Respect Group Limited
activeRegistration
ACQSC Provider Register (Aged Care Act 2024)
Category 1 - Home and community services
Category 2 - Assistive technology and home modifications
Category 3 - Advisory and support services
Category 4 - Personal care and care support in the home or community (including respite)
Category 5 - Nursing and transition care
Category 6 - Residential care (including respite)
Services
44 recorded
Alcheringa
2-14 Boree Drive, SWAN HILL, VIC, 3585
Avonlea
68-72 Macpherson Street, NHILL, VIC, 3418
Baw Baw Views
1 C Haigh Street, MOE, VIC, 3825
Bayview Haven
83 Wellington Road, PORTLAND, VIC, 3305
Coates
1 James Street, ST ARNAUD, VIC, 3478
Cohuna Village
38 Augustine Street, COHUNA, VIC, 3568
Cooinda
Short Street, LITHGOW, NSW, 2790
Coroneagh Park
50 Ironcliffe Road, PENGUIN, TAS, 7316
Costa House
1 Investigator Avenue, LARA, VIC, 3212
Derwent Views
7 Ballawinnie Road, LINDISFARNE, TAS, 7015
Edward Collick Home
173 Wilson Street, KALGOORLIE, WA, 6430
Eliza Purton
26-28 Lakin Street, WEST ULVERSTONE, TAS, 7315
Fred French
9 Amy Road, NEWSTEAD, TAS, 7250
Hudson House
8 Fachin Avenue, COOMA, NSW, 2630
Lyndoch Community Options
Hopkins Road, WARRNAMBOOL, VIC, 3280
Lyndoch Community Options-Barwon South Western-Housing Linked
Hopkins Road, WARRNAMBOOL, VIC, 3280
Lyndoch EACH
Hopkins Road, WARRNAMBOOL, VIC, 3280
Lyndoch EACH & EACH Dementia
Hopkins Road, WARRNAMBOOL, VIC, 3280
Lyndoch Hostel
Hopkins Road, WARRNAMBOOL, VIC, 3280
Lyndoch Nursing Home
Hopkins Road, WARRNAMBOOL, VIC, 3280
Lyndoch, Warrnambool Inc Care Packages
Hopkins Road, WARRNAMBOOL, VIC, 3280
Lyrebird Village
8 Neerim Street, DROUIN, VIC, 3818
Mitchell House
127 Vary Street, MORWELL, VIC, 3840
Mt St Vincent
75 South Road, ULVERSTONE, TAS, 7315
Peacehaven
185 Penquite Road, NORWOOD, TAS, 7250
Respect Aged Care
50 Formby Road, DEVONPORT, TAS, 7310
Respect Home Care - Barwon South Western
50 FORMBY ROAD, DEVONPORT, TAS, 7310
Respect Home Care - Goldfields
173 Wilson Street, KALGOORLIE, WA, 6430
Respect Home Care - Hume
50 FORMBY ROAD, DEVONPORT, TAS, 7310
Respect home Care - Northern Tasmania
50 Fornby Road, DEVONPORT, TAS, 7310
Respect Home Care - North West Tasmania
50 Formby Road, DEVONPORT, TAS, 7310
Respect Home Care - Riverina/Murray
50 FORMBY ROAD, DEVONPORT, TAS, 7310
Respect Home Care - Southern Tasmania
50 Formby Road, DEVONPORT, TAS, 7310
Respect Home Care South Western Sydney
50 Formby Road, DEVONPORT, TAS, 7310
Respect Home Care Western Sydney
50 Formby Road, DEVONPORT, TAS, 7310
RM Begg
27-35 Epping Street, KYNETON, VIC, 3444
St Ann's
142 Davey Street, HOBART, TAS, 7000
St John's
138 Williams Road, WANGARATTA, VIC, 3677
Tongala Memorial
Purdey Street, TONGALA, VIC, 3621
Tyler Village
320 Westbury Road, PROSPECT VALE, TAS, 7250
Wattleglen
28 Surkitt Boulevard, SALE, VIC, 3850
Wellington Views
24 Stanfield Drive, OLD BEACH, TAS, 7017
Woodhaven
55a Hebden Street, LOCKHART, NSW, 2656
Yallambee Lodge
1 Binalong Street, COOMA, NSW, 2630
Service locations
44 mapped
Compliance findings
40 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 02 May 2025 | Alcheringa | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 02 May 2025 | Alcheringa | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 02 May 2025 | Alcheringa | Site Audit | – | – | Personal care and clinical care | Compliant |
| 02 May 2025 | Alcheringa | Site Audit | – | – | Services and supports for daily living | Compliant |
| 02 May 2025 | Alcheringa | Site Audit | – | – | Organisation’s service environment | Compliant |
| 02 May 2025 | Alcheringa | Site Audit | – | – | Feedback and complaints | Compliant |
| 02 May 2025 | Alcheringa | Site Audit | – | – | Human resources | Compliant |
| 02 May 2025 | Alcheringa | Site Audit | – | – | Organisational governance | Compliant |
| 19 Nov 2024 | Bayview Haven | Assessment contact (performance assessment) – site | – | – | Human resources | Not applicable |
| 19 Nov 2024 | Bayview Haven | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 03 May 2024 | RM Begg | Site Audit | – | – | Organisational governance | Compliant |
| 03 May 2024 | RM Begg | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 03 May 2024 | RM Begg | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 03 May 2024 | RM Begg | Site Audit | – | – | Personal care and clinical care | Compliant |
| 03 May 2024 | RM Begg | Site Audit | – | – | Services and supports for daily living | Compliant |
| 03 May 2024 | RM Begg | Site Audit | – | – | Organisation’s service environment | Compliant |
| 03 May 2024 | RM Begg | Site Audit | – | – | Feedback and complaints | Compliant |
| 03 May 2024 | RM Begg | Site Audit | – | – | Human resources | Compliant |
| 16 Apr 2024 | St Ann's | Site Audit | – | – | Organisational governance | Compliant |
| 16 Apr 2024 | St Ann's | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 16 Apr 2024 | St Ann's | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 16 Apr 2024 | St Ann's | Site Audit | – | – | Personal care and clinical care | Compliant |
| 16 Apr 2024 | St Ann's | Site Audit | – | – | Services and supports for daily living | Compliant |
| 16 Apr 2024 | St Ann's | Site Audit | – | – | Organisation’s service environment | Compliant |
| 16 Apr 2024 | St Ann's | Site Audit | – | – | Feedback and complaints | Compliant |
| 16 Apr 2024 | St Ann's | Site Audit | – | – | Human resources | Compliant |
| 27 Oct 2023 | Alcheringa | Assessment contact (performance assessment) – site | – | – | Human resources | Not applicable |
| 27 Oct 2023 | Alcheringa | Assessment contact (performance assessment) – site | – | – | Services and supports for daily living | Not applicable |
| 27 Oct 2023 | Alcheringa | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 02 Oct 2023 | Bayview Haven | Assessment Contact - Site | – | – | Services and supports for daily living | Not applicable |
| 02 Oct 2023 | Bayview Haven | Assessment Contact - Site | – | – | Human resources | Non-compliant |
| 02 Oct 2023 | Bayview Haven | Assessment Contact - Site | – | – | Personal care and clinical care | Non-compliant |
| 28 Mar 2023 | Bayview Haven | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 28 Mar 2023 | Bayview Haven | Site Audit | – | – | Personal care and clinical care | Compliant |
| 28 Mar 2023 | Bayview Haven | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 28 Mar 2023 | Bayview Haven | Site Audit | – | – | Services and supports for daily living | Compliant |
| 28 Mar 2023 | Bayview Haven | Site Audit | – | – | Organisation’s service environment | Compliant |
| 28 Mar 2023 | Bayview Haven | Site Audit | – | – | Feedback and complaints | Compliant |
| 28 Mar 2023 | Bayview Haven | Site Audit | – | – | Human resources | Compliant |
| 28 Mar 2023 | Bayview Haven | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
158 events
- Accreditation decision
Following a site audit conducted on 12 July 2022 to 15 July 2022, the Commission made a decision on 22 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 17 July 2025. The period of accreditation of the service will expire 22 February 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 08/04/2025 to 10/04/2025, the Commission made a decision on 02/05/2025 to re-accredit this service. The period of accreditation of the service will expire on 23/06/2028.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 08/04/2025 to 10/04/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 21/01/2025 to 29/01/2025, the Commission made a decision on 12/03/2025 to re-accredit this service. The period of accreditation of the service will expire on 26/05/2028.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21/01/2025 to 29/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 22/10/2024 to 23/10/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 14/08/2024 to 16/08/2024, the Commission made a decision on 26/09/2024 to re-accredit this service. The period of accreditation of the service will expire on 30/11/2027
source ↗ - Accreditation decision
Following a site audit conducted on 12/08/2024 to 14/08/2024, the Commission made a decision on 19/09/2024 to re-accredit this service. The period of accreditation of the service will expire on 06/12/2027
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 20/08/2024 to 21/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 14/08/2024 to 16/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 12/08/2024 to 14/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 15 April 2024 to 17 April 2024, the Commission made a decision on 14 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 08 June 2027.
source ↗ - Accreditation decision
Following a site audit conducted on 26 March 2024 to 28 March 2024, the Commission made a decision on 03 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 08 July 2027.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 15 April 2024 to 17 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 19 March 2024 to 21 March 2024, the Commission made a decision on 16 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 08 June 2027.
source ↗ - Site Auditsource ↗
- Accreditation decision
Following a site audit conducted on 26 February 2024 to 29 February 2024, the Commission made a decision on 08 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 04 May 2027.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 26 March 2024 to 28 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 19 March 2024 to 21 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 26 February 2024 to 29 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 17 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 26 September 2023 to 26 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 19 September 2023 to 20 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 24 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 25 July 2023 to 26 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 04 April 2023 to 06 April 2023, the Commission made a decision on 29 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 29 May 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 01 March 2023 to 03 March 2023, the Commission made a decision on 18 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 18 April 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 04 April 2023 to 06 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 20 February 2023 to 23 February 2023, the Commission made a decision on 28 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 28 March 2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 01 March 2023 to 03 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 20 February 2023 to 23 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 09 January 2023 to 12 January 2023, the Commission made a decision on 10 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 February 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 09 January 2023 to 12 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 12 December 2022 to 15 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 14 December 2022 to 15 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 16 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 02 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 18 October 2022 to 20 October 2022, the Commission made a decision on 28 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 29 January 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 18 October 2022 to 20 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 12 July 2022 to 15 July 2022, the Commission made a decision on 22 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 22 August 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 12 July 2022 to 15 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 17 May 2022 to 20 May 2022, the Commission made a decision on 23 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 23 June 2025.
source ↗ - Accreditation decision
Following a site audit conducted on 12 April 2022 to 14 April 2022, the Commission made a decision on 26 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 26 May 2025.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 17 May 2022 to 20 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 08 March 2022 to 11 March 2022, the Commission made a decision on 04 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 04 May 2024.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 12 April 2022 to 14 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 08 March 2022 to 11 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 02 November 2021 to 04 November 2021, the Commission made a decision on 06 December 2021 to re-accredit this service. The period of accreditation of the service will expire on 06 December 2024.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 05 October 2021 to 07 October 2021, the Commission made a decision on 30 November 2021 to re-accredit this service. The period of accreditation of the service will expire on 30 November 2024.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 22 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 02 November 2021 to 04 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 03 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 05 October 2021 to 07 October 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 25 May 2021 to 27 May 2021, the Commission made a decision on 08 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 08 July 2024.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 25 May 2021 to 27 May 2021 and 16 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 11 May 2021 to 14 May 2021, the Commission made a decision on 15 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 16 January 2023.
source ↗ - Accreditation decision
Following a site audit conducted on 07 April 2021 to 09 April 2021, the Commission made a decision on 08 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 08 June 2024.
source ↗ - Accreditation decision
Following a site audit conducted on 27 April 2021 to 29 April 2021, the Commission made a decision on 08 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 08 June 2024.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 16 March 2021 to 18 March 2021, the Commission made a decision on 18 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 18 May 2023.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 11 May 2021 to 14 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 27 April 2021 to 29 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 07 April 2021 to 09 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 12 January 2021 to 15 January 2021, the Commission made a decision on 10 February 2021 not to re-accredit this service. The decision not to re-accredit the service was set aside following reconsideration on 6 April 2021 and substituted with a new decision to re-accredit this service for a period of three months. The period of accreditation of the service will expire on 16 July 2021.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 16 March 2021 to 18 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 12 January 2021 to 15 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 15 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 20 October 2020 to 23 October 2020, the Commission made a decision on 8 December 2020 not to re-accredit this service. The decision on the service’s accreditation period was varied to re-accredit following reconsideration on own initiative on 14 December 2020. The period of accreditation of the service will expire on 16 April 2021.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 June 2021.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 20 October 2020 to 23 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 April 2021.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 11 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 21 July 2020 to 23 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 29 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 19 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 January 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Compliance update
Following an assessment contact conducted on 26 February 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
source ↗ - Accreditation decision
Following a site audit conducted on 11 February 2020 to 13 February 2020, the Commission made a decision on 13 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 27 April 2023. The Performance Report is attached.
source ↗ - Accreditation decision
Following a site audit conducted on 20 January 2020 to 24 January 2020, the Commission made a decision on 28 February 2020 to re-accredit this service. The period of accreditation of the service will expire on 16 October 2020. The Performance Report is attached.
source ↗ - Compliance update
Following an assessment contact conducted on 15 January 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
source ↗ - Assessment
Following a site audit the Commission made a decision on 18 December 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 29 January 2023.
source ↗ - Non-compliance update
Following an assessment contact conducted on 05 November 2019, the Commission made a decision that the approved provider of the service is non-compliant with 2 requirements of the Aged Care Quality Standards.
source ↗ - Serious risk decision
Following an assessment contact conducted on 4 and 5 September 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that Bupa Aged Care Australia Pty Ltd failed to meet three Aged Care Quality Standards (Quality Standards) in relation to Bupa Portland. On 26 September 2019 a decision was made that failure to meet three Quality Standards has placed the safety, health or well-being of aged care consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Serious risk decision
Following a Review audit conducted on 7-10 August 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that Lithgow Aged Care Limited failed to meet all Aged Care Quality Standards (Quality Standards) in relation to Lithgow Aged Care Limited. On 23 October 2019 a decision was made that failure to meet five Quality Standards has placed the safety, health or well-being of eight aged care consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
source ↗ - Assessment
Following a review audit the Commission made a decision on 16 September 2019 that this service met zero of the eight Aged Care Quality Standards. The Commission decided to vary the service's period of accreditation. The service is now accredited until 16 March 2020.
source ↗ - Serious risk decision
On 19 March 2019 a delegate of the Aged Care Quality and Safety Commissioner made a decision in relation to Fred French Nursing Home that failure to meet one expected outcome in the Accreditation Standards placed the safety, health or wellbeing of a consumer of the service at serious risk. An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 2 May 2019 at Fred French Nursing Home to monitor the service’s progress against the Accreditation Standards. The Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 November 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 August 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 April 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 July 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 July 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 June 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 April 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 January 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 January 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 December 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 December 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 July 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 April 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 January 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 November 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 August 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 July 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 July 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 June 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 April 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 April 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 January 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 January 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 December 2017.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 December 2017.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 July 2017.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 April 2017.
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Regulatory actions
0 recorded
No regulatory actions recorded.