Belmont Grange

active
ResidentialWickro Pty LtdSite ARCH-05411Service wickro pty ltd::belmont grange::grovedale::3216

Overview

Care typeResidential
Operational places112
RegionGrovedale - Mount Duneed (SA2)

Location

Grovedale - Mount Duneed (SA2)

34 Church Street, GROVEDALE, VIC, 3216

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645344
Feb 202645543
Oct 202545343
Aug 202545343
May 202545342
Jan 202545542
Nov 202445533
Jul 202434332
May 202434432
Feb 202444533
Dec 202334432
Aug 202334332
May 202334332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
30 Nov 2023Site AuditConsumer dignity and choiceCompliant
30 Nov 2023Site AuditOngoing assessment and planning with consumersCompliant
30 Nov 2023Site AuditPersonal care and clinical careCompliant
30 Nov 2023Site AuditServices and supports for daily livingCompliant
30 Nov 2023Site AuditOrganisation’s service environmentCompliant
30 Nov 2023Site AuditFeedback and complaintsCompliant
30 Nov 2023Site AuditHuman resourcesCompliant
30 Nov 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 11 October 2023 to 13 October 2023, the Commission made a decision on 30 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 24 February 2027.

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  2. Site Audit

    Prepared by K. Richards

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  3. Site audit Performance Report

    A site audit was conducted with this service on 11 October 2023 to 13 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 05 January 2021 to 07 January 2021, the Commission made a decision on 24 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 24 February 2024.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 05 January 2021 to 07 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 April 2021.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 October 2020.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 October 2017.

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  9. Assessment
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  10. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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Regulatory actions

0 recorded

No regulatory actions recorded.