Resthaven Westbourne Park

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ResidentialResthaven IncSite ARCH-03684Service resthaven inc::resthaven westbourne park::westbourne park::5041

Overview

Care typeResidential
Operational places121
RegionColonel Light Gardens (SA2)

Location

Colonel Light Gardens (SA2)

30 Sussex Terrace, WESTBOURNE PARK, SA, 5041

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645433
Oct 202545433
Aug 202545343
May 202545343
Jan 202545443
Nov 202445343
Jul 202445443
May 202445333
Feb 202435332
Dec 202334432
Aug 202334432
May 202345442

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
11 May 2023Accreditation decisionOrganisational governanceCompliant
11 May 2023Accreditation decisionOrganisation’s service environmentCompliant
11 May 2023Accreditation decisionFeedback and complaintsCompliant
11 May 2023Accreditation decisionHuman resourcesCompliant
11 May 2023Accreditation decisionConsumer dignity and choiceCompliant
11 May 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
11 May 2023Accreditation decisionPersonal care and clinical careCompliant
11 May 2023Accreditation decisionServices and supports for daily livingCompliant
18 Jan 2023Assessment Contact - SiteOrganisation’s service environmentNot applicable
18 Jan 2023Assessment Contact - SiteHuman resourcesNot applicable
18 Jan 2023Assessment Contact - SitePersonal care and clinical careNot applicable

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by G-M. Cain

    Following a site audit conducted on 04 April 2023 to 06 April 2023, the Commission made a decision on 11 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 11 May 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 04 April 2023 to 06 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Assessment Contact - Site

    Prepared by J Renna

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 20 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 3 to 5 February 2020, the Commission made a decision on 17 February 2020 to re-accredit this service. The period of accreditation of the service will expire on 6 April 2023. The Performance Report is attached.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 06 April 2020.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.