Belalie Lodge

active
ResidentialHelping Hand Aged Care IncSite ARCH-03370Service helping hand aged care inc::belalie lodge::jamestown::5491

Overview

Care typeResidential
Operational places41
RegionJamestown (SA2)

Location

Jamestown (SA2)

1-7 Cumnock Street, JAMESTOWN, SA, 5491

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 5Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645432
Feb 202645534
Oct 202545533
Aug 202545543
May 202545343
Jan 202545442
Nov 202455553
Jul 202445551
May 202445552
Feb 202445551
Dec 202345551
Aug 202345541
May 202345442

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
14 Mar 2023Site AuditConsumer dignity and choiceCompliant
14 Mar 2023Site AuditOngoing assessment and planning with consumersCompliant
14 Mar 2023Site AuditPersonal care and clinical careCompliant
14 Mar 2023Site AuditServices and supports for daily livingCompliant
14 Mar 2023Site AuditOrganisation’s service environmentCompliant
14 Mar 2023Site AuditFeedback and complaintsCompliant
14 Mar 2023Site AuditHuman resourcesCompliant
14 Mar 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 31 January 2023 to 02 February 2023, the Commission made a decision on 14 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 14 March 2026.

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  2. Site Audit

    Prepared by G. Hope-Simpson

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  3. Site audit Performance Report

    A site audit was conducted with this service on 31 January 2023 to 02 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 21 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 21 April 2021 to 22 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment

    Following a site audit the Commission made a decision on 02 December 2019 that this service met three of the eight Aged Care Quality Standards. The service is re-accredited for three years until 21 December 2022.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 21 December 2019.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.