Resthaven Inc

active
Provider resthaven inc

Services

22 recorded

  • Resthaven Aberfoyle Park

    Residential104 placesAberfoyle Park (SA2)

    100 Hub Drive, ABERFOYLE PARK, SA, 5159

    4 overall May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 4, experience 4, staffing 3)

  • Resthaven Bellevue Heights

    Residential102 placesBellevue Heights (SA2)

    47 Eve Road, BELLEVUE HEIGHTS, SA, 5050

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 3)

  • Resthaven Craigmore

    Residential93 placesCraigmore - Blakeview (SA2)

    200-208 Adams Road, CRAIGMORE, SA, 5114

    3 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 3 (compliance 5, quality 2, experience 3, staffing 3)

  • Resthaven Leabrook

    Residential106 placesToorak Gardens (SA2)

    336 Kensington Road, LEABROOK, SA, 5068

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 3)

  • Resthaven Limestone Coast Community Services

    Home Care0 placesNaracoorte (SA2)

    17 Gordon Street, NARACOORTE, SA, 5271

  • Resthaven Malvern

    Residential77 placesUnley - Parkside (SA2)

    43 Marlborough Street, MALVERN, SA, 5061

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 3)

  • Resthaven Marion

    Residential159 placesMitchell Park (SA2)

    10 Township Road, MARION, SA, 5043

    4 overall May 2023 — 4Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 3)

  • Resthaven Marion Community Services

    Home Care0 placesMitchell Park (SA2)

    43 Finniss Street, MARION, SA, 5043

  • Resthaven Mitcham

    Residential118 placesMitcham (SA) (SA2)

    17 Hill Street, KINGSWOOD, SA, 5062

    4 overall May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 3)

  • Resthaven Mount Gambier

    Residential102 placesMount Gambier - West (SA2)

    24 Elizabeth Street, MOUNT GAMBIER, SA, 5290

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 3)

  • Resthaven Murray Bridge

    Residential98 placesMurray Bridge (SA2)

    53 Swanport Road, MURRAY BRIDGE, SA, 5253

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 3)

  • Resthaven Murray Bridge Community Services

    Home Care0 placesMurray Bridge (SA2)

    37 Swanport Road, MURRAY BRIDGE, SA, 5253

  • Resthaven Murray Bridge, Hills and Fleurieu Community Services

    Short-Term Restorative Care (STRC)0 placesMurray Bridge (SA2)

    88 Adelaide Road, MURRAY BRIDGE, SA, 5253

  • Resthaven Northern Community Services

    Home Care0 placesElizabeth (SA2)

    16 Gillingham Road, ELIZABETH, SA, 5112

  • Resthaven Onkaparinga Community Services

    Home Care0 placesChristie Downs (SA2)

    3 JAMES CLARK ROAD, NOARLUNGA CENTRE, SA, 5168

  • Resthaven Paradise

    Residential136 placesParadise - Newton (SA2)

    61 Silkes Road, PARADISE, SA, 5075

    3 overall May 2023 — 2Aug 2023 — 2Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 3 (compliance 4, quality 3, experience 3, staffing 3)

  • Resthaven Paradise and Eastern Community Services

    Home Care0 placesParadise - Newton (SA2)

    61 Silkes Road, PARADISE, SA, 5075

  • Resthaven Port Elliot

    Residential94 placesGoolwa - Port Elliot (SA2)

    3 Frederik Street, PORT ELLIOT, SA, 5212

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 4, experience 4, staffing 3)

  • Resthaven Riverland Community Services

    Home Care0 placesBerri (SA2)

    7 Wilson Street, BERRI, SA, 5343

  • Resthaven Sefton Park Community Services

    Home Care0 placesEnfield - Blair Athol (SA2)

    255 MAIN NORTH ROAD, SEFTON PARK, SA, 5083

  • Resthaven Westbourne Park

    Residential121 placesColonel Light Gardens (SA2)

    30 Sussex Terrace, WESTBOURNE PARK, SA, 5041

    4 overall May 2023 — 4Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 3)

  • Resthaven Western Community Service

    Home Care0 placesWoodville - Cheltenham (SA2)

    96 Woodville Road, WOODVILLE, SA, 5011

Service locations

22 mapped

Compliance findings

95 recorded

DateServiceTypeRequirementSeverityFindingStatus
19 Feb 2025Resthaven Mount GambierAssessment contact (performance assessment) – sitePersonal care and clinical careNot Applicable
19 Feb 2025Resthaven Mount GambierAssessment contact (performance assessment) – siteConsumer dignity and choiceNot Applicable
19 Feb 2025Resthaven Mount GambierAssessment contact (performance assessment) – siteOrganisational governanceNot Applicable
19 Feb 2025Resthaven Mount GambierAssessment contact (performance assessment) – siteHuman resourcesNot Applicable
28 Oct 2024Resthaven Port ElliotAccreditation decisionOrganisation’s service environmentCompliant
28 Oct 2024Resthaven Port ElliotAccreditation decisionServices and supports for daily livingCompliant
28 Oct 2024Resthaven Port ElliotAccreditation decisionPersonal care and clinical careCompliant
28 Oct 2024Resthaven Port ElliotAccreditation decisionConsumer dignity and choiceCompliant
28 Oct 2024Resthaven Port ElliotAccreditation decisionOngoing assessment and planning with consumersCompliant
28 Oct 2024Resthaven Port ElliotAccreditation decisionOrganisational governanceCompliant
28 Oct 2024Resthaven Port ElliotAccreditation decisionHuman resourcesCompliant
28 Oct 2024Resthaven Port ElliotAccreditation decisionFeedback and complaintsCompliant
13 Nov 2023Resthaven Mount GambierAccreditation decisionPersonal care and clinical careCompliant
13 Nov 2023Resthaven Mount GambierAccreditation decisionOrganisational governanceCompliant
13 Nov 2023Resthaven Mount GambierAccreditation decisionHuman resourcesCompliant
13 Nov 2023Resthaven Mount GambierAccreditation decisionFeedback and complaintsCompliant
13 Nov 2023Resthaven Mount GambierAccreditation decisionOrganisation’s service environmentCompliant
13 Nov 2023Resthaven Mount GambierAccreditation decisionConsumer dignity and choiceCompliant
13 Nov 2023Resthaven Mount GambierAccreditation decisionOngoing assessment and planning with consumersCompliant
13 Nov 2023Resthaven Mount GambierAccreditation decisionServices and supports for daily livingCompliant
26 Oct 2023Resthaven LeabrookAssessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
26 Oct 2023Resthaven LeabrookAssessment contact (performance assessment) – siteHuman resourcesNot applicable
21 Sept 2023Resthaven MarionAssessment Contact - SiteHuman resourcesNot applicable
21 Sept 2023Resthaven MarionAssessment Contact - SitePersonal care and clinical careNot applicable
07 Aug 2023Resthaven Murray BridgeAccreditation decisionConsumer dignity and choiceCompliant
07 Aug 2023Resthaven Murray BridgeAccreditation decisionPersonal care and clinical careCompliant
07 Aug 2023Resthaven Murray BridgeAccreditation decisionServices and supports for daily livingCompliant
07 Aug 2023Resthaven Murray BridgeAccreditation decisionOrganisation’s service environmentCompliant
07 Aug 2023Resthaven Murray BridgeAccreditation decisionFeedback and complaintsCompliant
07 Aug 2023Resthaven Murray BridgeAccreditation decisionHuman resourcesCompliant
07 Aug 2023Resthaven Murray BridgeAccreditation decisionOrganisational governanceCompliant
07 Aug 2023Resthaven Murray BridgeAccreditation decisionOngoing assessment and planning with consumersCompliant
31 July 2023Resthaven ParadiseAssessment Contact - SitePersonal care and clinical careNot applicable
31 July 2023Resthaven ParadiseAssessment Contact - SiteHuman resourcesNot applicable
30 June 2023Resthaven MitchamAccreditation decisionOngoing assessment and planning with consumersCompliant
30 June 2023Resthaven MitchamAccreditation decisionServices and supports for daily livingCompliant
30 June 2023Resthaven MitchamAccreditation decisionOrganisation’s service environmentCompliant
30 June 2023Resthaven MitchamAccreditation decisionFeedback and complaintsCompliant
30 June 2023Resthaven MitchamAccreditation decisionHuman resourcesCompliant
30 June 2023Resthaven MitchamAccreditation decisionOrganisational governanceCompliant
30 June 2023Resthaven MitchamAccreditation decisionConsumer dignity and choiceCompliant
30 June 2023Resthaven MitchamAccreditation decisionPersonal care and clinical careCompliant
11 May 2023Resthaven Westbourne ParkAccreditation decisionConsumer dignity and choiceCompliant
11 May 2023Resthaven Westbourne ParkAccreditation decisionOrganisational governanceCompliant
11 May 2023Resthaven Westbourne ParkAccreditation decisionHuman resourcesCompliant
11 May 2023Resthaven Westbourne ParkAccreditation decisionFeedback and complaintsCompliant
11 May 2023Resthaven Westbourne ParkAccreditation decisionOrganisation’s service environmentCompliant
11 May 2023Resthaven Westbourne ParkAccreditation decisionServices and supports for daily livingCompliant
11 May 2023Resthaven Westbourne ParkAccreditation decisionPersonal care and clinical careCompliant
11 May 2023Resthaven Westbourne ParkAccreditation decisionOngoing assessment and planning with consumersCompliant
02 May 2023Resthaven MarionAccreditation decisionOrganisational governanceCompliant
02 May 2023Resthaven MarionAccreditation decisionConsumer dignity and choiceCompliant
02 May 2023Resthaven MarionAccreditation decisionOngoing assessment and planning with consumersCompliant
02 May 2023Resthaven MarionAccreditation decisionPersonal care and clinical careCompliant
02 May 2023Resthaven MarionAccreditation decisionServices and supports for daily livingCompliant
02 May 2023Resthaven MarionAccreditation decisionOrganisation’s service environmentCompliant
02 May 2023Resthaven MarionAccreditation decisionFeedback and complaintsCompliant
02 May 2023Resthaven MarionAccreditation decisionHuman resourcesCompliant
04 Apr 2023Resthaven LeabrookAccreditation decisionConsumer dignity and choiceCompliant
04 Apr 2023Resthaven LeabrookAccreditation decisionHuman resourcesCompliant
04 Apr 2023Resthaven LeabrookAccreditation decisionFeedback and complaintsCompliant
04 Apr 2023Resthaven LeabrookAccreditation decisionOrganisation’s service environmentCompliant
04 Apr 2023Resthaven LeabrookAccreditation decisionServices and supports for daily livingCompliant
04 Apr 2023Resthaven LeabrookAccreditation decisionPersonal care and clinical careCompliant
04 Apr 2023Resthaven LeabrookAccreditation decisionOngoing assessment and planning with consumersCompliant
04 Apr 2023Resthaven LeabrookAccreditation decisionOrganisational governanceCompliant
27 Mar 2023Resthaven ParadiseAccreditation decisionPersonal care and clinical careNon-compliant
27 Mar 2023Resthaven ParadiseAccreditation decisionServices and supports for daily livingCompliant
27 Mar 2023Resthaven ParadiseAccreditation decisionOrganisation’s service environmentCompliant
27 Mar 2023Resthaven ParadiseAccreditation decisionOrganisational governanceCompliant
27 Mar 2023Resthaven ParadiseAccreditation decisionHuman resourcesCompliant
27 Mar 2023Resthaven ParadiseAccreditation decisionFeedback and complaintsCompliant
27 Mar 2023Resthaven ParadiseAccreditation decisionConsumer dignity and choiceCompliant
27 Mar 2023Resthaven ParadiseAccreditation decisionOngoing assessment and planning with consumersCompliant
13 Mar 2023Resthaven Bellevue HeightsAccreditation decisionOrganisation’s service environmentCompliant
13 Mar 2023Resthaven Bellevue HeightsAccreditation decisionServices and supports for daily livingCompliant
13 Mar 2023Resthaven Bellevue HeightsAccreditation decisionPersonal care and clinical careCompliant
13 Mar 2023Resthaven Bellevue HeightsAccreditation decisionOngoing assessment and planning with consumersCompliant
13 Mar 2023Resthaven Bellevue HeightsAccreditation decisionConsumer dignity and choiceCompliant
13 Mar 2023Resthaven Bellevue HeightsAccreditation decisionOrganisational governanceCompliant
13 Mar 2023Resthaven Bellevue HeightsAccreditation decisionHuman resourcesCompliant
13 Mar 2023Resthaven Bellevue HeightsAccreditation decisionFeedback and complaintsCompliant
03 Mar 2023Resthaven MalvernAccreditation decisionOrganisation’s service environmentCompliant
03 Mar 2023Resthaven MalvernAccreditation decisionHuman resourcesCompliant
03 Mar 2023Resthaven MalvernAccreditation decisionOrganisational governanceCompliant
03 Mar 2023Resthaven MalvernAccreditation decisionConsumer dignity and choiceCompliant
03 Mar 2023Resthaven MalvernAccreditation decisionOngoing assessment and planning with consumersCompliant
03 Mar 2023Resthaven MalvernAccreditation decisionPersonal care and clinical careCompliant
03 Mar 2023Resthaven MalvernAccreditation decisionServices and supports for daily livingCompliant
03 Mar 2023Resthaven MalvernAccreditation decisionFeedback and complaintsCompliant
18 Jan 2023Resthaven Westbourne ParkAssessment Contact - SitePersonal care and clinical careNot applicable
18 Jan 2023Resthaven Westbourne ParkAssessment Contact - SiteOrganisation’s service environmentNot applicable
18 Jan 2023Resthaven Westbourne ParkAssessment Contact - SiteHuman resourcesNot applicable
08 Nov 2022Resthaven Port ElliotAssessment Contact - SitePersonal care and clinical careNot applicable
08 Nov 2022Resthaven Port ElliotAssessment Contact - SiteConsumer dignity and choiceNot applicable

Accreditation & assessment timeline

108 events

  1. Accreditation decision

    Resthaven Aberfoyle Park

    Following a site audit conducted on 21 March 2022 to 23 March 2022, the Commission made a decision on 06 July 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 24 June 2025. The period of accreditation of the service will expire on 06 January 2026.

    source ↗
  2. Assessment contact (performance assessment) – site

    Resthaven Mount Gambier

    Prepared by Nicole Campbell

    source ↗
  3. Assessment contact Performance Report

    Resthaven Mount Gambier

    An assessment contact was conducted with this service on 16/01/2025 to 16/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  4. Accreditation decision

    Resthaven Port Elliot

    Prepared by P. Wallner

    Following a site audit conducted on 18/09/2024 to 20/09/2024, the Commission made a decision on 28/10/2024 to re-accredit this service. The period of accreditation of the service will expire on 23/02/2028.

    source ↗
  5. Site audit Performance Report

    Resthaven Port Elliot

    A site audit was conducted with this service on 18 September 2024 to 20 September 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Accreditation decision

    Resthaven Mount Gambier

    Prepared by Katherine Richards

    Following a site audit conducted on 10 October 2023 to 12 October 2023, the Commission made a decision on 13 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 28 January 2027.

    source ↗
  7. Assessment contact (performance assessment) – site

    Resthaven Leabrook

    Prepared by M Roach

    source ↗
  8. Site audit Performance Report

    Resthaven Mount Gambier

    A site audit was conducted with this service on 10 October 2023 to 12 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  9. Assessment Contact - Site

    Resthaven Marion

    Prepared by M Glenn

    source ↗
  10. Assessment contact Performance Report

    Resthaven Leabrook

    An assessment contact was conducted with this service on 21 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  11. Assessment contact Performance Report

    Resthaven Marion

    An assessment contact was conducted with this service on 05 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  12. Accreditation decision

    Resthaven Murray Bridge

    Prepared by A. Douglas

    Following a site audit conducted on 27 June 2023 to 29 June 2023, the Commission made a decision on 07 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 August 2026.

    source ↗
  13. Assessment Contact - Site

    Resthaven Paradise

    source ↗
  14. Assessment contact Performance Report

    Resthaven Paradise

    An assessment contact was conducted with this service on 10 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  15. Accreditation decision

    Resthaven Mitcham

    Prepared by M. Nassif

    Following a site audit conducted on 22 May 2023 to 24 May 2023, the Commission made a decision on 30 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 30 June 2026.

    source ↗
  16. Site audit Performance Report

    Resthaven Murray Bridge

    A site audit was conducted with this service on 27 June 2023 to 29 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  17. Site audit Performance Report

    Resthaven Mitcham

    A site audit was conducted with this service on 22 May 2023 to 24 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  18. Accreditation decision

    Resthaven Westbourne Park

    Prepared by G-M. Cain

    Following a site audit conducted on 04 April 2023 to 06 April 2023, the Commission made a decision on 11 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 11 May 2026.

    source ↗
  19. Exceptional Circumstances

    Resthaven Murray Bridge

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 27 November 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  20. Accreditation decision

    Resthaven Marion

    Prepared by M. Nassif

    Following a site audit conducted on 14 March 2023 to 16 March 2023, the Commission made a decision on 02 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 02 May 2026.

    source ↗
  21. Site audit Performance Report

    Resthaven Westbourne Park

    A site audit was conducted with this service on 04 April 2023 to 06 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  22. Accreditation decision

    Resthaven Leabrook

    Prepared by A. Douglas

    Following a site audit conducted on 20 February 2023 to 22 February 2023, the Commission made a decision on 04 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 15 April 2026.

    source ↗
  23. Exceptional Circumstances

    Resthaven Westbourne Park

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  24. Exceptional Circumstances

    Resthaven Leabrook

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  25. Accreditation decision

    Resthaven Paradise

    Prepared by G. Hope-Simpson

    Following a site audit conducted on 08 February 2023 to 10 February 2023, the Commission made a decision on 27 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 27 March 2026.

    source ↗
  26. Exceptional Circumstances

    Resthaven Marion

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  27. Site audit Performance Report

    Resthaven Marion

    A site audit was conducted with this service on 14 March 2023 to 16 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  28. Accreditation decision

    Resthaven Bellevue Heights

    Following a site audit conducted on 11 January 2023 to 13 January 2023, the Commission made a decision on 13 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 13 March 2026.

    source ↗
  29. Accreditation decision

    Resthaven Malvern

    Prepared by K. Spurrell

    Following a site audit conducted on 23 January 2023 to 25 January 2023, the Commission made a decision on 03 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 06 May 2026.

    source ↗
  30. Exceptional Circumstances

    Resthaven Paradise

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  31. Exceptional Circumstances

    Resthaven Mitcham

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  32. Site audit Performance Report

    Resthaven Leabrook

    A site audit was conducted with this service on 20 February 2023 to 22 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  33. Site audit Performance Report

    Resthaven Paradise

    A site audit was conducted with this service on 08 February 2023 to 10 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  34. Site audit Performance Report

    Resthaven Malvern

    A site audit was conducted with this service on 23 January 2023 to 25 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  35. Assessment Contact - Site

    Resthaven Westbourne Park

    Prepared by J Renna

    source ↗
  36. Site audit Performance Report

    Resthaven Bellevue Heights

    A site audit was conducted with this service on 11 January 2023 to 13 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  37. Assessment contact Performance Report

    Resthaven Westbourne Park

    An assessment contact was conducted with this service on 20 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  38. Assessment Contact - Site

    Resthaven Port Elliot

    Prepared by M Glenn

    source ↗
  39. Assessment contact Performance Report

    Resthaven Port Elliot

    An assessment contact was conducted with this service on 05 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  40. Accreditation decision

    Resthaven Craigmore

    Following a site audit conducted on 17 August 2022 to 19 August 2022, the Commission made a decision on 20 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 02 February 2026.

    source ↗
  41. Site audit Performance Report

    Resthaven Craigmore

    A site audit was conducted with this service on 17 August 2022 to 19 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  42. Accreditation decision

    Resthaven Aberfoyle Park

    Following a site audit conducted on 21 March 2022 to 23 March 2022, the Commission made a decision on 14 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 06 July 2025.

    source ↗
  43. Site audit Performance Report

    Resthaven Aberfoyle Park

    A site audit was conducted with this service on 21 March 2022 to 23 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  44. Accreditation decision

    Resthaven Port Elliot

    Following a site audit conducted on 30 November 2021 to 02 December 2021, the Commission made a decision on 23 February 2022 to re-accredit this service. The period of accreditation of the service will expire on 23 February 2025.

    source ↗
  45. Accreditation decision

    Resthaven Craigmore

    Following a site audit conducted on 13 May 2019 to 15 May 2019, the Commission made a decision on 07 June 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 17 December 2021. The period of accreditation of the service will expire on 02 February 2023.

    source ↗
  46. Site audit Performance Report

    Resthaven Port Elliot

    A site audit was conducted with this service on 30 November 2021 to 02 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  47. Exceptional Circumstances

    Resthaven Port Elliot

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  48. Assessment contact Performance Report

    Resthaven Murray Bridge

    An assessment contact was conducted with this service on 09 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  49. Assessment contact Performance Report

    Resthaven Mitcham

    An assessment contact was conducted with this service on 07 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  50. Exceptional Circumstances

    Resthaven Port Elliot

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  51. Assessment contact Performance Report

    Resthaven Murray Bridge

    An assessment contact was conducted with this service on 03 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  52. Accreditation decision

    Resthaven Mount Gambier

    Following a site audit conducted on 27 October 2020 to 29 October 2020, the Commission made a decision on 28 January 2021 to re-accredit this service. The period of accreditation of the service will expire on 28 January 2024.

    source ↗
  53. Exceptional Circumstances

    Resthaven Mount Gambier

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 June 2021.

    source ↗
  54. Assessment contact Performance Report

    Resthaven Mitcham

    An assessment contact was conducted with this service on 11 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  55. Site audit Performance Report

    Resthaven Mount Gambier

    A site audit was conducted with this service on 27 October 2020 to 29 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  56. Assessment contact Performance Report

    Resthaven Craigmore

    An assessment contact was conducted with this service on 24 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  57. Assessment contact Performance Report

    Resthaven Marion

    An assessment contact was conducted with this service on 17 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  58. Assessment contact Performance Report

    Resthaven Mitcham

    An assessment contact was conducted with this service on 07 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  59. Assessment contact Performance Report

    Resthaven Paradise

    An assessment contact was conducted with this service on 25 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  60. Exceptional Circumstances

    Resthaven Mount Gambier

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 6 December 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  61. Accreditation decision

    Resthaven Murray Bridge

    Following a site audit conducted on 11 March 2020 to 12 March 2020, the Commission made a decision on 23 April 2020 to re-accredit this service. The period of accreditation of the service will expire on 27 May 2023. The Performance Report is attached.

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  62. Accreditation decision

    Resthaven Malvern

    Following a site audit conducted on 25 to 27 February 2020, the Commission made a decision on 16 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 6 May 2023. The Performance Report is attached.

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  63. Accreditation decision

    Resthaven Bellevue Heights

    Following a site audit conducted on 19 to 21 February 2020, the Commission made a decision on 13 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 30 April 2023. The Performance Report is attached.

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  64. Accreditation decision

    Resthaven Leabrook

    Following a site audit conducted on 10 to 12 February 2020, the Commission made a decision on 9 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 15 April 2023. The Performance Report is attached.

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  65. Accreditation decision

    Resthaven Westbourne Park

    Following a site audit conducted on 3 to 5 February 2020, the Commission made a decision on 17 February 2020 to re-accredit this service. The period of accreditation of the service will expire on 6 April 2023. The Performance Report is attached.

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  66. Accreditation decision

    Resthaven Marion

    Following a site audit conducted on 22 January 2020 to 24 January 2020, the Commission made a decision on 11 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 06 April 2023. The Performance Report is attached.

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  67. Accreditation decision

    Resthaven Paradise

    Following a site audit conducted on 17 to 19 December 2019, the Commission made a decision on 24 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 14 March 2023. The Performance Report is attached.

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  68. Accreditation decision

    Resthaven Mitcham

    Following a site audit conducted on 11 to 13 December 2013, the Commission made a decision on 24 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 9 March 2023. The Performance Report is attached.

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  69. Compliance update

    Resthaven Port Elliot

    Following an assessment contact conducted on 24 September 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

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  70. Non-compliance update

    Resthaven Port Elliot

    Following an assessment contact conducted on 04 July 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirement of the Aged Care Quality Standards.

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  71. Compliance monitoring update

    Resthaven Mount Gambier

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 03 July 2019 at Resthaven Mount Gambier to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  72. Assessment

    Resthaven Craigmore

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 August 2022.

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  73. Assessment

    Resthaven Aberfoyle Park

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 July 2022.

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  74. Serious risk decision

    Resthaven Mount Gambier

    Following a review audit conducted on 26 – 28 March 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Resthaven Inc failed to meet six expected outcomes in the Accreditation Standards in relation to Resthaven Mount Gambier. On 17 April 2019 a decision was made that failure to meet one of these expected outcomes has placed the safety, health or wellbeing of consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

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  75. Assessment

    Resthaven Mount Gambier

    Following an audit we decided that this service met 38 of 44 expected outcomes of the Accreditation Standards. This service remains accredited until 06 June 2020.

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  76. Assessment

    Resthaven Aberfoyle Park

    This is a new home and is accredited for one year until 06 July 2019. We made the decision on 06 July 2018.

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  77. Assessment

    Resthaven Port Elliot

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 11 May 2021.

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  78. Assessment

    Resthaven Port Elliot

    This is a new home and is accredited for one year until 11 May 2016. We made the decision on 11 May 2015.

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  79. Assessment

    Resthaven Mount Gambier

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 06 June 2020.

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  80. Assessment

    Resthaven Murray Bridge

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 27 May 2020.

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  81. Assessment

    Resthaven Malvern

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 06 May 2020.

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  82. Assessment

    Resthaven Bellevue Heights

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 30 April 2020.

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  83. Assessment

    Resthaven Leabrook

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 15 April 2020.

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  84. Assessment

    Resthaven Westbourne Park

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 06 April 2020.

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  85. Assessment

    Resthaven Marion

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 06 April 2020.

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  86. Assessment

    Resthaven Paradise

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 14 March 2020.

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  87. Assessment

    Resthaven Mitcham

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 09 March 2020.

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  88. Assessment

    Resthaven Craigmore

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 02 August 2019.

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  89. Assessment

    Resthaven Mount Gambier

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  90. Assessment

    Resthaven Murray Bridge

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  91. Assessment

    Resthaven Malvern

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  92. Assessment

    Resthaven Bellevue Heights

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  93. Assessment

    Resthaven Marion

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  94. Assessment

    Resthaven Westbourne Park

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  95. Assessment

    Resthaven Leabrook

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  96. Assessment

    Resthaven Paradise

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  97. Assessment

    Resthaven Mitcham

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  98. Assessment

    Resthaven Mount Gambier

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  99. Assessment

    Resthaven Craigmore

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  100. Assessment

    Resthaven Murray Bridge

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  101. Assessment

    Resthaven Malvern

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  102. Assessment

    Resthaven Bellevue Heights

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  103. Assessment

    Resthaven Westbourne Park

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  104. Assessment

    Resthaven Marion

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  105. Assessment

    Resthaven Leabrook

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  106. Assessment

    Resthaven Paradise

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  107. Assessment

    Resthaven Mitcham

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  108. Assessment

    Resthaven Craigmore

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Regulatory actions

0 recorded

No regulatory actions recorded.