CareGraph

Resthaven Leabrook

active
ResidentialResthaven IncSite ARCH-03691Service resthaven inc::resthaven leabrook::leabrook::5068

Overview

ProviderResthaven Inc
Care typeResidential
Operational places106
RegionToorak Gardens (SA2)

Location

Toorak Gardens (SA2)

336 Kensington Road, LEABROOK, SA, 5068

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645433
Oct 202545433
Aug 202545433
May 202545533
Jan 202545333
Nov 202445433
Jul 202445432
May 202435332
Feb 202445432
Dec 202345432
Aug 202345532
May 202345532

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
04 Apr 2023Accreditation decision––Consumer dignity and choiceCompliant
04 Apr 2023Accreditation decision––Ongoing assessment and planning with consumersCompliant
04 Apr 2023Accreditation decision––Personal care and clinical careCompliant
04 Apr 2023Accreditation decision––Services and supports for daily livingCompliant
04 Apr 2023Accreditation decision––Organisation’s service environmentCompliant
04 Apr 2023Accreditation decision––Feedback and complaintsCompliant
04 Apr 2023Accreditation decision––Human resourcesCompliant
04 Apr 2023Accreditation decision––Organisational governanceCompliant

Accreditation & assessment timeline

8 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 21 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Prepared by A. Douglas

    Following a site audit conducted on 20 February 2023 to 22 February 2023, the Commission made a decision on 04 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 15 April 2026.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 20 February 2023 to 22 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Accreditation decision

    Following a site audit conducted on 10 to 12 February 2020, the Commission made a decision on 9 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 15 April 2023. The Performance Report is attached.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 15 April 2020.

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  7. Assessment
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  8. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.