Brightwater Redcliffe

active
ResidentialBrightwater Care Group LimitedSite ARCH-03399Service brightwater care group limited::brightwater redcliffe::redcliffe::6104

Overview

Care typeResidential
Operational places50
RegionBelmont - Ascot - Redcliffe (SA2)

Location

Belmont - Ascot - Redcliffe (SA2)

23 Johnson Street, REDCLIFFE, WA, 6104

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures2
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635233
Feb 202645333
Oct 202545533
Aug 202545433
May 202545533
Jan 202545533
Nov 202445434
Jul 202445433
May 202435332
Feb 202445532
Dec 202345532
Aug 202335332
May 202335332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
02 Sept 2024Site AuditConsumer dignity and choiceCompliant
02 Sept 2024Site AuditOngoing assessment and planning with consumersCompliant
02 Sept 2024Site AuditPersonal care and clinical careCompliant
02 Sept 2024Site AuditServices and supports for daily livingCompliant
02 Sept 2024Site AuditOrganisation’s service environmentCompliant
02 Sept 2024Site AuditFeedback and complaintsCompliant
02 Sept 2024Site AuditHuman resourcesCompliant
02 Sept 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 29/07/2024 to 31/07/2024, the Commission made a decision on 02/09/2024 to re-accredit this service. The period of accreditation of the service will expire on 14/10/2027

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  2. Site Audit

    Prepared by Denise McDonald

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  3. Site audit Performance Report

    A site audit was conducted with this service on 29 July 2024 to 31 July 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 19 August 2021 to 23 August 2021, the Commission made a decision on 14 October 2021 to re-accredit this service. The period of accreditation of the service will expire on 14 October 2024.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 19 August 2021 to 23 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 June 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 December 2020.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 December 2017.

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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.