Resthaven Inc
activeServices
22 recorded
Resthaven Aberfoyle Park
100 Hub Drive, ABERFOYLE PARK, SA, 5159
Resthaven Bellevue Heights
47 Eve Road, BELLEVUE HEIGHTS, SA, 5050
Resthaven Craigmore
200-208 Adams Road, CRAIGMORE, SA, 5114
Resthaven Leabrook
336 Kensington Road, LEABROOK, SA, 5068
Resthaven Limestone Coast Community Services
17 Gordon Street, NARACOORTE, SA, 5271
Resthaven Malvern
43 Marlborough Street, MALVERN, SA, 5061
Resthaven Marion
10 Township Road, MARION, SA, 5043
Resthaven Marion Community Services
43 Finniss Street, MARION, SA, 5043
Resthaven Mitcham
17 Hill Street, KINGSWOOD, SA, 5062
Resthaven Mount Gambier
24 Elizabeth Street, MOUNT GAMBIER, SA, 5290
Resthaven Murray Bridge
53 Swanport Road, MURRAY BRIDGE, SA, 5253
Resthaven Murray Bridge Community Services
37 Swanport Road, MURRAY BRIDGE, SA, 5253
Resthaven Murray Bridge, Hills and Fleurieu Community Services
88 Adelaide Road, MURRAY BRIDGE, SA, 5253
Resthaven Northern Community Services
16 Gillingham Road, ELIZABETH, SA, 5112
Resthaven Onkaparinga Community Services
3 JAMES CLARK ROAD, NOARLUNGA CENTRE, SA, 5168
Resthaven Paradise
61 Silkes Road, PARADISE, SA, 5075
Resthaven Paradise and Eastern Community Services
61 Silkes Road, PARADISE, SA, 5075
Resthaven Port Elliot
3 Frederik Street, PORT ELLIOT, SA, 5212
Resthaven Riverland Community Services
7 Wilson Street, BERRI, SA, 5343
Resthaven Sefton Park Community Services
255 MAIN NORTH ROAD, SEFTON PARK, SA, 5083
Resthaven Westbourne Park
30 Sussex Terrace, WESTBOURNE PARK, SA, 5041
Resthaven Western Community Service
96 Woodville Road, WOODVILLE, SA, 5011
Service locations
22 mapped
Compliance findings
95 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 19 Feb 2025 | Resthaven Mount Gambier | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not Applicable |
| 19 Feb 2025 | Resthaven Mount Gambier | Assessment contact (performance assessment) – site | – | – | Consumer dignity and choice | Not Applicable |
| 19 Feb 2025 | Resthaven Mount Gambier | Assessment contact (performance assessment) – site | – | – | Organisational governance | Not Applicable |
| 19 Feb 2025 | Resthaven Mount Gambier | Assessment contact (performance assessment) – site | – | – | Human resources | Not Applicable |
| 28 Oct 2024 | Resthaven Port Elliot | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 28 Oct 2024 | Resthaven Port Elliot | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 28 Oct 2024 | Resthaven Port Elliot | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 28 Oct 2024 | Resthaven Port Elliot | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 28 Oct 2024 | Resthaven Port Elliot | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 28 Oct 2024 | Resthaven Port Elliot | Accreditation decision | – | – | Organisational governance | Compliant |
| 28 Oct 2024 | Resthaven Port Elliot | Accreditation decision | – | – | Human resources | Compliant |
| 28 Oct 2024 | Resthaven Port Elliot | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 13 Nov 2023 | Resthaven Mount Gambier | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 13 Nov 2023 | Resthaven Mount Gambier | Accreditation decision | – | – | Organisational governance | Compliant |
| 13 Nov 2023 | Resthaven Mount Gambier | Accreditation decision | – | – | Human resources | Compliant |
| 13 Nov 2023 | Resthaven Mount Gambier | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 13 Nov 2023 | Resthaven Mount Gambier | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 13 Nov 2023 | Resthaven Mount Gambier | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 13 Nov 2023 | Resthaven Mount Gambier | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 13 Nov 2023 | Resthaven Mount Gambier | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 26 Oct 2023 | Resthaven Leabrook | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 26 Oct 2023 | Resthaven Leabrook | Assessment contact (performance assessment) – site | – | – | Human resources | Not applicable |
| 21 Sept 2023 | Resthaven Marion | Assessment Contact - Site | – | – | Human resources | Not applicable |
| 21 Sept 2023 | Resthaven Marion | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 07 Aug 2023 | Resthaven Murray Bridge | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 07 Aug 2023 | Resthaven Murray Bridge | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 07 Aug 2023 | Resthaven Murray Bridge | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 07 Aug 2023 | Resthaven Murray Bridge | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 07 Aug 2023 | Resthaven Murray Bridge | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 07 Aug 2023 | Resthaven Murray Bridge | Accreditation decision | – | – | Human resources | Compliant |
| 07 Aug 2023 | Resthaven Murray Bridge | Accreditation decision | – | – | Organisational governance | Compliant |
| 07 Aug 2023 | Resthaven Murray Bridge | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 31 July 2023 | Resthaven Paradise | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 31 July 2023 | Resthaven Paradise | Assessment Contact - Site | – | – | Human resources | Not applicable |
| 30 June 2023 | Resthaven Mitcham | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 30 June 2023 | Resthaven Mitcham | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 30 June 2023 | Resthaven Mitcham | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 30 June 2023 | Resthaven Mitcham | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 30 June 2023 | Resthaven Mitcham | Accreditation decision | – | – | Human resources | Compliant |
| 30 June 2023 | Resthaven Mitcham | Accreditation decision | – | – | Organisational governance | Compliant |
| 30 June 2023 | Resthaven Mitcham | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 30 June 2023 | Resthaven Mitcham | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 11 May 2023 | Resthaven Westbourne Park | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 11 May 2023 | Resthaven Westbourne Park | Accreditation decision | – | – | Organisational governance | Compliant |
| 11 May 2023 | Resthaven Westbourne Park | Accreditation decision | – | – | Human resources | Compliant |
| 11 May 2023 | Resthaven Westbourne Park | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 11 May 2023 | Resthaven Westbourne Park | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 11 May 2023 | Resthaven Westbourne Park | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 11 May 2023 | Resthaven Westbourne Park | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 11 May 2023 | Resthaven Westbourne Park | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 02 May 2023 | Resthaven Marion | Accreditation decision | – | – | Organisational governance | Compliant |
| 02 May 2023 | Resthaven Marion | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 02 May 2023 | Resthaven Marion | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 02 May 2023 | Resthaven Marion | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 02 May 2023 | Resthaven Marion | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 02 May 2023 | Resthaven Marion | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 02 May 2023 | Resthaven Marion | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 02 May 2023 | Resthaven Marion | Accreditation decision | – | – | Human resources | Compliant |
| 04 Apr 2023 | Resthaven Leabrook | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 04 Apr 2023 | Resthaven Leabrook | Accreditation decision | – | – | Human resources | Compliant |
| 04 Apr 2023 | Resthaven Leabrook | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 04 Apr 2023 | Resthaven Leabrook | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 04 Apr 2023 | Resthaven Leabrook | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 04 Apr 2023 | Resthaven Leabrook | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 04 Apr 2023 | Resthaven Leabrook | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 04 Apr 2023 | Resthaven Leabrook | Accreditation decision | – | – | Organisational governance | Compliant |
| 27 Mar 2023 | Resthaven Paradise | Accreditation decision | – | – | Personal care and clinical care | Non-compliant |
| 27 Mar 2023 | Resthaven Paradise | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 27 Mar 2023 | Resthaven Paradise | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 27 Mar 2023 | Resthaven Paradise | Accreditation decision | – | – | Organisational governance | Compliant |
| 27 Mar 2023 | Resthaven Paradise | Accreditation decision | – | – | Human resources | Compliant |
| 27 Mar 2023 | Resthaven Paradise | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 27 Mar 2023 | Resthaven Paradise | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 27 Mar 2023 | Resthaven Paradise | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 13 Mar 2023 | Resthaven Bellevue Heights | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 13 Mar 2023 | Resthaven Bellevue Heights | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 13 Mar 2023 | Resthaven Bellevue Heights | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 13 Mar 2023 | Resthaven Bellevue Heights | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 13 Mar 2023 | Resthaven Bellevue Heights | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 13 Mar 2023 | Resthaven Bellevue Heights | Accreditation decision | – | – | Organisational governance | Compliant |
| 13 Mar 2023 | Resthaven Bellevue Heights | Accreditation decision | – | – | Human resources | Compliant |
| 13 Mar 2023 | Resthaven Bellevue Heights | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 03 Mar 2023 | Resthaven Malvern | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 03 Mar 2023 | Resthaven Malvern | Accreditation decision | – | – | Human resources | Compliant |
| 03 Mar 2023 | Resthaven Malvern | Accreditation decision | – | – | Organisational governance | Compliant |
| 03 Mar 2023 | Resthaven Malvern | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 03 Mar 2023 | Resthaven Malvern | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 03 Mar 2023 | Resthaven Malvern | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 03 Mar 2023 | Resthaven Malvern | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 03 Mar 2023 | Resthaven Malvern | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 18 Jan 2023 | Resthaven Westbourne Park | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 18 Jan 2023 | Resthaven Westbourne Park | Assessment Contact - Site | – | – | Organisation’s service environment | Not applicable |
| 18 Jan 2023 | Resthaven Westbourne Park | Assessment Contact - Site | – | – | Human resources | Not applicable |
| 08 Nov 2022 | Resthaven Port Elliot | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 08 Nov 2022 | Resthaven Port Elliot | Assessment Contact - Site | – | – | Consumer dignity and choice | Not applicable |
Accreditation & assessment timeline
108 events
- Accreditation decision
Following a site audit conducted on 21 March 2022 to 23 March 2022, the Commission made a decision on 06 July 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 24 June 2025. The period of accreditation of the service will expire on 06 January 2026.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 16/01/2025 to 16/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 18/09/2024 to 20/09/2024, the Commission made a decision on 28/10/2024 to re-accredit this service. The period of accreditation of the service will expire on 23/02/2028.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 18 September 2024 to 20 September 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 10 October 2023 to 12 October 2023, the Commission made a decision on 13 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 28 January 2027.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Site audit Performance Report
A site audit was conducted with this service on 10 October 2023 to 12 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 21 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 05 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 27 June 2023 to 29 June 2023, the Commission made a decision on 07 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 August 2026.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 10 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 22 May 2023 to 24 May 2023, the Commission made a decision on 30 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 30 June 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 27 June 2023 to 29 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 22 May 2023 to 24 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 04 April 2023 to 06 April 2023, the Commission made a decision on 11 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 11 May 2026.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 27 November 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 14 March 2023 to 16 March 2023, the Commission made a decision on 02 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 02 May 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 04 April 2023 to 06 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 20 February 2023 to 22 February 2023, the Commission made a decision on 04 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 15 April 2026.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 08 February 2023 to 10 February 2023, the Commission made a decision on 27 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 27 March 2026.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 14 March 2023 to 16 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 11 January 2023 to 13 January 2023, the Commission made a decision on 13 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 13 March 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 23 January 2023 to 25 January 2023, the Commission made a decision on 03 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 06 May 2026.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 20 February 2023 to 22 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 08 February 2023 to 10 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 23 January 2023 to 25 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Site audit Performance Report
A site audit was conducted with this service on 11 January 2023 to 13 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 20 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 05 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 17 August 2022 to 19 August 2022, the Commission made a decision on 20 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 02 February 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 17 August 2022 to 19 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 21 March 2022 to 23 March 2022, the Commission made a decision on 14 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 06 July 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21 March 2022 to 23 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 30 November 2021 to 02 December 2021, the Commission made a decision on 23 February 2022 to re-accredit this service. The period of accreditation of the service will expire on 23 February 2025.
source ↗ - Accreditation decision
Following a site audit conducted on 13 May 2019 to 15 May 2019, the Commission made a decision on 07 June 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 17 December 2021. The period of accreditation of the service will expire on 02 February 2023.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 30 November 2021 to 02 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 09 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 07 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 03 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 27 October 2020 to 29 October 2020, the Commission made a decision on 28 January 2021 to re-accredit this service. The period of accreditation of the service will expire on 28 January 2024.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 June 2021.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 11 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 27 October 2020 to 29 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 24 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 17 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 07 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 25 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 6 December 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 11 March 2020 to 12 March 2020, the Commission made a decision on 23 April 2020 to re-accredit this service. The period of accreditation of the service will expire on 27 May 2023. The Performance Report is attached.
source ↗ - Accreditation decision
Following a site audit conducted on 25 to 27 February 2020, the Commission made a decision on 16 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 6 May 2023. The Performance Report is attached.
source ↗ - Accreditation decision
Following a site audit conducted on 19 to 21 February 2020, the Commission made a decision on 13 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 30 April 2023. The Performance Report is attached.
source ↗ - Accreditation decision
Following a site audit conducted on 10 to 12 February 2020, the Commission made a decision on 9 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 15 April 2023. The Performance Report is attached.
source ↗ - Accreditation decision
Following a site audit conducted on 3 to 5 February 2020, the Commission made a decision on 17 February 2020 to re-accredit this service. The period of accreditation of the service will expire on 6 April 2023. The Performance Report is attached.
source ↗ - Accreditation decision
Following a site audit conducted on 22 January 2020 to 24 January 2020, the Commission made a decision on 11 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 06 April 2023. The Performance Report is attached.
source ↗ - Accreditation decision
Following a site audit conducted on 17 to 19 December 2019, the Commission made a decision on 24 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 14 March 2023. The Performance Report is attached.
source ↗ - Accreditation decision
Following a site audit conducted on 11 to 13 December 2013, the Commission made a decision on 24 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 9 March 2023. The Performance Report is attached.
source ↗ - Compliance update
Following an assessment contact conducted on 24 September 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
source ↗ - Non-compliance update
Following an assessment contact conducted on 04 July 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirement of the Aged Care Quality Standards.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 03 July 2019 at Resthaven Mount Gambier to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 August 2022.
source ↗ - Assessment
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 July 2022.
source ↗ - Serious risk decision
Following a review audit conducted on 26 – 28 March 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Resthaven Inc failed to meet six expected outcomes in the Accreditation Standards in relation to Resthaven Mount Gambier. On 17 April 2019 a decision was made that failure to meet one of these expected outcomes has placed the safety, health or wellbeing of consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Assessment
Following an audit we decided that this service met 38 of 44 expected outcomes of the Accreditation Standards. This service remains accredited until 06 June 2020.
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This is a new home and is accredited for one year until 06 July 2019. We made the decision on 06 July 2018.
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Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 11 May 2021.
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This is a new home and is accredited for one year until 11 May 2016. We made the decision on 11 May 2015.
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Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 06 June 2020.
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Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 27 May 2020.
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Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 06 May 2020.
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Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 30 April 2020.
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Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 15 April 2020.
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Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 06 April 2020.
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Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 06 April 2020.
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Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 14 March 2020.
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Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 09 March 2020.
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Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 02 August 2019.
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Regulatory actions
0 recorded
No regulatory actions recorded.