Glades Bay Gardens

active
ResidentialTwilight HouseSite ARCH-05267Service twilight house::glades bay gardens::gladesville::2111

Overview

Care typeResidential
Operational places41
RegionGladesville - Huntleys Point (SA2)

Location

Gladesville - Huntleys Point (SA2)

16 Punt Road, GLADESVILLE, NSW, 2111

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 5May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645444
Feb 202645343
Oct 202545543
Aug 202545543
May 202545543
Jan 202545543
Nov 202445543
Jul 202445343
May 202445345
Feb 202455445
Dec 202345435
Aug 202344534
May 202345435

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
25 July 2023Accreditation decisionConsumer dignity and choiceCompliant
25 July 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
25 July 2023Accreditation decisionPersonal care and clinical careCompliant
25 July 2023Accreditation decisionServices and supports for daily livingCompliant
25 July 2023Accreditation decisionOrganisation’s service environmentCompliant
25 July 2023Accreditation decisionFeedback and complaintsCompliant
25 July 2023Accreditation decisionHuman resourcesCompliant
25 July 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Prepared by J Miaris

    Following a site audit conducted on 19 June 2023 to 22 June 2023, the Commission made a decision on 25 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 25 July 2026.

    source ↗
  2. Site audit Performance Report

    A site audit was conducted with this service on 19 June 2023 to 22 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  4. Accreditation decision

    Following a site audit conducted on 28 to 30 January 2020, the Commission made a decision on 10 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 18 March 2023. The Performance Report is attached.

    source ↗
  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 March 2020.

    source ↗
  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 March 2017.

    source ↗
  7. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.