Twilight Grace Gardens

active
ResidentialTwilight HouseSite ARCH-05268Service twilight house::twilight grace gardens::dural::2158

Overview

Care typeResidential
Operational places52
RegionDural - Kenthurst - Wisemans Ferry (SA2)

Location

Dural - Kenthurst - Wisemans Ferry (SA2)

454 Old Northern Road, DURAL, NSW, 2158

Star ratings

Latest — May 2026

Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 0% of 2,211 rated services nationally.

Ratings over time (7 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635332
Feb 202644443
Oct 202544543
Aug 202544544
May 202544534
Jan 202544534
Nov 202444534

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
20 Feb 2025Accreditation decisionConsumer dignity and choiceCompliant
20 Feb 2025Accreditation decisionOngoing assessment and planning with consumersCompliant
20 Feb 2025Accreditation decisionPersonal care and clinical careCompliant
20 Feb 2025Accreditation decisionServices and supports for daily livingCompliant
20 Feb 2025Accreditation decisionOrganisation’s service environmentCompliant
20 Feb 2025Accreditation decisionFeedback and complaintsCompliant
20 Feb 2025Accreditation decisionHuman resourcesCompliant
20 Feb 2025Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Prepared by Bruce Bassett

    Following a site audit conducted on 21/01/2025 to 23/01/2025, the Commission made a decision on 20/02/2025 to re-accredit this service. The period of accreditation of the service will expire on 03/06/2028.

    source ↗
  2. Site audit Performance Report

    A site audit was conducted with this service on 21/01/2025 to 23/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Accreditation decision

    Following a site audit conducted on 15 March 2022 to 17 March 2022, the Commission made a decision on 03 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 03 June 2025.

    source ↗
  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  5. Site audit Performance Report

    A site audit was conducted with this service on 15 March 2022 to 17 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 02 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 October 2021.

    source ↗
  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 October 2018.

    source ↗
  10. Assessment
    source ↗
  11. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.