Helping Hand Aged Care - Parafield Gardens

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ResidentialHelping Hand Aged Care IncSite ARCH-03374Service helping hand aged care inc::helping hand aged care - parafield gardens::parafield gardens::5107

Overview

ProviderHelping Hand Aged Care Inc

Care typeResidential

Operational places80

RegionParafield Gardens (SA2)

Location

Parafield Gardens (SA2)

437 Salisbury Highway, PARAFIELD GARDENS, SA, 5107

Star ratings

Latest — May 2026

3Overall

Compliance5

Quality measures1

Residents' experience3

Staffing3

Compared nationally

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	3	5	1	3	3
Feb 2026	3	5	2	3	3
Oct 2025	4	5	3	3	3
Aug 2025	4	5	3	3	3
May 2025	3	5	2	3	3
Jan 2025	4	5	3	3	3
Nov 2024	4	5	3	3	3
Jul 2024	3	4	3	3	3
May 2024	3	4	3	3	2
Feb 2024	3	4	1	3	3
Dec 2023	3	4	3	3	3
Aug 2023	3	4	4	3	2
May 2023	3	4	3	4	2

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

Accreditation decisionNov 1, 2023
Following a site audit conducted on 12 September 2023 to 15 September 2023, the Commission made a decision on 01 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 February 2027.
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Site audit Performance ReportSep 15, 2023
A site audit was conducted with this service on 12 September 2023 to 15 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportAug 23, 2021
An assessment contact was conducted with this service on 23 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionFeb 5, 2021
Following a site audit conducted on 03 November 2020 to 05 November 2020, the Commission made a decision on 05 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 05 February 2024.
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Exceptional CircumstancesDec 1, 2020
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 June 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Site audit Performance ReportNov 5, 2020
A site audit was conducted with this service on 03 November 2020 to 05 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesMay 25, 2020
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 December 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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AssessmentMar 18, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 23 June 2020.
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AssessmentApr 24, 2012
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AssessmentApr 22, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.