CareGraph

Avonlea

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ResidentialRespect Group LimitedSite ARCH-03102Service respect group limited::avonlea::nhill::3418

Overview

ProviderRespect Group Limited
Care typeResidential
Operational places33
RegionNhill Region (SA2)

Location

Nhill Region (SA2)

68-72 Macpherson Street, NHILL, VIC, 3418

Star ratings

Latest — May 2026

May 2023 — 5Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645342
Feb 202645144
Oct 202545344
Aug 202545444
May 202545345
Jan 202545345
Nov 202445344
Jul 202445244
May 202445244
Feb 202445344
Dec 202345344
Aug 202345244
May 202355445

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 12 July 2022 to 15 July 2022, the Commission made a decision on 22 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 17 July 2025. The period of accreditation of the service will expire 22 February 2026.

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  2. Accreditation decision

    Following a site audit conducted on 12 July 2022 to 15 July 2022, the Commission made a decision on 22 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 22 August 2025.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 12 July 2022 to 15 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 November 2021.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 November 2018.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.