Brightwater Care Group Limited
activeRegistration
ACQSC Provider Register (Aged Care Act 2024)
Category 1 - Home and community services
Category 2 - Assistive technology and home modifications
Category 3 - Advisory and support services
Category 4 - Personal care and care support in the home or community (including respite)
Category 5 - Nursing and transition care
Category 6 - Residential care (including respite)
Services
13 recorded
Brightwater Birralee
155 Odin Road, INNALOO, WA, 6018
Brightwater Home Care Packages East
183 WALTER Road, West, DIANELLA, WA, 6059
Brightwater Home Care Packages North
Level 1, 74 Delamere Avenue, CURRAMBINE, WA, 6028
Brightwater Home Care Packages South East
170 Swansea Street, EAST VICTORIA PARK, WA, 6101
Brightwater Home Care Packages South West
Unit Go 73b, 1 Council Avenue, ROCKINGHAM, WA, 6168
Brightwater Inglewood
2 A Walter Road, West, INGLEWOOD, WA, 6052
Brightwater Madeley
95 Imperial Circuit, MADELEY, WA, 6065
Brightwater Onslow Gardens
39 Hamersley Road, SUBIACO, WA, 6008
Brightwater Oxford Gardens
30 Regents Park Road, JOONDALUP, WA, 6027
Brightwater Redcliffe
23 Johnson Street, REDCLIFFE, WA, 6104
Brightwater The Cove
35 Hudson Drive, DUDLEY PARK, WA, 6210
Brightwater The Oaks
2 - 10 Oakwood Crescent, WAIKIKI, WA, 6169
Brightwater The Village
150 Dundas Road, INGLEWOOD, WA, 6052
Service locations
13 mapped
Compliance findings
86 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 30 Jan 2025 | Brightwater The Village | Site Audit | – | – | Organisational governance | Compliant |
| 30 Jan 2025 | Brightwater The Village | Site Audit | – | – | Personal care and clinical care | Compliant |
| 30 Jan 2025 | Brightwater The Village | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 30 Jan 2025 | Brightwater The Village | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 30 Jan 2025 | Brightwater The Village | Site Audit | – | – | Human resources | Compliant |
| 30 Jan 2025 | Brightwater The Village | Site Audit | – | – | Feedback and complaints | Compliant |
| 30 Jan 2025 | Brightwater The Village | Site Audit | – | – | Organisation’s service environment | Compliant |
| 30 Jan 2025 | Brightwater The Village | Site Audit | – | – | Services and supports for daily living | Compliant |
| 29 Jan 2025 | Brightwater Birralee | Assessment contact (performance assessment) – site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 02 Sept 2024 | Brightwater Redcliffe | Site Audit | – | – | Organisational governance | Compliant |
| 02 Sept 2024 | Brightwater Redcliffe | Site Audit | – | – | Feedback and complaints | Compliant |
| 02 Sept 2024 | Brightwater Redcliffe | Site Audit | – | – | Organisation’s service environment | Compliant |
| 02 Sept 2024 | Brightwater Redcliffe | Site Audit | – | – | Services and supports for daily living | Compliant |
| 02 Sept 2024 | Brightwater Redcliffe | Site Audit | – | – | Personal care and clinical care | Compliant |
| 02 Sept 2024 | Brightwater Redcliffe | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 02 Sept 2024 | Brightwater Redcliffe | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 02 Sept 2024 | Brightwater Redcliffe | Site Audit | – | – | Human resources | Compliant |
| 06 June 2024 | Brightwater Birralee | Assessment contact (performance assessment) – site | – | – | Ongoing assessment and planning with consumers Not | Compliant |
| 13 Mar 2024 | Brightwater Madeley | Site Audit | – | – | Services and supports for daily living | Compliant |
| 13 Mar 2024 | Brightwater Madeley | Site Audit | – | – | Organisational governance | Compliant |
| 13 Mar 2024 | Brightwater Madeley | Site Audit | – | – | Human resources | Compliant |
| 13 Mar 2024 | Brightwater Madeley | Site Audit | – | – | Feedback and complaints | Compliant |
| 13 Mar 2024 | Brightwater Madeley | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 13 Mar 2024 | Brightwater Madeley | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 13 Mar 2024 | Brightwater Madeley | Site Audit | – | – | Personal care and clinical care | Compliant |
| 13 Mar 2024 | Brightwater Madeley | Site Audit | – | – | Organisation’s service environment | Compliant |
| 29 Jan 2024 | Brightwater The Village | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 06 Nov 2023 | Brightwater The Oaks | Assessment contact (performance assessment) – site | – | – | Services and supports for daily living | Not applicable |
| 06 Nov 2023 | Brightwater The Oaks | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 06 Nov 2023 | Brightwater The Oaks | Assessment contact (performance assessment) – site | – | – | Feedback and complaints | Not applicable |
| 22 Aug 2023 | Brightwater Onslow Gardens | Assessment Contact - Site | – | – | Organisational governance | Not applicable |
| 22 Aug 2023 | Brightwater Onslow Gardens | Assessment Contact - Site | – | – | Services and supports for daily living | Not applicable |
| 16 Aug 2023 | Brightwater The Village | Assessment Contact - Site | – | – | Personal care and clinical care | Non-compliant |
| 10 Aug 2023 | Brightwater Birralee | Site Audit | – | – | Personal care and clinical care | Compliant |
| 10 Aug 2023 | Brightwater Birralee | Site Audit | – | – | Organisational governance | Compliant |
| 10 Aug 2023 | Brightwater Birralee | Site Audit | – | – | Human resources | Compliant |
| 10 Aug 2023 | Brightwater Birralee | Site Audit | – | – | Feedback and complaints | Compliant |
| 10 Aug 2023 | Brightwater Birralee | Site Audit | – | – | Services and supports for daily living | Compliant |
| 10 Aug 2023 | Brightwater Birralee | Site Audit | – | – | Organisation’s service environment | Compliant |
| 10 Aug 2023 | Brightwater Birralee | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 10 Aug 2023 | Brightwater Birralee | Site Audit | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 31 July 2023 | Brightwater Inglewood | Site Audit | – | – | Services and supports for daily living | Compliant |
| 31 July 2023 | Brightwater Inglewood | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 31 July 2023 | Brightwater Inglewood | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 31 July 2023 | Brightwater Inglewood | Site Audit | – | – | Personal care and clinical care | Compliant |
| 31 July 2023 | Brightwater Inglewood | Site Audit | – | – | Organisational governance | Compliant |
| 31 July 2023 | Brightwater Inglewood | Site Audit | – | – | Human resources | Compliant |
| 31 July 2023 | Brightwater Inglewood | Site Audit | – | – | Feedback and complaints | Compliant |
| 31 July 2023 | Brightwater Inglewood | Site Audit | – | – | Organisation’s service environment | Compliant |
| 11 July 2023 | Brightwater Oxford Gardens | Assessment Contact - Site | – | – | Organisational governance | Not applicable |
| 11 July 2023 | Brightwater Oxford Gardens | Assessment Contact - Site | – | – | Human resources | Not applicable |
| 17 May 2023 | Brightwater Inglewood | Assessment Contact - Site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 17 May 2023 | Brightwater Inglewood | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 17 May 2023 | Brightwater Inglewood | Assessment Contact - Site | – | – | Human resources | Not applicable |
| 26 Apr 2023 | Brightwater The Cove | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 26 Apr 2023 | Brightwater The Cove | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 26 Apr 2023 | Brightwater The Cove | Site Audit | – | – | Organisational governance | Compliant |
| 26 Apr 2023 | Brightwater The Cove | Site Audit | – | – | Human resources | Compliant |
| 26 Apr 2023 | Brightwater The Cove | Site Audit | – | – | Organisation’s service environment | Compliant |
| 26 Apr 2023 | Brightwater The Cove | Site Audit | – | – | Feedback and complaints | Compliant |
| 26 Apr 2023 | Brightwater The Cove | Site Audit | – | – | Services and supports for daily living | Compliant |
| 26 Apr 2023 | Brightwater The Cove | Site Audit | – | – | Personal care and clinical care | Compliant |
| 27 Mar 2023 | Brightwater The Oaks | Site Audit | – | – | Organisational governance | Compliant |
| 27 Mar 2023 | Brightwater The Oaks | Site Audit | – | – | Human resources | Compliant |
| 27 Mar 2023 | Brightwater The Oaks | Site Audit | – | – | Feedback and complaints | Compliant |
| 27 Mar 2023 | Brightwater The Oaks | Site Audit | – | – | Organisation’s service environment | Compliant |
| 27 Mar 2023 | Brightwater The Oaks | Site Audit | – | – | Services and supports for daily living | Compliant |
| 27 Mar 2023 | Brightwater The Oaks | Site Audit | – | – | Personal care and clinical care | Compliant |
| 27 Mar 2023 | Brightwater The Oaks | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 27 Mar 2023 | Brightwater The Oaks | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 22 Mar 2023 | Brightwater Madeley | Site Audit | – | – | Organisation’s service environment | Compliant |
| 22 Mar 2023 | Brightwater Madeley | Site Audit | – | – | Services and supports for daily living | Non-compliant |
| 22 Mar 2023 | Brightwater Madeley | Site Audit | – | – | Personal care and clinical care | Non-compliant |
| 22 Mar 2023 | Brightwater Madeley | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 22 Mar 2023 | Brightwater Madeley | Site Audit | – | – | Consumer dignity and choice | Non-compliant |
| 22 Mar 2023 | Brightwater Madeley | Site Audit | – | – | Organisational governance | Non-compliant |
| 22 Mar 2023 | Brightwater Madeley | Site Audit | – | – | Human resources | Non-compliant |
| 22 Mar 2023 | Brightwater Madeley | Site Audit | – | – | Feedback and complaints | Non-compliant |
| 15 Mar 2023 | Brightwater Onslow Gardens | Site Audit | – | – | Organisational governance | Non-compliant |
| 15 Mar 2023 | Brightwater Onslow Gardens | Site Audit | – | – | Services and supports for daily living | Non-compliant |
| 15 Mar 2023 | Brightwater Onslow Gardens | Site Audit | – | – | Personal care and clinical care | Compliant |
| 15 Mar 2023 | Brightwater Onslow Gardens | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 15 Mar 2023 | Brightwater Onslow Gardens | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 15 Mar 2023 | Brightwater Onslow Gardens | Site Audit | – | – | Feedback and complaints | Compliant |
| 15 Mar 2023 | Brightwater Onslow Gardens | Site Audit | – | – | Human resources | Compliant |
| 15 Mar 2023 | Brightwater Onslow Gardens | Site Audit | – | – | Organisation’s service environment | Compliant |
Accreditation & assessment timeline
129 events
- Accreditation decision
Following a site audit conducted on 01 February 2023 to 03 February 2023, the Commission made a decision on 15 March 2023 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 21 July 2025. The period of accreditation of the service will expire 15 March 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 02 August 2022 to 04 August 2022, the Commission made a decision on 06 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 14 July 2025. The period of accreditation of the service will expire on 06 March 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 06/01/2025 to 08/01/2025, the Commission made a decision on 30/01/2025 to re-accredit this service. The period of accreditation of the service will expire on 11/05/2028.
source ↗ - Site Auditsource ↗
- Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 16/01/2025 to 16/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 15 January 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 06/01/2025 to 08/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 29/07/2024 to 31/07/2024, the Commission made a decision on 02/09/2024 to re-accredit this service. The period of accreditation of the service will expire on 14/10/2027
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 29 July 2024 to 31 July 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 14/05/2024 to 14/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 13 February 2024 to 15 February 2024, the Commission made a decision on 14 March 2024 to re-accredit this service. The period of accreditation of the service will expire on 08 June 2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 13 February 2024 to 15 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 09 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 10 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment Contact - Sitesource ↗
- Accreditation decision
Following a site audit conducted on 20 June 2023 to 22 June 2023, the Commission made a decision on 10 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 August 2026.
source ↗ - Site Auditsource ↗
- Accreditation decision
Following a site audit conducted on 27 June 2023 to 29 June 2023, the Commission made a decision on 31 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 25 October 2026.
source ↗ - Site Auditsource ↗
- Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 February 2024. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 13 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 04 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 27 June 2023 to 29 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 20 June 2023 to 22 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 21 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment Contact - Sitesource ↗
- Accreditation decision
Following a site audit conducted on 13 March 2023 to 15 March 2023, the Commission made a decision on 26 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 26 April 2026.
source ↗ - Site Auditsource ↗
- Accreditation decision
Following a site audit conducted on 21 February 2023 to 23 February 2023, the Commission made a decision on 27 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 27 March 2026.
source ↗ - Site Auditsource ↗
- Accreditation decision
Following a site audit conducted on 31 January 2023 to 03 February 2023, the Commission made a decision on 22 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 08 June 2024.
source ↗ - Site Auditsource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 16 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 13 March 2023 to 15 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 01 February 2023 to 03 February 2023, the Commission made a decision on 15 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 15 September 2025.
source ↗ - Site Auditsource ↗
- Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21 February 2023 to 23 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 31 January 2023 to 03 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 01 February 2023 to 03 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following an application for accreditation, the Commission made a decision on 25 October 2022 to accredit this commencing service. The period of accreditation of the service will expire on 25 October 2023.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 17 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 02 August 2022 to 04 August 2022, the Commission made a decision on 06 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 06 September 2025.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 22 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 09 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 10 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 02 August 2022 to 04 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 19 April 2022 to 21 April 2022, the Commission made a decision on 08 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 08 June 2023.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 19 April 2022 to 21 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 31 January 2022 to 02 February 2022, the Commission made a decision on 30 March 2022 to re-accredit this service. The period of accreditation of the service will expire on 11 May 2025.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 31 January 2022 to 02 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 30 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 18 November 2021 to 19 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 01 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 19 August 2021 to 23 August 2021, the Commission made a decision on 14 October 2021 to re-accredit this service. The period of accreditation of the service will expire on 14 October 2024.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 19 August 2021 to 23 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 09 June 2021 to 11 June 2021, the Commission made a decision on 16 August 2021 to re-accredit this service. The period of accreditation of the service will expire on 16 August 2023.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 10 August 2021 to 11 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 15 July 2021 to 16 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 09 June 2021 to 11 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 14 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 19 January 2021 to 21 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 June 2021.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 05 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 01 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 17 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 28 July 2020 to 30 July 2020, the Commission made a decision on 07 September 2020 to re-accredit this service. The period of accreditation of the service will expire on 21 May 2022.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 28 July 2020 to 30 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 16 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 November 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Non-compliance update
Following an assessment contact conducted on 09 January 2020, the Commission made a decision that the approved provider of the service is non-compliant with two requirements of the Aged Care Quality Standards.
source ↗ - Non-compliance update
Following an assessment contact conducted on 3 January 2020, the Commission made a decision on 11 February 2020 that the approved provider of the service is non-compliant with one requirement of the Quality Standards.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 5 December 2019 at Brightwater Oxford Gardens to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.
source ↗ - Compliance update
Following an assessment contact conducted on 02 December 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
source ↗ - Non-compliance update
Following an assessment contact conducted on 04 October 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirement of the Aged Care Quality Standards.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 1 October 2019 at Brightwater The Oaks to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following a site audit the Commission made a decision on 02 September 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 17 October 2022.
source ↗ - Non-compliance update
Following an assessment contact conducted on 03 July 2019, the Commission made a decision that the approved provider of the service is non-compliant with 2 requirements of the Aged Care Quality Standards.
source ↗ - Assessment
Following an audit we decided that this service met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 September 2022.
source ↗ - Assessment
Following an audit we decided that this service met 38 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 09 September 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 May 2022.
source ↗ - Assessment
Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 August 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 February 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 December 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 May 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 September 2019.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 November 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 November 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 17 October 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 November 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 09 September 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 November 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 September 2018 This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 11 May 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 September 2018
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 August 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 February 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 December 2017.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 May 2017.
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Regulatory actions
0 recorded
No regulatory actions recorded.