Brightwater The Oaks

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ResidentialBrightwater Care Group LimitedSite ARCH-03397Service brightwater care group limited::brightwater the oaks::waikiki::6169

Overview

Care typeResidential
Operational places61
RegionWaikiki (SA2)

Location

Waikiki (SA2)

2 - 10 Oakwood Crescent, WAIKIKI, WA, 6169

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 3May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645443
Oct 202545443
Aug 202545343
May 202545443
Jan 202534243
Nov 202444343
Jul 202444343
May 202444343
Feb 202444343
Dec 202344443
Aug 202344343
May 202334143

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
06 Nov 2023Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
06 Nov 2023Assessment contact (performance assessment) – siteServices and supports for daily livingNot applicable
06 Nov 2023Assessment contact (performance assessment) – siteFeedback and complaintsNot applicable
27 Mar 2023Site AuditConsumer dignity and choiceCompliant
27 Mar 2023Site AuditOngoing assessment and planning with consumersCompliant
27 Mar 2023Site AuditPersonal care and clinical careCompliant
27 Mar 2023Site AuditServices and supports for daily livingCompliant
27 Mar 2023Site AuditOrganisation’s service environmentCompliant
27 Mar 2023Site AuditFeedback and complaintsCompliant
27 Mar 2023Site AuditHuman resourcesCompliant
27 Mar 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Assessment contact (performance assessment) – site

    Prepared by M Glenn

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 10 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 21 February 2023 to 23 February 2023, the Commission made a decision on 27 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 27 March 2026.

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  4. Site Audit

    Prepared by K. Richards

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 21 February 2023 to 23 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 22 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 1 October 2019 at Brightwater The Oaks to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  9. Assessment

    Following an audit we decided that this service met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 September 2022.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 September 2019.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.