Ozcare

active
RegisteredABN 58072422925Provider ozcare

Registration

ACQSC Provider Register (Aged Care Act 2024)

RegisteredRegistered 01 Nov 202528 July 2028

  • Category 1 - Home and community services

    Domestic assistanceHome maintenance and repairsMealsTransport

  • Category 2 - Assistive technology and home modifications

    Home adjustmentsEquipment and products

  • Category 3 - Advisory and support services

    Hoarding and squalor assistanceSocial support and community engagement

  • Category 4 - Personal care and care support in the home or community (including respite)

    Therapeutic services for independent livingCommunity cottage respiteRestorative care managementPersonal careCare managementNutritionHome or community general respiteAllied health and therapy

  • Category 5 - Nursing and transition care

    Nursing care

  • Category 6 - Residential care (including respite)

    Residential everyday livingResidential accommodationResidential clinical careResidential non-clinical care

Services

36 recorded

  • De Paul Villa Aged Care

    Residential115 placesSouthport - North (SA2)

    27 Edmund Rice Drive, ASHMORE, QLD, 4214

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 2, experience 4, staffing 2)

  • Ozcare Bakhita Villa Aged Care Facility

    Residential128 placesOxley (Qld) (SA2)

    169 Seventeen Mile Rocks Road, OXLEY, QLD, 4075

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 2, experience 4, staffing 2)

  • Ozcare - Brisbane Metro

    Home Care0 placesNewstead - Bowen Hills (SA2)

    43 EVELYN STREET, NEWSTEAD, QLD, 4006

  • Ozcare Caroline Chisholm

    Residential156 placesAroona - Currimundi (SA2)

    28 Saffron Drive, CURRIMUNDI, QLD, 4551

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 2, experience 4, staffing 4)

  • Ozcare Douglas

    Residential140 placesDouglas (SA2)

    291 Angus Smith Drive, DOUGLAS, QLD, 4814

    4 overall (compliance 4, quality 2, experience 4, staffing 5)

  • Ozcare - Fraser Coast

    Home Care0 placesPialba - Eli Waters (SA2)

    Shop 2, 14 Torquay Road, PIALBA, QLD, 4655

  • Ozcare - Hervey Bay

    Residential154 placesTorquay - Scarness - Kawungan (SA2)

    20-35 Davis Drive, HERVEY BAY, QLD, 4655

    3 overall May 2023 — 2Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 3May 2026 — 3 (compliance 4, quality 1, experience 4, staffing 2)

  • Ozcare Home Care Packages - Brisbane North Region

    Home Care0 placesChermside (SA2)

    18 Kuran Street, CHERMSIDE, QLD, 4032

  • Ozcare Home Care Packages - Bundaberg Region

    Home Care0 placesBundaberg (SA2)

    73 Woongarra Street, BUNDABERG WEST, QLD, 4670

  • Ozcare Home Care Packages - Cairns Region

    Home Care0 placesCairns City (SA2)

    16-20 Martyn Street, CAIRNS, QLD, 4870

  • Ozcare Home Care Packages - Emerald Region

    Home Care0 placesEmerald (SA2)

    6 YAMALA STREET, EMERALD, QLD, 4720

  • Ozcare Home Care Packages - Gladstone Region

    Home Care0 placesWest Gladstone (SA2)

    80 Breslin STREET, West Gladstone, QLD, 4680

  • Ozcare Home Care Packages - Gold Coast Region

    Home Care0 placesRobina - West (SA2)

    214-218 Highfield Drive, ROBINA, QLD, 4226

  • Ozcare Home Care Packages - Innisfail Region

    Home Care0 placesCairns City (SA2)

    16-20 MARTYN STREET, PARRAMATTA PARK, QLD, 4870

  • Ozcare Home Care Packages - Mackay Region

    Home Care0 placesMackay (SA2)

    32 Victoria Street, MACKAY, QLD, 4740

  • Ozcare Home Care Packages - North Lakes Region

    Home Care0 placesNorth Lakes (SA2)

    5 Endeavour Boulevard, NORTH LAKES, QLD, 4509

  • Ozcare Home Care Packages - Rockhampton Region

    Home Care0 placesRockhampton City (SA2)

    87 Alma Street, ROCKHAMPTON, QLD, 4700

  • Ozcare Home Care Packages - South Brisbane Region

    Home Care0 placesShailer Park (SA2)

    65 Commercial Drive, SHAILER PARK, QLD, 4128

  • Ozcare Home Care Packages - Sunshine Coast Region

    Home Care0 placesAroona - Currimundi (SA2)

    Currimundi Market Place, CURRIMUNDI, QLD, 4551

  • Ozcare Home Care Packages - Toowoomba Region

    Home Care0 placesToowoomba - Central (SA2)

    10 Pechey Street, TOOWOOMBA, QLD, 4350

  • Ozcare Home Care Packages - Townsville Region

    Home Care0 placesGulliver - Currajong - Vincent (SA2)

    53 Mooney Street, GULLIVER, QLD, 4812

  • Ozcare Home Care Packages - West Moreton Region

    Home Care0 placesIpswich - East (SA2)

    2 Joffre Street, BOOVAL, QLD, 4304

  • Ozcare Innisfail

    Residential160 placesInnisfail (SA2)

    Warrina Street, INNISFAIL, QLD, 4860

    3 overall Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 3 (compliance 4, quality 2, experience 3, staffing 2)

  • Ozcare Keith Turnbull Place

    Residential137 placesLabrador (SA2)

    52 Imperial Parade, LABRADOR, QLD, 4215

    3 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 3 (compliance 5, quality 3, experience 3, staffing 2)

  • Ozcare Mackay

    Residential120 placesOoralea - Bakers Creek (SA2)

    15 Charlotte Street, WEST MACKAY, QLD, 4740

    3 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 3 (compliance 5, quality 1, experience 4, staffing 2)

  • Ozcare Magdalene Villa Aged Care Facility

    Residential64 placesIngham Surrounds (SA2)

    9 STONE RIVER Road, TREBONNE, QLD, 4850

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 5)

  • Ozcare Malanda

    Residential99 placesMalanda - Yungaburra (SA2)

    Turnbull Road, MALANDA, QLD, 4885

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 5May 2025 — 4Aug 2025 — 4Oct 2025 — 5Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 5)

  • Ozcare Noosa Heads

    Residential130 placesNoosa Heads (SA2)

    80 Cooyar Street, NOOSA HEADS, QLD, 4567

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 4)

  • Ozcare Ozanam Villa - Burleigh

    Residential167 placesBurleigh Heads (SA2)

    20 Matilda Street, BURLEIGH HEADS, QLD, 4220

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 4)

  • Ozcare Ozanam Villa - Clontarf

    Residential122 placesClontarf (SA2)

    48 Tainton Street, CLONTARF, QLD, 4019

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 2)

  • Ozcare Parkwood Gardens

    Residential144 placesLabrador (SA2)

    100 Usher Avenue, LABRADOR, QLD, 4215

    4 overall May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 2, experience 4, staffing 2)

  • Ozcare Port Douglas

    Residential74 placesPort Douglas (SA2)

    Martin Scullett Drive, PORT DOUGLAS, QLD, 4877

    3 overall Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 3 (compliance 5, quality 3, experience 3, staffing 2)

  • Ozcare Sarina Aged Care

    Residential48 placesSarina (SA2)

    18-32 Hoey Street, SARINA, QLD, 4737

    4 overall Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 4, quality 3, experience 4, staffing 4)

  • Ozcare - Toowoomba

    Residential150 placesToowoomba - West (SA2)

    631 Greenwattle Street, GLENVALE, QLD, 4350

    3 overall Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 3 (compliance 5, quality 2, experience 3, staffing 2)

  • Ozcare Villa Rosalie Newstead

    Residential122 placesNewstead - Bowen Hills (SA2)

    43 EVELYN STREET, NEWSTEAD, QLD, 4006

    4 overall Jul 2024 — 4Nov 2024 — 5Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 2, experience 4, staffing 2)

  • Ozcare Villa Vincent

    Residential175 placesMundingburra (SA2)

    2 Acacia Street, MUNDINGBURRA, QLD, 4812

    3 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 3 (compliance 5, quality 3, experience 3, staffing 2)

Service locations

36 mapped

Compliance findings

112 recorded

DateServiceTypeRequirementSeverityFindingStatus
26 Feb 2025Ozcare - Hervey BayAccreditation decisionOrganisational governanceCompliant
26 Feb 2025Ozcare - Hervey BayAccreditation decisionHuman resourcesCompliant
26 Feb 2025Ozcare - Hervey BayAccreditation decisionFeedback and complaintsCompliant
26 Feb 2025Ozcare - Hervey BayAccreditation decisionOrganisation’s service environmentCompliant
26 Feb 2025Ozcare - Hervey BayAccreditation decisionServices and supports for daily livingCompliant
26 Feb 2025Ozcare - Hervey BayAccreditation decisionPersonal care and clinical careCompliant
26 Feb 2025Ozcare - Hervey BayAccreditation decisionOngoing assessment and planning with consumersCompliant
26 Feb 2025Ozcare - Hervey BayAccreditation decisionConsumer dignity and choiceCompliant
30 July 2024Ozcare Parkwood GardensAccreditation decisionServices and supports for daily livingCompliant
30 July 2024Ozcare Parkwood GardensAccreditation decisionConsumer dignity and choiceCompliant
30 July 2024Ozcare Parkwood GardensAccreditation decisionOngoing assessment and planning with consumersCompliant
30 July 2024Ozcare Parkwood GardensAccreditation decisionPersonal care and clinical careCompliant
30 July 2024Ozcare Parkwood GardensAccreditation decisionOrganisation’s service environmentCompliant
30 July 2024Ozcare Parkwood GardensAccreditation decisionFeedback and complaintsCompliant
30 July 2024Ozcare Parkwood GardensAccreditation decisionHuman resourcesCompliant
30 July 2024Ozcare Parkwood GardensAccreditation decisionOrganisational governanceCompliant
11 July 2024Ozcare Bakhita Villa Aged Care FacilityAccreditation decisionHuman resourcesCompliant
11 July 2024Ozcare Bakhita Villa Aged Care FacilityAccreditation decisionConsumer dignity and choiceCompliant
11 July 2024Ozcare Bakhita Villa Aged Care FacilityAccreditation decisionOngoing assessment and planning with consumersCompliant
11 July 2024Ozcare Bakhita Villa Aged Care FacilityAccreditation decisionPersonal care and clinical careCompliant
11 July 2024Ozcare Bakhita Villa Aged Care FacilityAccreditation decisionOrganisational governanceCompliant
11 July 2024Ozcare Bakhita Villa Aged Care FacilityAccreditation decisionServices and supports for daily livingCompliant
11 July 2024Ozcare Bakhita Villa Aged Care FacilityAccreditation decisionOrganisation’s service environmentCompliant
11 July 2024Ozcare Bakhita Villa Aged Care FacilityAccreditation decisionFeedback and complaintsCompliant
08 July 2024Ozcare Villa VincentAccreditation decisionHuman resourcesCompliant
08 July 2024Ozcare Villa VincentAccreditation decisionConsumer dignity and choiceCompliant
08 July 2024Ozcare Villa VincentAccreditation decisionOngoing assessment and planning with consumersCompliant
08 July 2024Ozcare Villa VincentAccreditation decisionPersonal care and clinical careCompliant
08 July 2024Ozcare Villa VincentAccreditation decisionServices and supports for daily livingCompliant
08 July 2024Ozcare Villa VincentAccreditation decisionOrganisation’s service environmentCompliant
08 July 2024Ozcare Villa VincentAccreditation decisionFeedback and complaintsCompliant
08 July 2024Ozcare Villa VincentAccreditation decisionOrganisational governance NotCompliant
09 May 2024Ozcare Ozanam Villa - ClontarfAccreditation decisionOrganisational governanceCompliant
09 May 2024Ozcare Ozanam Villa - ClontarfAccreditation decisionConsumer dignity and choiceCompliant
09 May 2024Ozcare Ozanam Villa - ClontarfAccreditation decisionOngoing assessment and planning with consumersCompliant
09 May 2024Ozcare Ozanam Villa - ClontarfAccreditation decisionPersonal care and clinical careCompliant
09 May 2024Ozcare Ozanam Villa - ClontarfAccreditation decisionServices and supports for daily livingCompliant
09 May 2024Ozcare Ozanam Villa - ClontarfAccreditation decisionOrganisation’s service environmentCompliant
09 May 2024Ozcare Ozanam Villa - ClontarfAccreditation decisionFeedback and complaintsCompliant
09 May 2024Ozcare Ozanam Villa - ClontarfAccreditation decisionHuman resourcesCompliant
09 Feb 2024Ozcare MackayAccreditation decisionOrganisational governanceCompliant
09 Feb 2024Ozcare MackayAccreditation decisionHuman resourcesCompliant
09 Feb 2024Ozcare MackayAccreditation decisionFeedback and complaintsCompliant
09 Feb 2024Ozcare MackayAccreditation decisionOrganisation’s service environmentCompliant
09 Feb 2024Ozcare MackayAccreditation decisionServices and supports for daily livingCompliant
09 Feb 2024Ozcare MackayAccreditation decisionPersonal care and clinical careCompliant
09 Feb 2024Ozcare MackayAccreditation decisionOngoing assessment and planning with consumersCompliant
09 Feb 2024Ozcare MackayAccreditation decisionConsumer dignity and choiceCompliant
27 Oct 2023Ozcare Keith Turnbull PlaceAccreditation decisionHuman resourcesCompliant
27 Oct 2023Ozcare Keith Turnbull PlaceAccreditation decisionFeedback and complaintsCompliant
27 Oct 2023Ozcare Keith Turnbull PlaceAccreditation decisionOrganisation’s service environmentCompliant
27 Oct 2023Ozcare Keith Turnbull PlaceAccreditation decisionServices and supports for daily livingCompliant
27 Oct 2023Ozcare Keith Turnbull PlaceAccreditation decisionPersonal care and clinical careCompliant
27 Oct 2023Ozcare Keith Turnbull PlaceAccreditation decisionOngoing assessment and planning with consumersCompliant
27 Oct 2023Ozcare Keith Turnbull PlaceAccreditation decisionConsumer dignity and choiceCompliant
27 Oct 2023Ozcare Keith Turnbull PlaceAccreditation decisionOrganisational governanceCompliant
23 Aug 2023Ozcare InnisfailAccreditation decisionConsumer dignity and choiceCompliant
23 Aug 2023Ozcare InnisfailAccreditation decisionOrganisational governanceCompliant
23 Aug 2023Ozcare InnisfailAccreditation decisionOngoing assessment and planning with consumersCompliant
23 Aug 2023Ozcare InnisfailAccreditation decisionPersonal care and clinical careCompliant
23 Aug 2023Ozcare InnisfailAccreditation decisionServices and supports for daily livingCompliant
23 Aug 2023Ozcare InnisfailAccreditation decisionOrganisation’s service environmentCompliant
23 Aug 2023Ozcare InnisfailAccreditation decisionFeedback and complaintsCompliant
23 Aug 2023Ozcare InnisfailAccreditation decisionHuman resourcesCompliant
23 June 2023Ozcare DouglasAccreditation decisionOrganisational governanceCompliant
23 June 2023Ozcare DouglasAccreditation decisionHuman resourcesCompliant
23 June 2023Ozcare DouglasAccreditation decisionFeedback and complaintsCompliant
23 June 2023Ozcare DouglasAccreditation decisionOrganisation’s service environmentCompliant
23 June 2023Ozcare DouglasAccreditation decisionServices and supports for daily livingCompliant
23 June 2023Ozcare DouglasAccreditation decisionPersonal care and clinical careCompliant
23 June 2023Ozcare DouglasAccreditation decisionOngoing assessment and planning with consumersCompliant
23 June 2023Ozcare DouglasAccreditation decisionConsumer dignity and choiceCompliant
11 June 2023Ozcare Ozanam Villa - BurleighAccreditation decisionConsumer dignity and choiceCompliant
11 June 2023Ozcare Ozanam Villa - BurleighAccreditation decisionOrganisational governanceCompliant
11 June 2023Ozcare Ozanam Villa - BurleighAccreditation decisionHuman resourcesCompliant
11 June 2023Ozcare Ozanam Villa - BurleighAccreditation decisionFeedback and complaintsCompliant
11 June 2023Ozcare Ozanam Villa - BurleighAccreditation decisionOrganisation’s service environmentCompliant
11 June 2023Ozcare Ozanam Villa - BurleighAccreditation decisionServices and supports for daily livingCompliant
11 June 2023Ozcare Ozanam Villa - BurleighAccreditation decisionPersonal care and clinical careCompliant
11 June 2023Ozcare Ozanam Villa - BurleighAccreditation decisionOngoing assessment and planning with consumersCompliant
12 Mar 2023Ozcare Caroline ChisholmAccreditation decisionOrganisational governanceCompliant
12 Mar 2023Ozcare Caroline ChisholmAccreditation decisionHuman resourcesCompliant
12 Mar 2023Ozcare Caroline ChisholmAccreditation decisionFeedback and complaintsCompliant
12 Mar 2023Ozcare Caroline ChisholmAccreditation decisionOrganisation’s service environmentCompliant
12 Mar 2023Ozcare Caroline ChisholmAccreditation decisionServices and supports for daily livingCompliant
12 Mar 2023Ozcare Caroline ChisholmAccreditation decisionPersonal care and clinical careCompliant
12 Mar 2023Ozcare Caroline ChisholmAccreditation decisionOngoing assessment and planning with consumersCompliant
12 Mar 2023Ozcare Caroline ChisholmAccreditation decisionConsumer dignity and choiceCompliant
24 Nov 2022Ozcare - Hervey BayAccreditation decisionOrganisational governanceNon-compliant
24 Nov 2022Ozcare - Hervey BayAccreditation decisionHuman resourcesNon-compliant
24 Nov 2022Ozcare - Hervey BayAccreditation decisionFeedback and complaintsCompliant
24 Nov 2022Ozcare - Hervey BayAccreditation decisionOrganisation’s service environmentCompliant
24 Nov 2022Ozcare - Hervey BayAccreditation decisionServices and supports for daily livingCompliant
24 Nov 2022Ozcare - Hervey BayAccreditation decisionPersonal care and clinical careNon-compliant
24 Nov 2022Ozcare - Hervey BayAccreditation decisionOngoing assessment and planning with consumersNon-compliant
24 Nov 2022Ozcare - Hervey BayAccreditation decisionConsumer dignity and choiceNon-compliant
27 Oct 2022Ozcare Magdalene Villa Aged Care FacilityAccreditation decisionOrganisational governanceCompliant
27 Oct 2022Ozcare Magdalene Villa Aged Care FacilityAccreditation decisionConsumer dignity and choiceCompliant
27 Oct 2022Ozcare Magdalene Villa Aged Care FacilityAccreditation decisionOngoing assessment and planning with consumersCompliant
27 Oct 2022Ozcare Magdalene Villa Aged Care FacilityAccreditation decisionPersonal care and clinical careCompliant
27 Oct 2022Ozcare Magdalene Villa Aged Care FacilityAccreditation decisionServices and supports for daily livingCompliant
27 Oct 2022Ozcare Magdalene Villa Aged Care FacilityAccreditation decisionOrganisation’s service environmentCompliant
27 Oct 2022Ozcare Magdalene Villa Aged Care FacilityAccreditation decisionFeedback and complaintsCompliant
27 Oct 2022Ozcare Magdalene Villa Aged Care FacilityAccreditation decisionHuman resourcesCompliant
21 Oct 2022Ozcare Sarina Aged CareAccreditation decisionOrganisational governanceCompliant
21 Oct 2022Ozcare Sarina Aged CareAccreditation decisionFeedback and complaintsCompliant
21 Oct 2022Ozcare Sarina Aged CareAccreditation decisionOrganisation’s service environmentCompliant
21 Oct 2022Ozcare Sarina Aged CareAccreditation decisionServices and supports for daily livingCompliant
21 Oct 2022Ozcare Sarina Aged CareAccreditation decisionPersonal care and clinical careCompliant
21 Oct 2022Ozcare Sarina Aged CareAccreditation decisionOngoing assessment and planning with consumersCompliant
21 Oct 2022Ozcare Sarina Aged CareAccreditation decisionConsumer dignity and choiceCompliant
21 Oct 2022Ozcare Sarina Aged CareAccreditation decisionHuman resourcesCompliant

Accreditation & assessment timeline

154 events

  1. Accreditation decision

    Ozcare Malanda

    Following a site audit conducted on 16 August 2022 to 18 August 2022, the Commission made a decision on 23 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 11 July 2025. The period of accreditation of the service will expire on 23 March 2026.

    source ↗
  2. Accreditation decision

    De Paul Villa Aged Care

    Following a site audit conducted on 20 June 2022 to 22 June 2022, the Commission made a decision on 23 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 09 July 2025. The period of accreditation of the service will expire on 23 February 2026.

    source ↗
  3. Assessment

    Ozcare Innisfail

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 3 July 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

    source ↗
  4. Accreditation decision

    Ozcare Noosa Heads

    Following a site audit conducted on 21 June 2022 to 23 June 2022, the Commission made a decision on 19 July 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 25 June 2025. The period of accreditation of the service will expire on 19 January 2026.

    source ↗
  5. Accreditation decision

    Ozcare - Hervey Bay

    Prepared by Marek Dubovinsky

    Following a site audit conducted on 21/01/2025 to 23/01/2025, the Commission made a decision on 26/02/2025 to re-accredit this service. The period of accreditation of the service will expire on 24/05/2028.

    source ↗
  6. Site audit Performance Report

    Ozcare - Hervey Bay

    A site audit was conducted with this service on 21 January 2025 to 23 January 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  7. Assessment contact Performance Report

    Ozcare Innisfail

    An assessment contact was conducted with this service on 29/10/2024 to 31/10/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  8. Assessment contact Performance Report

    Ozcare Villa Vincent

    An assessment contact was conducted with this service on 01 October 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  9. Accreditation decision

    Ozcare Parkwood Gardens

    Prepared by Katherine Richards

    Following a site audit conducted on 19/06/2024 to 21/06/2024, the Commission made a decision on 30/07/2024 to re-accredit this service. The period of accreditation of the service will expire on 09/09/2027

    source ↗
  10. Accreditation decision

    Ozcare Bakhita Villa Aged Care Facility

    Prepared by Katherine Richards

    Following a site audit conducted on 03/06/2024 to 05/06/2024, the Commission made a decision on 11/07/2024 to re-accredit this service. The period of accreditation of the service will expire on 15/09/2027

    source ↗
  11. Accreditation decision

    Ozcare Villa Vincent

    Prepared by Katherine Richards

    Following a site audit conducted on 27/05/2024 to 30/05/2024, the Commission made a decision on 08/07/2024 to re-accredit this service. The period of accreditation of the service will expire on 27/08/2027

    source ↗
  12. Site audit Performance Report

    Ozcare Parkwood Gardens

    A site audit was conducted with this service on 19 June 2024 to 21 June 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  13. Site audit Performance Report

    Ozcare Bakhita Villa Aged Care Facility

    A site audit was conducted with this service on 03/06/2024 to 05/06/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  14. Site audit Performance Report

    Ozcare Villa Vincent

    A site audit was conducted with this service on 27 May 2024 to 30 May 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  15. Accreditation decision

    Ozcare Ozanam Villa - Clontarf

    Prepared by P. Wallner

    Following a site audit conducted on 08 April 2024 to 10 April 2024, the Commission made a decision on 09 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 24 June 2027.

    source ↗
  16. Assessment contact Performance Report

    Ozcare - Hervey Bay

    An assessment contact was conducted with this service on 30 April 2024 to 01 May 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  17. Site audit Performance Report

    Ozcare Ozanam Villa - Clontarf

    A site audit was conducted with this service on 08 April 2024 to 10 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  18. Accreditation decision

    Ozcare Mackay

    Prepared by Denise McDonald

    Following a site audit conducted on 15 January 2024 to 17 January 2024, the Commission made a decision on 09 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 18 May 2027.

    source ↗
  19. Site audit Performance Report

    Ozcare Mackay

    A site audit was conducted with this service on 15 January 2024 to 17 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  20. Assessment contact Performance Report

    Ozcare - Hervey Bay

    An assessment contact was conducted with this service on 10 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  21. Accreditation decision

    Ozcare Keith Turnbull Place

    Prepared by J. Howard

    Following a site audit conducted on 05 September 2023 to 07 September 2023, the Commission made a decision on 27 October 2023 to re-accredit this service. The period of accreditation of the service will expire on 11 March 2027.

    source ↗
  22. Site audit Performance Report

    Ozcare Keith Turnbull Place

    A site audit was conducted with this service on 05 September 2023 to 07 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  23. Assessment contact Performance Report

    Ozcare Parkwood Gardens

    An assessment contact was conducted with this service on 30 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  24. Accreditation decision

    Ozcare Innisfail

    Prepared by T Wurf

    Following a site audit conducted on 18 July 2023 to 20 July 2023, the Commission made a decision on 23 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 08 October 2026.

    source ↗
  25. Site audit Performance Report

    Ozcare Innisfail

    A site audit was conducted with this service on 18 July 2023 to 20 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  26. Assessment contact Performance Report

    Ozcare Magdalene Villa Aged Care Facility

    An assessment contact was conducted with this service on 18 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  27. Assessment contact Performance Report

    Ozcare Mackay

    An assessment contact was conducted with this service on 27 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  28. Accreditation decision

    Ozcare Douglas

    Prepared by D McDonald

    Following a site audit conducted on 29 May 2023 to 01 June 2023, the Commission made a decision on 23 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 23 June 2026.

    source ↗
  29. Assessment contact Performance Report

    Ozcare - Hervey Bay

    An assessment contact was conducted with this service on 13 June 2023 to 14 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  30. Accreditation decision

    Ozcare Ozanam Villa - Burleigh

    Prepared by P. Sherin

    Following a site audit conducted on 18 April 2023 to 20 April 2023, the Commission made a decision on 11 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 December 2026.

    source ↗
  31. Site audit Performance Report

    Ozcare Douglas

    A site audit was conducted with this service on 29 May 2023 to 01 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  32. Assessment contact Performance Report

    Ozcare Ozanam Villa - Clontarf

    An assessment contact was conducted with this service on 30 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  33. Site audit Performance Report

    Ozcare Ozanam Villa - Burleigh

    A site audit was conducted with this service on 18 April 2023 to 20 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  34. Exceptional Circumstances

    Ozcare Douglas

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  35. Accreditation decision

    Ozcare Caroline Chisholm

    Prepared by G. Hope-Simpson

    Following a site audit conducted on 23 January 2023 to 25 January 2023, the Commission made a decision on 12 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 12 March 2026.

    source ↗
  36. Assessment contact Performance Report

    Ozcare Mackay

    An assessment contact was conducted with this service on 28 February 2023 to 01 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  37. Exceptional Circumstances

    Ozcare Caroline Chisholm

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  38. Assessment contact Performance Report

    Ozcare Innisfail

    An assessment contact was conducted with this service on 06 February 2023 to 08 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  39. Site audit Performance Report

    Ozcare Caroline Chisholm

    A site audit was conducted with this service on 23 January 2023 to 25 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  40. Accreditation decision

    Ozcare - Hervey Bay

    Prepared by K. Reed

    Following a site audit conducted on 25 October 2022 to 27 October 2022, the Commission made a decision on 24 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 24 May 2025.

    source ↗
  41. Assessment contact Performance Report

    Ozcare Ozanam Villa - Burleigh

    An assessment contact was conducted with this service on 03 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  42. Assessment contact Performance Report

    Ozcare Innisfail

    An assessment contact was conducted with this service on 01 November 2022 to 02 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  43. Accreditation decision

    Ozcare Magdalene Villa Aged Care Facility

    Prepared by K. Spurrell

    Following a site audit conducted on 19 September 2022 to 21 September 2022, the Commission made a decision on 27 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 14 December 2025.

    source ↗
  44. Site audit Performance Report

    Ozcare - Hervey Bay

    A site audit was conducted with this service on 25 October 2022 to 27 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  45. Accreditation decision

    Ozcare Sarina Aged Care

    Prepared by Ms D. McDonald

    Following a site audit conducted on 27 September 2022 to 29 September 2022, the Commission made a decision on 21 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 24 December 2025.

    source ↗
  46. Site audit Performance Report

    Ozcare Sarina Aged Care

    A site audit was conducted with this service on 27 September 2022 to 29 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  47. Accreditation decision

    Ozcare Malanda

    Following a site audit conducted on 16 August 2022 to 18 August 2022, the Commission made a decision on 23 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 23 September 2025.

    source ↗
  48. Site audit Performance Report

    Ozcare Magdalene Villa Aged Care Facility

    A site audit was conducted with this service on 19 September 2022 to 21 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  49. Accreditation decision

    De Paul Villa Aged Care

    Following a site audit conducted on 20 June 2022 to 22 June 2022, the Commission made a decision on 23 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 23 August 2025.

    source ↗
  50. Site audit Performance Report

    Ozcare Malanda

    A site audit was conducted with this service on 16 August 2022 to 18 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  51. Exceptional Circumstances

    Ozcare Caroline Chisholm

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 25 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  52. Exceptional Circumstances

    De Paul Villa Aged Care

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 27 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  53. Exceptional Circumstances

    Ozcare - Hervey Bay

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 26 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  54. Accreditation decision

    Ozcare Noosa Heads

    Following a site audit conducted on 21 June 2022 to 23 June 2022, the Commission made a decision on 19 July 2022 to re-accredit this service. The period of accreditation of the service will expire on 19 July 2025.

    source ↗
  55. Exceptional Circumstances

    Ozcare Noosa Heads

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 04 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  56. Site audit Performance Report

    Ozcare Noosa Heads

    A site audit was conducted with this service on 21 June 2022 to 23 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  57. Site audit Performance Report

    De Paul Villa Aged Care

    A site audit was conducted with this service on 20 June 2022 to 22 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  58. Assessment contact Performance Report

    Ozcare Innisfail

    An assessment contact was conducted with this service on 31 May 2022 to 01 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  59. Accreditation decision

    Ozcare Keith Turnbull Place

    Following a site audit conducted on 04 June 2019 to 06 June 2019, the Commission made a decision on 08 July 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 10 May 2022. The period of accreditation of the service will expire on 11 March 2024.

    source ↗
  60. Exceptional Circumstances

    Ozcare Malanda

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  61. Accreditation decision

    Ozcare Ozanam Villa - Burleigh

    Following a site audit conducted on the 19 March 2019 to 22 March 2019, the Commission made a decision 26 April 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 25 March 2022. The period of accreditation of the service will expire on 10 December 2023.

    source ↗
  62. Exceptional Circumstances

    Ozcare Caroline Chisholm

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  63. Exceptional Circumstances

    De Paul Villa Aged Care

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  64. Exceptional Circumstances

    Ozcare - Hervey Bay

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  65. Exceptional Circumstances

    Ozcare Noosa Heads

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  66. Exceptional Circumstances

    Ozcare Malanda

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  67. Accreditation decision

    Ozcare Innisfail

    Following a site audit conducted on 31 August 2021 to 02 September 2021, the Commission made a decision on 08 October 2021 to re-accredit this service. The period of accreditation of the service will expire on 08 October 2023.

    source ↗
  68. Accreditation decision

    Ozcare Bakhita Villa Aged Care Facility

    Following a site audit conducted on 17 August 2021 to 19 August 2021, the Commission made a decision on 15 September 2021 to re-accredit this service. The period of accreditation of the service will expire on 15 September 2024.

    source ↗
  69. Site audit Performance Report

    Ozcare Innisfail

    A site audit was conducted with this service on 31 August 2021 to 02 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  70. Accreditation decision

    Ozcare Villa Vincent

    Following a site audit conducted on 27 July 2021 to 30 July 2021, the Commission made a decision on 27 August 2021 to re-accredit this service. The period of accreditation of the service will expire on 27 August 2024.

    source ↗
  71. Exceptional Circumstances

    De Paul Villa Aged Care

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  72. Exceptional Circumstances

    Ozcare Villa Vincent

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  73. Exceptional Circumstances

    Ozcare - Hervey Bay

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  74. Site audit Performance Report

    Ozcare Bakhita Villa Aged Care Facility

    A site audit was conducted with this service on 17 August 2021 to 19 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  75. Site audit Performance Report

    Ozcare Villa Vincent

    A site audit was conducted with this service on 27 July 2021 to 30 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  76. Exceptional Circumstances

    Ozcare Noosa Heads

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  77. Accreditation decision

    Ozcare Parkwood Gardens

    Following a site audit conducted on 08 June 2021 to 10 June 2021, the Commission made a decision on 23 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 09 September 2024.

    source ↗
  78. Accreditation decision

    Ozcare Ozanam Villa - Clontarf

    Following a site audit conducted on 17 May 2021 to 19 May 2021, the Commission made a decision on 24 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 24 June 2024.

    source ↗
  79. Exceptional Circumstances

    Ozcare Ozanam Villa - Clontarf

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  80. Site audit Performance Report

    Ozcare Parkwood Gardens

    A site audit was conducted with this service on 08 June 2021 to 10 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  81. Assessment contact Performance Report

    Ozcare Douglas

    An assessment contact was conducted with this service on 10 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  82. Site audit Performance Report

    Ozcare Ozanam Villa - Clontarf

    A site audit was conducted with this service on 17 May 2021 to 19 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  83. Accreditation decision

    Ozcare Mackay

    Following a site audit conducted on 06 April 2021 to 09 April 2021, the Commission made a decision on 18 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 18 May 2024.

    source ↗
  84. Accreditation decision

    Ozcare Sarina Aged Care

    Following a site audit conducted on 09 October 2018 to 10 October 2018, the Commission made a decision on 09 November 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 14 May 2021. The period of accreditation of the service will expire on 24 December 2022.

    source ↗
  85. Exceptional Circumstances

    Ozcare Malanda

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  86. Exceptional Circumstances

    Ozcare Bakhita Villa Aged Care Facility

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  87. Exceptional Circumstances

    Ozcare Innisfail

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  88. Site audit Performance Report

    Ozcare Mackay

    A site audit was conducted with this service on 06 April 2021 to 09 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  89. Assessment contact Performance Report

    Ozcare Noosa Heads

    An assessment contact was conducted with this service on 11 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  90. Exceptional Circumstances

    Ozcare Bakhita Villa Aged Care Facility

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 May 2021.

    source ↗
  91. Exceptional Circumstances

    Ozcare Innisfail

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 May 2021.

    source ↗
  92. Assessment contact Performance Report

    Ozcare Mackay

    An assessment contact was conducted with this service on 23 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  93. Assessment contact Performance Report

    Ozcare Innisfail

    An assessment contact was conducted with this service on 23 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  94. Assessment contact Performance Report

    Ozcare Caroline Chisholm

    An assessment contact was conducted with this service on 28 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  95. Assessment contact Performance Report

    Ozcare Noosa Heads

    An assessment contact was conducted with this service on 15 July 2020 to 16 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  96. Accreditation decision

    Ozcare Mackay

    Following an application for accreditation, the Commission made a decision on 30 June 2020 to accredit this commencing service. The period of accreditation of the service will expire on 30 June 2021.

    source ↗
  97. Accreditation decision

    Ozcare Douglas

    Following a site audit conducted on 21 to 23 January 2020, the Commission made a decision on 26 February 2020 to re-accredit this service. The period of accreditation of the service will expire on 4 April 2023. The Performance Report is attached.

    source ↗
  98. Compliance update

    Ozcare Keith Turnbull Place

    Following an assessment contact conducted on 24 October 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

    source ↗
  99. Assessment

    Ozcare Magdalene Villa Aged Care Facility

    Following a site audit the Commission made a decision on 12 November 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 14 December 2022.

    source ↗
  100. Serious risk decision

    Ozcare Keith Turnbull Place

    Following an assessment contact conducted on 19-22 July 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Ozcare failed to meet one Aged Care Quality Standards (Quality Standards) in the in relation to Ozcare Keith Turnbull Place. On 27 August 2019 a decision was made that failure to meet four requirements of these Quality Standards has placed the safety, health or well-being of two aged care consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

    source ↗
  101. Non-compliance update

    Ozcare Keith Turnbull Place

    Following an assessment contact conducted on 19 July 2019, the Commission made a decision that the approved provider of the service is non-compliant with 4 requirements of the Aged Care Quality Standards.

    source ↗
  102. Assessment

    Ozcare - Hervey Bay

    Following a site audit the Commission made a decision on 26 August 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for two years until 26 September 2021.

    source ↗
  103. Assessment

    Ozcare Keith Turnbull Place

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 September 2022.

    source ↗
  104. Serious risk decision

    Ozcare Douglas

    Following an Assessment contact conducted on 1 May 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Prescare failed to meet two expected outcomes in the Accreditation Standards in relation to Prescare Protea. On 11 June 2019 a decision was made that failure to meet one of these expected outcomes has placed the safety, health or wellbeing of a consumer of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

    source ↗
  105. Assessment

    Ozcare Douglas

    This is a new home and is accredited for one year until 04 April 2020. We made the decision on 04 April 2019.

    source ↗
  106. Assessment

    Ozcare Ozanam Villa - Burleigh

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 June 2022.

    source ↗
  107. Assessment

    Ozcare Caroline Chisholm

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 March 2022.

    source ↗
  108. Serious risk decision

    Ozcare Parkwood Gardens

    On 6 December 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision in relation to Ozcare Parkwood Gardens that failure to meet one expected outcome in the Accreditation Standards has placed the safety, health or wellbeing of a care recipient of the service at serious risk. An assessment contact was conducted on 8 February 2019 at Ozcare Parkwood Gardens to monitor the service’s progress. The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

    source ↗
  109. Assessment

    Ozcare Sarina Aged Care

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 December 2021.

    source ↗
  110. Assessment

    Ozcare Villa Vincent

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 September 2021.

    source ↗
  111. Assessment

    De Paul Villa Aged Care

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 September 2021.

    source ↗
  112. Assessment

    Ozcare - Hervey Bay

    Following an audit we decided that this home met 40 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 26 September 2019.

    source ↗
  113. Assessment

    Ozcare Parkwood Gardens

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 September 2021.

    source ↗
  114. Assessment

    Ozcare Noosa Heads

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 August 2021.

    source ↗
  115. Assessment

    Ozcare Ozanam Villa - Clontarf

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 July 2021.

    source ↗
  116. Assessment

    Ozcare Malanda

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 May 2021.

    source ↗
  117. Assessment

    Ozcare Magdalene Villa Aged Care Facility

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 December 2019.

    source ↗
  118. Assessment

    Ozcare Innisfail

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 November 2020.

    source ↗
  119. Assessment

    Ozcare - Hervey Bay

    This is a new home and is accredited for one year until 26 September 2018. We made the decision on 26 September 2017.

    source ↗
  120. Assessment

    Ozcare Bakhita Villa Aged Care Facility

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 November 2020.

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  121. Assessment

    Ozcare Villa Vincent

    Following an audit we decided that this home met 41 of the 44 expected outcomes of the Accreditation Standards. This home remains accredited until 29 September 2018.

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  122. Assessment

    Ozcare Ozanam Villa - Burleigh

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 10 June 2019.

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  123. Assessment

    Ozcare Keith Turnbull Place

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 September 2019.

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  124. Assessment

    Ozcare Parkwood Gardens

    Following an audit we decided that this home met 41 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 09 September 2018.

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  125. Assessment

    Ozcare Ozanam Villa - Burleigh

    Following an audit we decided that this home met 34 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period.

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  126. Assessment

    Ozcare Ozanam Villa - Burleigh

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  127. Assessment

    Ozcare Caroline Chisholm

    Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 March 2019.

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  128. Assessment

    De Paul Villa Aged Care

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 September 2018.

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  129. Assessment

    Ozcare Villa Vincent

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 September 2018.

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  130. Assessment

    Ozcare Ozanam Villa - Burleigh

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 August 2018.

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  131. Assessment

    Ozcare Noosa Heads

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 August 2018.

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  132. Assessment

    Ozcare Sarina Aged Care

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 July 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 24 December 2018. The reconsideration decision and audit report is attached.

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  133. Assessment

    Ozcare Sarina Aged Care

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 July 2018.

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  134. Assessment

    Ozcare Ozanam Villa - Clontarf

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 July 2018.

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  135. Assessment

    Ozcare Caroline Chisholm

    Following an audit we decided that this home met 36 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period.

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  136. Assessment

    Ozcare Malanda

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 May 2018.

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  137. Assessment

    Ozcare Innisfail

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 November 2017.

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  138. Assessment

    Ozcare Bakhita Villa Aged Care Facility

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 November 2017.

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  139. Assessment

    Ozcare Caroline Chisholm

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  140. Assessment

    Ozcare Parkwood Gardens

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  141. Assessment

    Ozcare Keith Turnbull Place

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 September 2016.

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  142. Assessment

    Ozcare Villa Vincent

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  143. Assessment

    De Paul Villa Aged Care

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  144. Assessment

    Ozcare Noosa Heads

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  145. Assessment

    Ozcare Sarina Aged Care

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  146. Assessment

    Ozcare Ozanam Villa - Clontarf

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  147. Assessment

    Ozcare Malanda

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  148. Assessment

    Ozcare Innisfail

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  149. Assessment

    Ozcare Bakhita Villa Aged Care Facility

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  150. Assessment

    Ozcare Parkwood Gardens

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  151. Assessment

    Ozcare Keith Turnbull Place

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  152. Assessment

    De Paul Villa Aged Care

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  153. Assessment

    Ozcare Sarina Aged Care

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  154. Assessment

    Ozcare Ozanam Villa - Clontarf

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Regulatory actions

0 recorded

No regulatory actions recorded.