Horton House

active
ResidentialTwilight HouseSite ARCH-05266Service twilight house::horton house::gordon::2072

Overview

Care typeResidential
Operational places45
RegionGordon - Killara (SA2)

Location

Gordon - Killara (SA2)

1 RAVENSWOOD AVENUE, GORDON, NSW, 2072

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645342
Feb 202645442
Oct 202544543
Aug 202544543
May 202544543
Jan 202544544
Nov 202444544
Jul 202444443
May 202444545
Feb 202444544
Dec 202344443
Aug 202333434
May 202343534

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
21 June 2024Accreditation decisionConsumer dignity and choiceCompliant
21 June 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
21 June 2024Accreditation decisionPersonal care and clinical careCompliant
21 June 2024Accreditation decisionServices and supports for daily livingCompliant
21 June 2024Accreditation decisionOrganisation’s service environmentCompliant
21 June 2024Accreditation decisionFeedback and complaintsCompliant
21 June 2024Accreditation decisionHuman resourcesCompliant
21 June 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Prepared by Denise McDonald

    Following a site audit conducted on 22/05/2024 to 24/05/2024, the Commission made a decision on 21/06/2024 to re-accredit this service. The period of accreditation of the service will expire on 03/08/2027

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  2. Site audit Performance Report

    A site audit was conducted with this service on 22/05/2024 to 24/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 17 May 2023 to 18 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Assessment

    This decision is made under section 41(3) of the Aged Care Quality and Safety Commission Rules 2018 (Commission Rules), on the further period for which a residential service is to be accredited – to affirm Accreditation decision Following a site-audit conducted on 14 December 2021 to 16 December 2021, the Commission made a decision on 3 February 2022 to reaccredit this service for a further period. The decision on the service’s accreditation period was affirmed following reconsideration on 15 March 2022. The period of accreditation of the service will expire on 3 August 2024.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 14 December 2021 to 16 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 May 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 November 2020.

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  10. Assessment

    This is a new home and is accredited for one year until 21 November 2017. We made the decision on 21 November 2016.

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Regulatory actions

0 recorded

No regulatory actions recorded.