RSL LifeCare Limited

active
RegisteredABN 43000048957Provider rsl lifecare limited

Registration

ACQSC Provider Register (Aged Care Act 2024)

RegisteredRegistered 01 Nov 202528 June 2027

  • Category 1 - Home and community services

    TransportMealsDomestic assistanceHome maintenance and repairs

  • Category 2 - Assistive technology and home modifications

    Home adjustmentsEquipment and products

  • Category 3 - Advisory and support services

    Hoarding and squalor assistanceSocial support and community engagement

  • Category 4 - Personal care and care support in the home or community (including respite)

    NutritionCommunity cottage respiteAllied health and therapyHome or community general respiteCare managementPersonal careTherapeutic services for independent livingRestorative care management

  • Category 5 - Nursing and transition care

    Nursing care

  • Category 6 - Residential care (including respite)

    Residential clinical careResidential accommodationResidential non-clinical careResidential everyday living

Services

37 recorded

  • Ada Caring Connections CACPs

    Home Care0 placesMudgee Surrounds - East (SA2)

    93-95 Angus Avenue, KANDOS, NSW, 2848

  • Ada Cottage

    Residential19 placesMudgee Surrounds - East (SA2)

    93-95 Angus Avenue, KANDOS, NSW, 2848

    5 overall May 2023 — 4Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 5Jan 2025 — 5May 2025 — 5Aug 2025 — 5Oct 2025 — 5Feb 2026 — 5May 2026 — 5 (compliance 5, quality 3, experience 5, staffing 5)

  • Agris Hutrof House

    Residential65 placesPicton - Tahmoor - Buxton (SA2)

    25 Estonian Road, THIRLMERE, NSW, 2572

    4 overall May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 2, experience 3, staffing 4)

  • Albert Moore Gardens

    Residential68 placesMerimbula - Tura Beach (SA2)

    10 Short Street, MERIMBULA, NSW, 2548

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 4, experience 4, staffing 2)

  • Arthur Blackburn VC Gardens

    Residential80 placesPort Macquarie - South (SA2)

    821 Ocean Drive, PORT MACQUARIE, NSW, 2444

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 2, experience 4, staffing 5)

  • Bill McKenzie Gardens

    Residential139 placesPage (SA2)

    23 Burkitt Street, PAGE, ACT, 2614

    4 overall May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 4, experience 4, staffing 2)

  • Bill Newton VC Gardens

    Residential60 placesDubbo - West (SA2)

    28 A Lansdowne Drive, DUBBO, NSW, 2830

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 4)

  • Florence Price Gardens

    Residential120 placesBallina (SA2)

    Unit 7, 7 Hackett Lane, BALLINA, NSW, 2478

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 5)

  • Fred Ward Gardens

    Residential115 placesCurtin (SA2)

    38 Theodore Street, CURTIN, ACT, 2605

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 1, experience 4, staffing 5)

  • Governor Phillip Manor

    Residential82 placesPenrith (SA2)

    64 GLEBE Place, PENRITH, NSW, 2750

    4 overall May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 2, experience 4, staffing 3)

  • Hugh Cunningham Gardens

    Residential66 placesMerimbula - Tura Beach (SA2)

    2b Tura Beach Drive, TURA BEACH, NSW, 2548

    5 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 5May 2026 — 5 (compliance 5, quality 4, experience 5, staffing 4)

  • John Edmondson VC Gardens

    Residential64 placesAustral - Greendale (SA2)

    120-130 Tenth Avenue, AUSTRAL, NSW, 2179

    4 overall May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 2)

  • John Goodlet Manor

    Residential102 placesPicton - Tahmoor - Buxton (SA2)

    615 THIRLMERE WAY, THIRLMERE, NSW, 2572

    3 overall Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 3 (compliance 5, quality 2, experience 3, staffing 2)

  • Jonathan Rogers GC House

    Residential68 placesNowra (SA2)

    124 Wallace Street, NOWRA, NSW, 2541

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 5)

  • Lara Aged Care

    Residential65 placesDungog (SA2)

    64 HOSPITAL Road, DUNGOG, NSW, 2420

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 5)

  • LifeCare at Home South Coast QLD

    Home Care0 placesTweed Heads (SA2)

    Unit 2, 2-20 Bay Street, TWEED HEADS, NSW, 2485

  • LifeCare at Home Tea Gardens

    Home Care0 placesTea Gardens - Hawks Nest (SA2)

    33-93 Spinifex Avenue, TEA GARDENS, NSW, 2324

  • Mark Donaldson VC House

    Residential74 placesGalston - Laughtondale (SA2)

    301 Galston Road, GALSTON, NSW, 2159

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 3May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 5)

  • Patrick Bugden VC Gardens

    Residential66 placesByron Bay (SA2)

    184 Broken Head Road, SUFFOLK PARK, NSW, 2481

    4 overall Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 3May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 4)

  • Peter Badcoe VC House

    Residential60 placesHamilton - Broadmeadow (SA2)

    510 King Street, NEWCASTLE, NSW, 2300

    4 overall Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 4)

  • Peter Cosgrove House

    Residential216 placesNarrabeen - Wheeler Heights (SA2)

    90 Veterans Parade, NARRABEEN, NSW, 2101

    4 overall Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 2, experience 4, staffing 4)

  • Peter Sinclair Gardens

    Residential64 placesTea Gardens - Hawks Nest (SA2)

    2 Mirreen Street, HAWKS NEST, NSW, 2324

    4 overall Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 4 (compliance 5, quality 1, experience 4, staffing 5)

  • Remembrance Village

    Residential83 placesWagga Wagga - South (SA2)

    50-56 McKell Avenue, MOUNT AUSTIN, NSW, 2650

    4 overall Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 3May 2026 — 4 (compliance 5, quality 2, experience 3, staffing 5)

  • Ron Middleton VC Gardens

    Residential80 placesRichmond - Clarendon (SA2)

    1 Wirraway Close, NORTH RICHMOND, NSW, 2754

    4 overall Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 4, quality 3, experience 4, staffing 3)

  • RSL ANZAC Village

    Residential221 placesNarrabeen - Wheeler Heights (SA2)

    90 Veterans Parade, NARRABEEN, NSW, 2101

    4 overall Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 3Feb 2026 — 3May 2026 — 4 (compliance 4, quality 2, experience 3, staffing 5)

  • RSL LifeCare at Home

    Home Care0 placesUrunga (SA2)

    Unit 7, 8 Bowra Street, URUNGA, NSW, 2455

  • RSL LifeCare at Home

    Home Care0 placesMerimbula - Tura Beach (SA2)

    52 Short Street, MERIMBULA, NSW, 2548

  • RSL LifeCare at Home

    Home Care0 placesLyneham (SA2)

    26 Archibald Street, LYNEHAM, ACT, 2602

  • RSL LifeCare at Home

    Home Care0 placesNarrabeen - Wheeler Heights (SA2)

    90 Veterans Parade, NARRABEEN, NSW, 2101

  • RSL LifeCare at Home

    Home Care0 placesPenrith (SA2)

    64 GLEBE Place, PENRITH, NSW, 2750

  • RSL LifeCare at Home

    Home Care0 placesBallina (SA2)

    Unit 7, 7 Hackett Lane, BALLINA, NSW, 2478

  • RSL LifeCare at Home

    Home Care0 placesKogarah Bay - Carlton - Allawah (SA2)

    47 Andover Street, CARLTON, NSW, 2218

  • RSL LifeCare at Home

    Home Care0 placesWagga Wagga - South (SA2)

    50-56 McKell Avenue, MOUNT AUSTIN, NSW, 2650

  • RSL LifeCare STRC - NSW

    Short-Term Restorative Care (STRC)0 placesGreenwich - Riverview (SA2)

    Level 5, 120 Pacific Highway, ST LEONARDS, NSW, 2065

  • Teloca House Hostel

    Residential61 placesNarrandera (SA2)

    120 Audley Street, NARRANDERA, NSW, 2700

    4 overall Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 4, experience 4, staffing 1)

  • Thomas Eccles Gardens

    Residential82 placesYass (SA2)

    26 Mount Street, YASS, NSW, 2582

    4 overall Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 2, experience 4, staffing 5)

  • William Beech Gardens - Bushmaster

    Residential77 placesCondobolin (SA2)

    1 Madline Street, CONDOBOLIN, NSW, 2877

    4 overall Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 3May 2026 — 4 (compliance 4, quality 2, experience 3, staffing 5)

Service locations

37 mapped

Compliance findings

61 recorded

DateServiceTypeRequirementSeverityFindingStatus
01 Apr 2025Agris Hutrof HouseAssessment contact (performance assessment) – siteOrganisational governanceNot applicable
01 Apr 2025Agris Hutrof HouseAssessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
01 Apr 2025Agris Hutrof HouseAssessment contact (performance assessment) – siteOngoing assessment and planning with consumersNot applicable
15 Oct 2024Arthur Blackburn VC GardensAssessment contact (performance assessment) – siteFeedback and complaintsNot applicable
15 Oct 2024Arthur Blackburn VC GardensAssessment contact (performance assessment) – siteHuman resourcesNot applicable
15 Oct 2024Arthur Blackburn VC GardensAssessment contact (performance assessment) – siteOrganisational governanceNot applicable
15 Oct 2024Arthur Blackburn VC GardensAssessment contact (performance assessment) – siteConsumer dignity and choiceNot applicable
15 Oct 2024Arthur Blackburn VC GardensAssessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
15 Apr 2024Arthur Blackburn VC GardensAssessment contact (performance assessment) – siteFeedback and complaints NotCompliant
15 Apr 2024Arthur Blackburn VC GardensAssessment contact (performance assessment) – sitePersonal care and clinical care NotCompliant
15 Apr 2024Arthur Blackburn VC GardensAssessment contact (performance assessment) – siteConsumer dignity and choice NotCompliant
15 Apr 2024Arthur Blackburn VC GardensAssessment contact (performance assessment) – siteHuman resources NotCompliant
15 Apr 2024Arthur Blackburn VC GardensAssessment contact (performance assessment) – siteOrganisational governance NotCompliant
20 July 2023Agris Hutrof HouseSite AuditPersonal care and clinical careCompliant
20 July 2023Agris Hutrof HouseSite AuditServices and supports for daily livingCompliant
20 July 2023Agris Hutrof HouseSite AuditOrganisation’s service environmentCompliant
20 July 2023Agris Hutrof HouseSite AuditFeedback and complaintsCompliant
20 July 2023Agris Hutrof HouseSite AuditHuman resourcesCompliant
20 July 2023Agris Hutrof HouseSite AuditOrganisational governanceCompliant
20 July 2023Agris Hutrof HouseSite AuditConsumer dignity and choiceCompliant
20 July 2023Agris Hutrof HouseSite AuditOngoing assessment and planning with consumersCompliant
29 May 2023Bill McKenzie GardensSite AuditFeedback and complaintsCompliant
29 May 2023Bill McKenzie GardensSite AuditOrganisation’s service environmentCompliant
29 May 2023Bill McKenzie GardensSite AuditServices and supports for daily livingCompliant
29 May 2023Bill McKenzie GardensSite AuditPersonal care and clinical careCompliant
29 May 2023Bill McKenzie GardensSite AuditOngoing assessment and planning with consumersCompliant
29 May 2023Bill McKenzie GardensSite AuditConsumer dignity and choiceCompliant
29 May 2023Bill McKenzie GardensSite AuditOrganisational governanceCompliant
29 May 2023Bill McKenzie GardensSite AuditHuman resourcesCompliant
23 Apr 2023Albert Moore GardensSite AuditOngoing assessment and planning with consumersCompliant
23 Apr 2023Albert Moore GardensSite AuditServices and supports for daily livingCompliant
23 Apr 2023Albert Moore GardensSite AuditOrganisation’s service environmentCompliant
23 Apr 2023Albert Moore GardensSite AuditFeedback and complaintsCompliant
23 Apr 2023Albert Moore GardensSite AuditHuman resourcesCompliant
23 Apr 2023Albert Moore GardensSite AuditOrganisational governanceCompliant
23 Apr 2023Albert Moore GardensSite AuditConsumer dignity and choiceCompliant
23 Apr 2023Albert Moore GardensSite AuditPersonal care and clinical careCompliant
10 Feb 2023Ada CottageSite AuditOrganisational governanceCompliant
10 Feb 2023Ada CottageSite AuditOngoing assessment and planning with consumersCompliant
10 Feb 2023Ada CottageSite AuditPersonal care and clinical careCompliant
10 Feb 2023Ada CottageSite AuditServices and supports for daily livingCompliant
10 Feb 2023Ada CottageSite AuditOrganisation’s service environmentCompliant
10 Feb 2023Ada CottageSite AuditFeedback and complaintsCompliant
10 Feb 2023Ada CottageSite AuditHuman resourcesCompliant
10 Feb 2023Ada CottageSite AuditConsumer dignity and choiceCompliant
22 Dec 2022Bill Newton VC GardensSite AuditOrganisational governanceCompliant
22 Dec 2022Bill Newton VC GardensSite AuditConsumer dignity and choiceCompliant
22 Dec 2022Bill Newton VC GardensSite AuditOngoing assessment and planning with consumersCompliant
22 Dec 2022Bill Newton VC GardensSite AuditPersonal care and clinical careCompliant
22 Dec 2022Bill Newton VC GardensSite AuditServices and supports for daily livingCompliant
22 Dec 2022Bill Newton VC GardensSite AuditOrganisation’s service environmentCompliant
22 Dec 2022Bill Newton VC GardensSite AuditFeedback and complaintsCompliant
22 Dec 2022Bill Newton VC GardensSite AuditHuman resourcesCompliant
15 Dec 2022Arthur Blackburn VC GardensSite AuditOrganisational governanceCompliant
15 Dec 2022Arthur Blackburn VC GardensSite AuditHuman resourcesCompliant
15 Dec 2022Arthur Blackburn VC GardensSite AuditFeedback and complaintsCompliant
15 Dec 2022Arthur Blackburn VC GardensSite AuditOrganisation’s service environmentCompliant
15 Dec 2022Arthur Blackburn VC GardensSite AuditServices and supports for daily livingCompliant
15 Dec 2022Arthur Blackburn VC GardensSite AuditPersonal care and clinical careCompliant
15 Dec 2022Arthur Blackburn VC GardensSite AuditOngoing assessment and planning with consumersCompliant
15 Dec 2022Arthur Blackburn VC GardensSite AuditConsumer dignity and choiceCompliant

Accreditation & assessment timeline

105 events

  1. Accreditation decision

    Florence Price Gardens

    Following a site audit conducted on 18/03/2025 to 20/03/2025, the Commission made a decision on 23/04/2025 to re-accredit this service. The period of accreditation of the service will expire on 14/06/2028.

    source ↗
  2. Assessment contact (performance assessment) – site

    Agris Hutrof House

    Prepared by M Glenn

    source ↗
  3. Site audit Performance Report

    Florence Price Gardens

    A site audit was conducted with this service on 18/03/2025 to 20/03/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Assessment contact Performance Report

    Agris Hutrof House

    An assessment contact was conducted with this service on 12 March 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  5. Assessment contact (performance assessment) – site

    Arthur Blackburn VC Gardens

    Prepared by M Wyborn

    source ↗
  6. Assessment contact Performance Report

    Arthur Blackburn VC Gardens

    An assessment contact was conducted with this service on 02 September 2024 to 03 September 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  7. Assessment contact Performance Report

    Florence Price Gardens

    An assessment contact was conducted with this service on 02/07/2024 to 03/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  8. Assessment contact (performance assessment) – site

    Arthur Blackburn VC Gardens

    Prepared by Therese Solomon

    source ↗
  9. Assessment contact Performance Report

    Florence Price Gardens

    An assessment contact was conducted with this service on 19 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  10. Assessment contact Performance Report

    Arthur Blackburn VC Gardens

    An assessment contact was conducted with this service on 20 February 2024 to 22 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  11. Assessment contact Performance Report

    Florence Price Gardens

    An assessment contact was conducted with this service on 12 December 2023 to 13 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  12. Accreditation decision

    Agris Hutrof House

    Following a site audit conducted on 14 June 2023 to 16 June 2023, the Commission made a decision on 20 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 20 July 2026.

    source ↗
  13. Site Audit

    Agris Hutrof House

    Prepared by P. Sequeira

    source ↗
  14. Site audit Performance Report

    Agris Hutrof House

    A site audit was conducted with this service on 14 June 2023 to 16 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  15. Accreditation decision

    Bill McKenzie Gardens

    Following a site audit conducted on 07 March 2023 to 09 March 2023, the Commission made a decision on 29 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 29 May 2026.

    source ↗
  16. Site Audit

    Bill McKenzie Gardens

    Prepared by J. Howard

    source ↗
  17. Accreditation decision

    Albert Moore Gardens

    Following a site audit conducted on 28 March 2023 to 30 March 2023, the Commission made a decision on 23 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 23 April 2026.

    source ↗
  18. Site Audit

    Albert Moore Gardens

    Prepared by E. Blance

    source ↗
  19. Site audit Performance Report

    Albert Moore Gardens

    A site audit was conducted with this service on 28 March 2023 to 30 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  20. Accreditation decision

    Fred Ward Gardens

    Following a site audit conducted on 31 January 2023 to 03 February 2023, the Commission made a decision on 10 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 March 2026.

    source ↗
  21. Site audit Performance Report

    Bill McKenzie Gardens

    A site audit was conducted with this service on 07 March 2023 to 09 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  22. Exceptional Circumstances

    Albert Moore Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  23. Accreditation decision

    Governor Phillip Manor

    Following a site audit conducted on 03 January 2023 to 05 January 2023, the Commission made a decision on 10 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 February 2026.

    source ↗
  24. Accreditation decision

    Ada Cottage

    Following a site audit conducted on 15 November 2022 to 17 November 2022, the Commission made a decision on 10 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 February 2026.

    source ↗
  25. Site Audit

    Ada Cottage

    Prepared by James Howard

    source ↗
  26. Assessment contact Performance Report

    Florence Price Gardens

    An assessment contact was conducted with this service on 07 February 2023 to 08 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  27. Site audit Performance Report

    Fred Ward Gardens

    A site audit was conducted with this service on 31 January 2023 to 03 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  28. Exceptional Circumstances

    Bill McKenzie Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  29. Site audit Performance Report

    Governor Phillip Manor

    A site audit was conducted with this service on 03 January 2023 to 05 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  30. Accreditation decision

    Bill Newton VC Gardens

    Following a site audit conducted on 08 November 2022 to 10 November 2022, the Commission made a decision on 22 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 16 February 2026.

    source ↗
  31. Site Audit

    Bill Newton VC Gardens

    Prepared by K. Spurrell

    source ↗
  32. Accreditation decision

    Arthur Blackburn VC Gardens

    Following a site audit conducted on 17 October 2022 to 19 October 2022, the Commission made a decision on 15 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 15 December 2025.

    source ↗
  33. Site Audit

    Arthur Blackburn VC Gardens

    Prepared by James Howard

    source ↗
  34. Exceptional Circumstances

    Arthur Blackburn VC Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 11 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  35. Site audit Performance Report

    Ada Cottage

    A site audit was conducted with this service on 15 November 2022 to 17 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  36. Site audit Performance Report

    Bill Newton VC Gardens

    A site audit was conducted with this service on 08 November 2022 to 10 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  37. Site audit Performance Report

    Arthur Blackburn VC Gardens

    A site audit was conducted with this service on 17 October 2022 to 19 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  38. Exceptional Circumstances

    Governor Phillip Manor

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 26 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  39. Exceptional Circumstances

    Fred Ward Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 24 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  40. Assessment contact Performance Report

    Florence Price Gardens

    An assessment contact was conducted with this service on 06 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  41. Exceptional Circumstances

    Ada Cottage

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 23 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  42. Exceptional Circumstances

    Bill McKenzie Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 24 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  43. Accreditation decision

    Florence Price Gardens

    Following a site audit conducted on 17 May 2022 to 19 May 2022, the Commission made a decision on 14 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 14 June 2025.

    source ↗
  44. Exceptional Circumstances

    Arthur Blackburn VC Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  45. Site audit Performance Report

    Florence Price Gardens

    A site audit was conducted with this service on 17 May 2022 to 19 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  46. Exceptional Circumstances

    Governor Phillip Manor

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  47. Exceptional Circumstances

    Fred Ward Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  48. Exceptional Circumstances

    Ada Cottage

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  49. Accreditation decision

    Agris Hutrof House

    Following a site audit conducted on 23 January 2019 to 24 January 2019, the Commission made a decision 27 February 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 10 February 2022. The period of accreditation of the service will expire on 25 September 2023.

    source ↗
  50. Exceptional Circumstances

    Florence Price Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  51. Exceptional Circumstances

    Arthur Blackburn VC Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  52. Exceptional Circumstances

    Fred Ward Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  53. Exceptional Circumstances

    Ada Cottage

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  54. Accreditation decision

    Bill Newton VC Gardens

    Following a site audit conducted on 22 June 2021 to 25 June 2021, the Commission made a decision on 16 August 2021 to re-accredit this service. The period of accreditation of the service will expire on 16 February 2023.

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  55. Accreditation decision

    Albert Moore Gardens

    Following a site audit conducted on 15 January 2019 to 16 January 2019, the Commission made a decision on 15 February 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 09 July 2021. The period of accreditation of the service will expire on 12 March 2023.

    source ↗
  56. Site audit Performance Report

    Bill Newton VC Gardens

    A site audit was conducted with this service on 22 June 2021 to 25 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  57. Exceptional Circumstances

    Florence Price Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  58. Assessment contact Performance Report

    Arthur Blackburn VC Gardens

    An assessment contact was conducted with this service on 03 March 2021 to 04 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  59. Exceptional Circumstances

    Bill Newton VC Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  60. Accreditation decision

    Arthur Blackburn VC Gardens

    Following a site audit conducted on 6 October 2020 to 9 October 2020, the Commission made a decision on 16 November 2020 to re-accredit this service for a further period. The decision on the service’s accreditation period was affirmed following reconsideration on 13 December 2020. The period of accreditation of the service will expire on 11 December 2021.

    source ↗
  61. Exceptional Circumstances

    Florence Price Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  62. Accreditation decision

    Arthur Blackburn VC Gardens

    Following a site audit conducted on 6 October 2020 to 9 October 2020, the Commission made a decision on 16 November 2020 to re-accredit this service for a further period. The decision on the service’s accreditation period was affirmed following reconsideration on 13 December 2020. The period of accreditation of the service will expire on 11 December 2021.

    source ↗
  63. Site audit Performance Report

    Arthur Blackburn VC Gardens

    A site audit was conducted with this service on 06 October 2020 to 09 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  64. Exceptional Circumstances

    Bill Newton VC Gardens

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 March 2021.

    source ↗
  65. Assessment contact Performance Report

    Governor Phillip Manor

    An assessment contact was conducted with this service on 14 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  66. Assessment contact Performance Report

    Bill Newton VC Gardens

    An assessment contact was conducted with this service on 03 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  67. Assessment contact Performance Report

    Arthur Blackburn VC Gardens

    An assessment contact was conducted with this service on 01 July 2020 to 02 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  68. Accreditation decision

    Governor Phillip Manor

    Following a site audit conducted on 03 March 2020 to 05 March 2020, the Commission made a decision on 14 April 2020 to re-accredit this service. The period of accreditation of the service will expire on 26 April 2022. The Performance Report is attached.

    source ↗
  69. Accreditation decision

    Bill Newton VC Gardens

    Following a site audit conducted on 4 to 7 February 2020, the Commission made a decision on 14 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 15 September 2020. The Performance Report is attached.

    source ↗
  70. Accreditation decision

    Arthur Blackburn VC Gardens

    Following a site audit conducted on 28 to 31 January 2020, the Commission made a decision on 4 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 11 December 2020. The Performance Report is attached.

    source ↗
  71. Compliance update

    Florence Price Gardens

    Following an assessment contact conducted on 08 January 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

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  72. Compliance monitoring update

    Fred Ward Gardens

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 11 December 2019 at Fred Ward Gardens to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.

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  73. Assessment

    Fred Ward Gardens

    Following a site audit the Commission made a decision on 18 October 2019 that this service met six of the eight Aged Care Quality Standards. The service is re-accredited for two years until 24 October 2021.

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  74. Non-compliance update

    Florence Price Gardens

    Following an assessment contact conducted on 04 September 2019 to 05 September 2019, the Commission made a decision that the approved provider of the service is non-compliant with one requirement of the Aged Care Quality Standards.

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  75. Assessment

    Bill McKenzie Gardens

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 August 2022.

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  76. Assessment

    Bill Newton VC Gardens

    This is a new home and is accredited for one year until 15 March 2020. We made the decision on 08 March 2019.

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  77. Assessment

    Arthur Blackburn VC Gardens

    This is a new home and is accredited for one year until 11 March 2020. We made the decision on 03 March 2019.

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  78. Assessment

    Agris Hutrof House

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 March 2022.

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  79. Assessment

    Albert Moore Gardens

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 March 2022.

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  80. Assessment

    Ada Cottage

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 September 2021.

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  81. Assessment

    Florence Price Gardens

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 January 2021.

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  82. Assessment

    Governor Phillip Manor

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 April 2020.

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  83. Assessment

    Bill McKenzie Gardens

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 August 2019.

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  84. Assessment

    Fred Ward Gardens

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 October 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 24 October 2019. The reconsideration decision and audit report is attached.

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  85. Assessment

    Fred Ward Gardens

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 October

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  86. Assessment

    Ada Cottage

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 September 2018.

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  87. Assessment

    Agris Hutrof House

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 July 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 25 March 2019. The reconsideration decision and audit report is attached.

    source ↗
  88. Assessment

    Albert Moore Gardens

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 July 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 12 March 2019. The reconsideration decision and audit report is attached.

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  89. Assessment

    Albert Moore Gardens

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 July 2018.

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  90. Assessment

    Agris Hutrof House

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 July 2018.

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  91. Assessment

    Florence Price Gardens

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 January 2018.

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  92. Assessment

    Governor Phillip Manor

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 April 2017.

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  93. Assessment

    Bill McKenzie Gardens

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  94. Assessment

    Fred Ward Gardens

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  95. Assessment

    Ada Cottage

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  96. Assessment

    Bill McKenzie Gardens

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  97. Assessment

    Agris Hutrof House

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  98. Assessment

    Albert Moore Gardens

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  99. Assessment

    Florence Price Gardens

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  100. Assessment

    Governor Phillip Manor

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  101. Assessment

    Fred Ward Gardens

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  102. Assessment

    Ada Cottage

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  103. Assessment

    Agris Hutrof House

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  104. Assessment

    Albert Moore Gardens

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  105. Assessment

    Governor Phillip Manor

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Regulatory actions

0 recorded

No regulatory actions recorded.