106
Interlink Packages
1538 Main North Road, SALISBURY SOUTH, SA, 5106
Mid North Community Care EACHP (Dementia Specific)
6/182 Ellen Street, PORT PIRIE, SA, 5540
Mid North Community Care Packages
6/182 Ellen Street, PORT PIRIE, SA, 5540
Northern Community Care Program
34 Commercial Road, SALISBURY, SA, 5108
Whyalla Home Support Program
25 Newton Street, WHYALLA, SA, 5600
Yeltana Nursing Home
25 Newton Street, WHYALLA, SA, 5600
Service locations
21 mapped
Compliance findings
8 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 14 Mar 2023 | Belalie Lodge | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 14 Mar 2023 | Belalie Lodge | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 14 Mar 2023 | Belalie Lodge | Site Audit | – | – | Personal care and clinical care | Compliant |
| 14 Mar 2023 | Belalie Lodge | Site Audit | – | – | Services and supports for daily living | Compliant |
| 14 Mar 2023 | Belalie Lodge | Site Audit | – | – | Organisation’s service environment | Compliant |
| 14 Mar 2023 | Belalie Lodge | Site Audit | – | – | Feedback and complaints | Compliant |
| 14 Mar 2023 | Belalie Lodge | Site Audit | – | – | Human resources | Compliant |
| 14 Mar 2023 | Belalie Lodge | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
118 events
- Accreditation decision
Following a site audit conducted on 04/03/2025 to 06/03/2025, the Commission made a decision on 09/04/2025 to re-accredit this service. The period of accreditation of the service will expire on 24/06/2028.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 04/03/2025 to 06/03/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 20 August 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 13 March 2024 to 15 March 2024, the Commission made a decision on 18 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 28 May 2027.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 13 March 2024 to 15 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 09 January 2024 to 12 January 2024, the Commission made a decision on 15 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 24 March 2027.
source ↗ - Accreditation decision
Following a site audit conducted on 09 January 2024 to 12 January 2024, the Commission made a decision on 15 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 24 March 2027.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 09 January 2024 to 12 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 09 January 2024 to 12 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 12 September 2023 to 15 September 2023, the Commission made a decision on 01 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 February 2027.
source ↗ - Accreditation decision
Following a site audit conducted on 19 September 2023 to 22 September 2023, the Commission made a decision on 23 October 2023 to re-accredit this service. The period of accreditation of the service will expire on 17 January 2027.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 26 September 2023 to 26 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 19 September 2023 to 22 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 12 September 2023 to 15 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 09 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 31 January 2023 to 02 February 2023, the Commission made a decision on 14 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 14 March 2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 31 January 2023 to 02 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 29 November 2022 to 01 December 2022, the Commission made a decision on 13 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 27 March 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 08 November 2022 to 10 November 2022, the Commission made a decision on 04 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 04 January 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 29 November 2022 to 01 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 21 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 11 October 2022 to 13 October 2022, the Commission made a decision on 18 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 18 November 2025.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 17 November 2022 to 18 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 15 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 08 November 2022 to 10 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 19 May 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 11 October 2022 to 13 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 27 July 2022 to 29 July 2022, the Commission made a decision on 22 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 09 December 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 27 July 2022 to 29 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 28 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 04 May 2022 to 06 May 2022, the Commission made a decision on 24 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 24 June 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 04 May 2022 to 06 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 19 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 16 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 February 2022 to 24 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 15 February 2022 to 16 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 18 November 2021 to 19 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 19 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 21 September 2021 to 22 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 12 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 11 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 09 August 2021 to 10 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 28 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 28 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 25 May 2021 to 26 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 23 February 2021 to 25 February 2021, the Commission made a decision on 07 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 28 May 2024.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 21 April 2021 to 22 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 27 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 14 December 2020 to 16 December 2020, the Commission made a decision on 24 March 2021 to re-accredit this service. The period of accreditation of the service will expire on 24 March 2024.
source ↗ - Accreditation decision
Following a site audit conducted on 14 December 2020 to 16 December 2020, the Commission made a decision on 24 March 2021 to re-accredit this service. The period of accreditation of the service will expire on 24 March 2024.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 23 February 2021 to 25 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 17 February 2021 to 18 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 03 November 2020 to 05 November 2020, the Commission made a decision on 05 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 05 February 2024.
source ↗ - Accreditation decision
Following a site audit conducted on 13 October 2020 to 15 October 2020, the Commission made a decision on 14 January 2021 to re-accredit this service. The period of accreditation of the service will expire on 17 January 2024.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 14 December 2020 to 16 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 14 December 2020 to 16 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 June 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 18 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 03 November 2020 to 05 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 13 October 2020 to 15 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 05 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 March 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 March 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 17 February 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 December 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 12 February 2020 at Helping Hand Aged Care - Carinya to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.
source ↗ - Compliance update
Following an assessment contact conducted on 28 January 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
source ↗ - Accreditation decision
Following a site audit conducted on 7 to 9 January 2020, the Commission made a decision on 4 February 2020 to re-accredit this service. The period of accreditation of the service will expire on 27 March 2023. The Performance Report is attached.
source ↗ - Accreditation decision
Following a site audit conducted on 4 to 5 December 2019, the Commission made a decision on 7 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 28 February 2022. The Performance Report is attached.
source ↗ - Compliance update
Following an assessment contact conducted on 29 October 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
source ↗ - Assessment
Following a site audit the Commission made a decision on 02 December 2019 that this service met three of the eight Aged Care Quality Standards. The service is re-accredited for three years until 21 December 2022.
source ↗ - Compliance update
Following an assessment contact conducted on 08 October 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
source ↗ - Assessment
Following a site audit the Commission made a decision on 04 November 2019 that this service met five of the eight Aged Care Quality Standards. The service is re-accredited for three years until 09 December 2022.
source ↗ - Non-compliance update
Following an assessment contact conducted on 05 August 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirement of the Aged Care Quality Standards.
source ↗ - Non-compliance update
Following an assessment contact conducted on 25 July 2019, the Commission made a decision that the approved provider of the service is non-compliant with 2 requirements of the Aged Care Quality Standards.
source ↗ - Non-compliance update
Following an assessment contact conducted on 09 July 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirement of the Aged Care Quality Standards.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 04 June 2019 at Copperhouse Court Hostel to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
This is a new home and is accredited for one year until 27 March 2020. We made the decision on 27 March 2019.
source ↗ - Serious risk decision
On 2 April 2019 a delegate of the Aged Care Quality and Safety Commissioner made a decision in relation to Copperhouse Court Hostel that failure to meet two expected outcomes in the Accreditation Standards placed the safety, health or wellbeing of consumers of the service at serious risk. An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 4 June 2019 at Copperhouse Court Hostel to monitor the service’s progress against the Accreditation Standards. The Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
source ↗ - Assessment
Following an audit we decided that this home met 27 of 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period. This home is now accredited until 28 February 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 January 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 04 March 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 19 November 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 28 May 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 30 August 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 30 August 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 17 August 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 23 June 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 January 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 21 December 2019.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 09 December 2019.
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Regulatory actions
0 recorded
No regulatory actions recorded.