Ozcare Ozanam Villa - Burleigh

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ResidentialOzcareSite ARCH-04567Service ozcare::ozcare ozanam villa - burleigh::burleigh heads::4220

Overview

ProviderOzcare

Care typeResidential

Operational places167

RegionBurleigh Heads (SA2)

Location

Burleigh Heads (SA2)

20 Matilda Street, BURLEIGH HEADS, QLD, 4220

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience4

Staffing4

Compared nationally

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	4	4
Feb 2026	4	5	3	4	3
Oct 2025	4	5	3	4	3
Aug 2025	4	5	4	4	3
May 2025	4	5	5	4	3
Jan 2025	4	5	3	4	3
Nov 2024	4	5	4	4	3
Jul 2024	4	5	3	4	3
May 2024	4	5	3	4	4
Feb 2024	4	5	2	4	3
Dec 2023	4	5	2	4	2
Aug 2023	4	5	3	4	2
May 2023	4	5	3	4	2

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
11 June 2023	Accreditation decision	–	–	Consumer dignity and choice	Compliant
11 June 2023	Accreditation decision	–	–	Ongoing assessment and planning with consumers	Compliant
11 June 2023	Accreditation decision	–	–	Personal care and clinical care	Compliant
11 June 2023	Accreditation decision	–	–	Services and supports for daily living	Compliant
11 June 2023	Accreditation decision	–	–	Organisation’s service environment	Compliant
11 June 2023	Accreditation decision	–	–	Feedback and complaints	Compliant
11 June 2023	Accreditation decision	–	–	Human resources	Compliant
11 June 2023	Accreditation decision	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

9 events

Accreditation decisionJun 11, 2023
Prepared by P. Sherin
Following a site audit conducted on 18 April 2023 to 20 April 2023, the Commission made a decision on 11 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 December 2026.
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Site audit Performance ReportApr 20, 2023
A site audit was conducted with this service on 18 April 2023 to 20 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportNov 3, 2022
An assessment contact was conducted with this service on 03 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionMar 25, 2022
Following a site audit conducted on the 19 March 2019 to 22 March 2019, the Commission made a decision 26 April 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 25 March 2022. The period of accreditation of the service will expire on 10 December 2023.
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AssessmentMar 22, 2019
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 June 2022.
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AssessmentMar 16, 2017
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 10 June 2019.
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AssessmentMay 19, 2016
Following an audit we decided that this home met 34 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period.
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AssessmentMay 19, 2016
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AssessmentJun 4, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 August 2018.
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Regulatory actions

0 recorded

No regulatory actions recorded.