Wickro Pty Ltd

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RegisteredABN 89947149231Provider wickro pty ltd

Registration

ACQSC Provider Register (Aged Care Act 2024)

RegisteredRegistered 01 Nov 202528 Feb 2027

  • Category 6 - Residential care (including respite)

    Residential non-clinical careResidential clinical careResidential everyday livingResidential accommodation

Services

10 recorded

  • Belmont Grange

    Residential112 placesGrovedale - Mount Duneed (SA2)

    34 Church Street, GROVEDALE, VIC, 3216

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 4)

  • Clarendon Grange Hostel

    Residential47 placesWantirna (SA2)

    40 Stud Road, WANTIRNA, VIC, 3152

    5 overall Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 5 (compliance 5, quality 5, experience 5, staffing 4)

  • Ferndale Gardens Aged Care Services

    Residential121 placesBayswater North (SA2)

    229-239 Bayswater Road, BAYSWATER NORTH, VIC, 3153

    3 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 3 (compliance 5, quality 3, experience 3, staffing 2)

  • Kensington Grange

    Residential100 placesLeopold (SA2)

    1/13 Ferguson Road, LEOPOLD, VIC, 3224

    4 overall Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 2)

  • Langford Grange

    Residential120 placesCranbourne East - South (SA2)

    1 Residence Drive, CRANBOURNE EAST, VIC, 3977

    3 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 3 (compliance 5, quality 3, experience 3, staffing 2)

  • Melville Grange Hostel

    Residential120 placesBerwick - North (SA2)

    80 Melville Park Drive, BERWICK, VIC, 3806

    4 overall Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 3Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 2)

  • Point Cook Manor

    Residential118 placesPoint Cook - North West (SA2)

    9 Hewett Drive, POINT COOK, VIC, 3030

    4 overall Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 3)

  • Rowville Manor

    Residential121 placesRowville - Central (SA2)

    18 Le John Street, ROWVILLE, VIC, 3178

    4 overall Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 4Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 2)

  • Sea Views Manor

    Residential150 placesOcean Grove (SA2)

    77-79 Tareeda Way, OCEAN GROVE, VIC, 3226

    3 overall Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 3 (compliance 5, quality 3, experience 3, staffing 2)

  • Sunset Views Manor

    Residential120 placesTarneit - Central (SA2)

    142 Sunset Views Boulevard, TARNEIT, VIC, 3029

    4 overall Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 2)

Service locations

10 mapped

Compliance findings

8 recorded

DateServiceTypeRequirementSeverityFindingStatus
30 Nov 2023Belmont GrangeSite AuditConsumer dignity and choiceCompliant
30 Nov 2023Belmont GrangeSite AuditOngoing assessment and planning with consumersCompliant
30 Nov 2023Belmont GrangeSite AuditPersonal care and clinical careCompliant
30 Nov 2023Belmont GrangeSite AuditServices and supports for daily livingCompliant
30 Nov 2023Belmont GrangeSite AuditOrganisation’s service environmentCompliant
30 Nov 2023Belmont GrangeSite AuditFeedback and complaintsCompliant
30 Nov 2023Belmont GrangeSite AuditHuman resourcesCompliant
30 Nov 2023Belmont GrangeSite AuditOrganisational governanceCompliant

Accreditation & assessment timeline

19 events

  1. Accreditation decision

    Ferndale Gardens Aged Care Services

    Following a site audit conducted on 31 January 2024 to 02 February 2024, the Commission made a decision on 04 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 28 June 2027.

    source ↗
  2. Site audit Performance Report

    Ferndale Gardens Aged Care Services

    A site audit was conducted with this service on 31 January 2024 to 02 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Accreditation decision

    Belmont Grange

    Following a site audit conducted on 11 October 2023 to 13 October 2023, the Commission made a decision on 30 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 24 February 2027.

    source ↗
  4. Site Audit

    Belmont Grange

    Prepared by K. Richards

    source ↗
  5. Site audit Performance Report

    Belmont Grange

    A site audit was conducted with this service on 11 October 2023 to 13 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Accreditation decision

    Ferndale Gardens Aged Care Services

    Following a site audit conducted on 04 May 2021 to 06 May 2021, the Commission made a decision on 28 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 28 June 2024.

    source ↗
  7. Site audit Performance Report

    Ferndale Gardens Aged Care Services

    A site audit was conducted with this service on 04 May 2021 to 06 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  8. Accreditation decision

    Belmont Grange

    Following a site audit conducted on 05 January 2021 to 07 January 2021, the Commission made a decision on 24 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 24 February 2024.

    source ↗
  9. Exceptional Circumstances

    Ferndale Gardens Aged Care Services

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  10. Site audit Performance Report

    Belmont Grange

    A site audit was conducted with this service on 05 January 2021 to 07 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  11. Exceptional Circumstances

    Belmont Grange

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 April 2021.

    source ↗
  12. Exceptional Circumstances

    Ferndale Gardens Aged Care Services

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 March 2021.

    source ↗
  13. Assessment

    Belmont Grange

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 October 2020.

    source ↗
  14. Assessment

    Ferndale Gardens Aged Care Services

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 September 2020.

    source ↗
  15. Assessment

    Belmont Grange

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 October 2017.

    source ↗
  16. Assessment

    Ferndale Gardens Aged Care Services

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 September 2017.

    source ↗
  17. Assessment

    Belmont Grange

    source ↗
  18. Assessment

    Ferndale Gardens Aged Care Services

    source ↗
  19. Assessment contact Performance Report

    Belmont Grange

    An assessment contact was conducted with this service on 09 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.