Ozcare Villa Vincent

active
ResidentialOzcareSite ARCH-04573Service ozcare::ozcare villa vincent::mundingburra::4812

Overview

Care typeResidential
Operational places175
RegionMundingburra (SA2)

Location

Mundingburra (SA2)

2 Acacia Street, MUNDINGBURRA, QLD, 4812

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 0% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635332
Feb 202645433
Oct 202545533
Aug 202545433
May 202545333
Jan 202545533
Nov 202445444
Jul 202445343
May 202445343
Feb 202445342
Dec 202345542
Aug 202335332
May 202334432

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
08 July 2024Accreditation decisionConsumer dignity and choiceCompliant
08 July 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
08 July 2024Accreditation decisionPersonal care and clinical careCompliant
08 July 2024Accreditation decisionServices and supports for daily livingCompliant
08 July 2024Accreditation decisionOrganisation’s service environmentCompliant
08 July 2024Accreditation decisionFeedback and complaintsCompliant
08 July 2024Accreditation decisionHuman resourcesCompliant
08 July 2024Accreditation decisionOrganisational governance NotCompliant

Accreditation & assessment timeline

10 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01 October 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  2. Accreditation decision

    Prepared by Katherine Richards

    Following a site audit conducted on 27/05/2024 to 30/05/2024, the Commission made a decision on 08/07/2024 to re-accredit this service. The period of accreditation of the service will expire on 27/08/2027

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 27 May 2024 to 30 May 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Accreditation decision

    Following a site audit conducted on 27 July 2021 to 30 July 2021, the Commission made a decision on 27 August 2021 to re-accredit this service. The period of accreditation of the service will expire on 27 August 2024.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Site audit Performance Report

    A site audit was conducted with this service on 27 July 2021 to 30 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 September 2021.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 41 of the 44 expected outcomes of the Accreditation Standards. This home remains accredited until 29 September 2018.

    source ↗
  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 September 2018.

    source ↗
  10. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.