Brightwater Birralee

active
ResidentialBrightwater Care Group LimitedSite ARCH-03398Service brightwater care group limited::brightwater birralee::innaloo::6018

Overview

Care typeResidential
Operational places30
RegionInnaloo - Doubleview (SA2)

Location

Innaloo - Doubleview (SA2)

155 Odin Road, INNALOO, WA, 6018

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645433
Feb 202645333
Oct 202545533
Aug 202545533
May 202545533
Jan 202545533
Nov 202444533
Jul 202444443
May 202444543
Feb 202444543
Dec 202344544
Aug 202344543
May 202344444

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
29 Jan 2025Assessment contact (performance assessment) – siteOngoing assessment and planning with consumersNot applicable
06 June 2024Assessment contact (performance assessment) – siteOngoing assessment and planning with consumers NotCompliant
10 Aug 2023Site AuditConsumer dignity and choiceCompliant
10 Aug 2023Site AuditOngoing assessment and planning with consumersNon-compliant
10 Aug 2023Site AuditPersonal care and clinical careCompliant
10 Aug 2023Site AuditServices and supports for daily livingCompliant
10 Aug 2023Site AuditOrganisation’s service environmentCompliant
10 Aug 2023Site AuditFeedback and complaintsCompliant
10 Aug 2023Site AuditHuman resourcesCompliant
10 Aug 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

17 events

  1. Assessment contact (performance assessment) – site

    Prepared by S Turner

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 16/01/2025 to 16/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Assessment contact (performance assessment) – site

    Prepared by G Tonarelli

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 14/05/2024 to 14/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 20 June 2023 to 22 June 2023, the Commission made a decision on 10 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 August 2026.

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  6. Site Audit

    Prepared by M Glenn

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 February 2024. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Site audit Performance Report

    A site audit was conducted with this service on 20 June 2023 to 22 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Accreditation decision

    Following a site audit conducted on 09 June 2021 to 11 June 2021, the Commission made a decision on 16 August 2021 to re-accredit this service. The period of accreditation of the service will expire on 16 August 2023.

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  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  12. Site audit Performance Report

    A site audit was conducted with this service on 09 June 2021 to 11 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  13. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  14. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  15. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 February 2021.

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  16. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 February 2018.

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  17. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.