Ozcare Bakhita Villa Aged Care Facility

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ResidentialOzcareSite ARCH-04577Service ozcare::ozcare bakhita villa aged care facility::oxley::4075

Overview

Care typeResidential
Operational places128
RegionOxley (Qld) (SA2)

Location

Oxley (Qld) (SA2)

169 Seventeen Mile Rocks Road, OXLEY, QLD, 4075

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645242
Feb 202645343
Oct 202545343
Aug 202545243
May 202545343
Jan 202545334
Nov 202445334
Jul 202435233
May 202445333
Feb 202445333
Dec 202345333
Aug 202334333
May 202334234

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
11 July 2024Accreditation decisionConsumer dignity and choiceCompliant
11 July 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
11 July 2024Accreditation decisionPersonal care and clinical careCompliant
11 July 2024Accreditation decisionServices and supports for daily livingCompliant
11 July 2024Accreditation decisionOrganisation’s service environmentCompliant
11 July 2024Accreditation decisionFeedback and complaintsCompliant
11 July 2024Accreditation decisionHuman resourcesCompliant
11 July 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by Katherine Richards

    Following a site audit conducted on 03/06/2024 to 05/06/2024, the Commission made a decision on 11/07/2024 to re-accredit this service. The period of accreditation of the service will expire on 15/09/2027

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  2. Site audit Performance Report

    A site audit was conducted with this service on 03/06/2024 to 05/06/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 17 August 2021 to 19 August 2021, the Commission made a decision on 15 September 2021 to re-accredit this service. The period of accreditation of the service will expire on 15 September 2024.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 17 August 2021 to 19 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 May 2021.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 November 2020.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 November 2017.

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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.