Twilight House

active

RegisteredABN 81000017452Provider twilight house

Registration

ACQSC Provider Register (Aged Care Act 2024)

RegisteredRegistered 01 Nov 2025 → 28 Sept 2028

Category 6 - Residential care (including respite)
Residential accommodationResidential clinical careResidential non-clinical careResidential everyday living

Services

5 recorded

Glades Bay Gardens
Residential41 placesGladesville - Huntleys Point (SA2)
16 Punt Road, GLADESVILLE, NSW, 2111
★ 4 overall (compliance 5, quality 4, experience 4, staffing 4)
Glengarry
Residential44 placesMosman - South (SA2)
1a Ellamatta Avenue, MOSMAN, NSW, 2088
★ 4 overall (compliance 5, quality 4, experience 5, staffing 2)
Horton House
Residential45 placesGordon - Killara (SA2)
1 RAVENSWOOD AVENUE, GORDON, NSW, 2072
★ 4 overall (compliance 5, quality 3, experience 4, staffing 2)
Hunters Hill Village
Residential36 placesHunters Hill - Woolwich (SA2)
8 D'aram Street, HUNTERS HILL, NSW, 2110
★ 4 overall (compliance 5, quality 5, experience 4, staffing 2)
Twilight Grace Gardens
Residential52 placesDural - Kenthurst - Wisemans Ferry (SA2)
454 Old Northern Road, DURAL, NSW, 2158
★ 3 overall (compliance 5, quality 3, experience 3, staffing 2)

Service locations

5 mapped

Compliance findings

32 recorded

Date	Service	Type	Requirement	Severity	Finding	Status
20 Feb 2025	Twilight Grace Gardens	Accreditation decision	–	–	Consumer dignity and choice	Compliant
20 Feb 2025	Twilight Grace Gardens	Accreditation decision	–	–	Organisational governance	Compliant
20 Feb 2025	Twilight Grace Gardens	Accreditation decision	–	–	Human resources	Compliant
20 Feb 2025	Twilight Grace Gardens	Accreditation decision	–	–	Feedback and complaints	Compliant
20 Feb 2025	Twilight Grace Gardens	Accreditation decision	–	–	Organisation’s service environment	Compliant
20 Feb 2025	Twilight Grace Gardens	Accreditation decision	–	–	Services and supports for daily living	Compliant
20 Feb 2025	Twilight Grace Gardens	Accreditation decision	–	–	Personal care and clinical care	Compliant
20 Feb 2025	Twilight Grace Gardens	Accreditation decision	–	–	Ongoing assessment and planning with consumers	Compliant
21 June 2024	Horton House	Accreditation decision	–	–	Organisational governance	Compliant
21 June 2024	Horton House	Accreditation decision	–	–	Consumer dignity and choice	Compliant
21 June 2024	Horton House	Accreditation decision	–	–	Ongoing assessment and planning with consumers	Compliant
21 June 2024	Horton House	Accreditation decision	–	–	Personal care and clinical care	Compliant
21 June 2024	Horton House	Accreditation decision	–	–	Services and supports for daily living	Compliant
21 June 2024	Horton House	Accreditation decision	–	–	Organisation’s service environment	Compliant
21 June 2024	Horton House	Accreditation decision	–	–	Feedback and complaints	Compliant
21 June 2024	Horton House	Accreditation decision	–	–	Human resources	Compliant
25 July 2023	Glades Bay Gardens	Accreditation decision	–	–	Organisational governance	Compliant
25 July 2023	Glades Bay Gardens	Accreditation decision	–	–	Human resources	Compliant
25 July 2023	Glades Bay Gardens	Accreditation decision	–	–	Feedback and complaints	Compliant
25 July 2023	Glades Bay Gardens	Accreditation decision	–	–	Organisation’s service environment	Compliant
25 July 2023	Glades Bay Gardens	Accreditation decision	–	–	Services and supports for daily living	Compliant
25 July 2023	Glades Bay Gardens	Accreditation decision	–	–	Personal care and clinical care	Compliant
25 July 2023	Glades Bay Gardens	Accreditation decision	–	–	Ongoing assessment and planning with consumers	Compliant
25 July 2023	Glades Bay Gardens	Accreditation decision	–	–	Consumer dignity and choice	Compliant
20 Apr 2023	Hunters Hill Village	Accreditation decision	–	–	Organisational governance	Compliant
20 Apr 2023	Hunters Hill Village	Accreditation decision	–	–	Consumer dignity and choice	Compliant
20 Apr 2023	Hunters Hill Village	Accreditation decision	–	–	Ongoing assessment and planning with consumers	Compliant
20 Apr 2023	Hunters Hill Village	Accreditation decision	–	–	Personal care and clinical care	Compliant
20 Apr 2023	Hunters Hill Village	Accreditation decision	–	–	Services and supports for daily living	Compliant
20 Apr 2023	Hunters Hill Village	Accreditation decision	–	–	Organisation’s service environment	Compliant
20 Apr 2023	Hunters Hill Village	Accreditation decision	–	–	Feedback and complaints	Compliant
20 Apr 2023	Hunters Hill Village	Accreditation decision	–	–	Human resources	Compliant

Accreditation & assessment timeline

46 events

Accreditation decisionJun 25, 2025
Glengarry
Following a site audit conducted on 14 June 2022 to 17 June 2022, the Commission made a decision on 23 July 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 25 June 2025. The period of accreditation of the service will expire on 23 January 2026.
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Accreditation decisionFeb 20, 2025
Twilight Grace Gardens
Prepared by Bruce Bassett
Following a site audit conducted on 21/01/2025 to 23/01/2025, the Commission made a decision on 20/02/2025 to re-accredit this service. The period of accreditation of the service will expire on 03/06/2028.
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Site audit Performance ReportJan 23, 2025
Twilight Grace Gardens
A site audit was conducted with this service on 21/01/2025 to 23/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionJun 21, 2024
Horton House
Prepared by Denise McDonald
Following a site audit conducted on 22/05/2024 to 24/05/2024, the Commission made a decision on 21/06/2024 to re-accredit this service. The period of accreditation of the service will expire on 03/08/2027
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Site audit Performance ReportMay 24, 2024
Horton House
A site audit was conducted with this service on 22/05/2024 to 24/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionJul 25, 2023
Glades Bay Gardens
Prepared by J Miaris
Following a site audit conducted on 19 June 2023 to 22 June 2023, the Commission made a decision on 25 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 25 July 2026.
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Site audit Performance ReportJun 22, 2023
Glades Bay Gardens
A site audit was conducted with this service on 19 June 2023 to 22 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportMay 18, 2023
Horton House
An assessment contact was conducted with this service on 17 May 2023 to 18 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionApr 20, 2023
Hunters Hill Village
Prepared by J. Howard
Following a site audit conducted on 06 March 2023 to 08 March 2023, the Commission made a decision on 20 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 20 April 2026.
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Site audit Performance ReportMar 8, 2023
Hunters Hill Village
A site audit was conducted with this service on 06 March 2023 to 08 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesFeb 27, 2023
Glades Bay Gardens
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Exceptional CircumstancesOct 28, 2022
Hunters Hill Village
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 10 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Accreditation decisionJul 23, 2022
Glengarry
Following a site audit conducted on 14 June 2022 to 17 June 2022, the Commission made a decision on 23 July 2022 to re-accredit this service. The period of accreditation of the service will expire on 23 July 2025.
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Site audit Performance ReportJun 17, 2022
Glengarry
A site audit was conducted with this service on 14 June 2022 to 17 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionJun 3, 2022
Twilight Grace Gardens
Following a site audit conducted on 15 March 2022 to 17 March 2022, the Commission made a decision on 03 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 03 June 2025.
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Exceptional CircumstancesMar 22, 2022
Twilight Grace Gardens
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Site audit Performance ReportMar 17, 2022
Twilight Grace Gardens
A site audit was conducted with this service on 15 March 2022 to 17 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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AssessmentMar 15, 2022
Horton House
This decision is made under section 41(3) of the Aged Care Quality and Safety Commission Rules 2018 (Commission Rules), on the further period for which a residential service is to be accredited – to affirm Accreditation decision Following a site-audit conducted on 14 December 2021 to 16 December 2021, the Commission made a decision on 3 February 2022 to reaccredit this service for a further period. The decision on the service’s accreditation period was affirmed following reconsideration on 15 March 2022. The period of accreditation of the service will expire on 3 August 2024.
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Exceptional CircumstancesFeb 25, 2022
Glengarry
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Site audit Performance ReportDec 16, 2021
Horton House
A site audit was conducted with this service on 14 December 2021 to 16 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesOct 27, 2021
Horton House
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Accreditation decisionOct 14, 2021
Hunters Hill Village
Following a site audit conducted on 26 February 2019 to 27 February 2019, the Commission made a decision on 28 March 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 14 October 2021. The period of accreditation of the service will expire on 10 November 2022.
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Exceptional CircumstancesSep 29, 2021
Twilight Grace Gardens
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Exceptional CircumstancesAug 31, 2021
Glengarry
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Exceptional CircumstancesApr 21, 2021
Horton House
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Assessment contact Performance ReportDec 2, 2020
Twilight Grace Gardens
An assessment contact was conducted with this service on 02 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Exceptional CircumstancesOct 1, 2020
Horton House
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 May 2021.
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Accreditation decisionJan 30, 2020
Glades Bay Gardens
Following a site audit conducted on 28 to 30 January 2020, the Commission made a decision on 10 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 18 March 2023. The Performance Report is attached.
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AssessmentFeb 27, 2019
Hunters Hill Village
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 May 2022.
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AssessmentJul 4, 2018
Twilight Grace Gardens
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 October 2021.
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AssessmentJun 13, 2018
Glengarry
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 September 2021.
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AssessmentAug 23, 2017
Horton House
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 November 2020.
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AssessmentJan 6, 2017
Glades Bay Gardens
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 March 2020.
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AssessmentNov 16, 2016
Horton House
This is a new home and is accredited for one year until 21 November 2017. We made the decision on 21 November 2016.
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AssessmentJul 29, 2015
Twilight Grace Gardens
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 October 2018.
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AssessmentJul 17, 2015
Glengarry
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 September 2018.
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AssessmentMay 29, 2015
Hunters Hill Village
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 10 May 2019. The reconsideration decision and audit report is attached.
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AssessmentMay 28, 2015
Hunters Hill Village
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 August 2018.
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AssessmentJan 3, 2014
Glades Bay Gardens
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 March 2017.
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AssessmentAug 1, 2012
Twilight Grace Gardens
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AssessmentJul 17, 2012
Glengarry
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AssessmentMay 30, 2012
Hunters Hill Village
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AssessmentJan 12, 2011
Glades Bay Gardens
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AssessmentAug 11, 2009
Twilight Grace Gardens
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AssessmentJun 24, 2009
Glengarry
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AssessmentMay 20, 2009
Hunters Hill Village
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Regulatory actions

0 recorded

No regulatory actions recorded.

Registration

Category 6 - Residential care (including respite)

Services

Glades Bay Gardens

Glengarry

Horton House

Hunters Hill Village

Twilight Grace Gardens

Service locations

Compliance findings

Accreditation & assessment timeline

Regulatory actions