Helping Hand Aged Care - Mawson Lakes Facility

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ResidentialHelping Hand Aged Care IncSite ARCH-03375Service helping hand aged care inc::helping hand aged care - mawson lakes facility::mawson lakes::5095

Overview

Care typeResidential
Operational places98
RegionMawson Lakes - Globe Derby Park (SA2)

Location

Mawson Lakes - Globe Derby Park (SA2)

2-10 The Strand -, MAWSON LAKES, SA, 5095

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645443
Oct 202544543
Aug 202544343
May 202534233
Jan 202534333
Nov 202434432
Jul 202434332
May 202434233
Feb 202434333
Dec 202333333
Aug 202333332
May 202333331

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 13 March 2024 to 15 March 2024, the Commission made a decision on 18 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 28 May 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 13 March 2024 to 15 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 17 November 2022 to 18 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 February 2022 to 16 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 12 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Accreditation decision

    Following a site audit conducted on 23 February 2021 to 25 February 2021, the Commission made a decision on 07 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 28 May 2024.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Site audit Performance Report

    A site audit was conducted with this service on 23 February 2021 to 25 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 28 May 2021.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.