Resthaven Paradise

active
ResidentialResthaven IncSite ARCH-03683Service resthaven inc::resthaven paradise::paradise::5075

Overview

Care typeResidential
Operational places136
RegionParadise - Newton (SA2)

Location

Paradise - Newton (SA2)

61 Silkes Road, PARADISE, SA, 5075

Star ratings

Latest — May 2026

May 2023 — 2Aug 2023 — 2Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 33Overall
Compliance4
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 0% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202634333
Feb 202644533
Oct 202534333
Aug 202534433
May 202544453
Jan 202544453
Nov 202444353
Jul 202443353
May 202433333
Feb 202433333
Dec 202333432
Aug 202322532
May 202322432

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
31 July 2023Assessment Contact - SitePersonal care and clinical careNot applicable
31 July 2023Assessment Contact - SiteHuman resourcesNot applicable
27 Mar 2023Accreditation decisionPersonal care and clinical careNon-compliant
27 Mar 2023Accreditation decisionServices and supports for daily livingCompliant
27 Mar 2023Accreditation decisionOrganisation’s service environmentCompliant
27 Mar 2023Accreditation decisionConsumer dignity and choiceCompliant
27 Mar 2023Accreditation decisionHuman resourcesCompliant
27 Mar 2023Accreditation decisionOrganisational governanceCompliant
27 Mar 2023Accreditation decisionFeedback and complaintsCompliant
27 Mar 2023Accreditation decisionOngoing assessment and planning with consumersCompliant

Accreditation & assessment timeline

10 events

  1. Assessment Contact - Site
    source ↗
  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 10 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  3. Accreditation decision

    Prepared by G. Hope-Simpson

    Following a site audit conducted on 08 February 2023 to 10 February 2023, the Commission made a decision on 27 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 27 March 2026.

    source ↗
  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  5. Site audit Performance Report

    A site audit was conducted with this service on 08 February 2023 to 10 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 25 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  7. Accreditation decision

    Following a site audit conducted on 17 to 19 December 2019, the Commission made a decision on 24 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 14 March 2023. The Performance Report is attached.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 14 March 2020.

    source ↗
  9. Assessment
    source ↗
  10. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.