Brightwater Onslow Gardens

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ResidentialBrightwater Care Group LimitedSite ARCH-03394Service brightwater care group limited::brightwater onslow gardens::subiaco::6008

Overview

Care typeResidential
Operational places62
RegionSubiaco - Shenton Park (SA2)

Location

Subiaco - Shenton Park (SA2)

39 Hamersley Road, SUBIACO, WA, 6008

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645533
Feb 202644533
Oct 202544533
Aug 202534333
May 202534433
Jan 202544533
Nov 202434432
Jul 202434333
May 202434532
Feb 202433532
Dec 202333533
Aug 202333533
May 202333433

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
22 Aug 2023Assessment Contact - SiteServices and supports for daily livingNot applicable
22 Aug 2023Assessment Contact - SiteOrganisational governanceNot applicable
15 Mar 2023Site AuditConsumer dignity and choiceCompliant
15 Mar 2023Site AuditOngoing assessment and planning with consumersCompliant
15 Mar 2023Site AuditPersonal care and clinical careCompliant
15 Mar 2023Site AuditServices and supports for daily livingNon-compliant
15 Mar 2023Site AuditOrganisation’s service environmentCompliant
15 Mar 2023Site AuditFeedback and complaintsCompliant
15 Mar 2023Site AuditHuman resourcesCompliant
15 Mar 2023Site AuditOrganisational governanceNon-compliant

Accreditation & assessment timeline

16 events

  1. Accreditation decision

    Following a site audit conducted on 01 February 2023 to 03 February 2023, the Commission made a decision on 15 March 2023 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 21 July 2025. The period of accreditation of the service will expire 15 March 2026.

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  2. Assessment Contact - Site

    Prepared by M Glenn

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 13 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 01 February 2023 to 03 February 2023, the Commission made a decision on 15 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 15 September 2025.

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  5. Site Audit

    Prepared by M Glenn

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  6. Site audit Performance Report

    A site audit was conducted with this service on 01 February 2023 to 03 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 17 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment contact Performance Report

    An assessment contact was conducted with this service on 18 November 2021 to 19 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 July 2021 to 16 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Assessment contact Performance Report

    An assessment contact was conducted with this service on 05 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  11. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  12. Assessment

    Following a site audit the Commission made a decision on 02 September 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 17 October 2022.

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  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 November 2018.

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  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 November 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 17 October 2019. The reconsideration decision and audit report is attached.

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  15. Assessment
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  16. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.