Milford Hall Pty Ltd

active
Provider milford hall pty ltd

Services

2 recorded

  • Aeralife Northcote

    Residential75 placesNorthcote - East (SA2)

    14-24 Pearl Street, NORTHCOTE, VIC, 3070

    4 overall May 2025 — 3Aug 2025 — 4Oct 2025 — 3Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 3)

  • Aeralife Twin Parks

    Residential136 placesReservoir - South East (SA2)

    33-45 Blake Street, RESERVOIR, VIC, 3073

    4 overall May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 3, staffing 5)

Service locations

2 mapped

Compliance findings

16 recorded

DateServiceTypeRequirementSeverityFindingStatus
31 July 2023Aeralife Twin ParksSite AuditOrganisational governanceCompliant
31 July 2023Aeralife Twin ParksSite AuditConsumer dignity and choiceCompliant
31 July 2023Aeralife Twin ParksSite AuditOngoing assessment and planning with consumersCompliant
31 July 2023Aeralife Twin ParksSite AuditPersonal care and clinical careCompliant
31 July 2023Aeralife Twin ParksSite AuditServices and supports for daily livingCompliant
31 July 2023Aeralife Twin ParksSite AuditOrganisation’s service environmentCompliant
31 July 2023Aeralife Twin ParksSite AuditFeedback and complaintsCompliant
31 July 2023Aeralife Twin ParksSite AuditHuman resourcesCompliant
24 Mar 2023Aeralife NorthcoteSite AuditConsumer dignity and choiceCompliant
24 Mar 2023Aeralife NorthcoteSite AuditOngoing assessment and planning with consumersCompliant
24 Mar 2023Aeralife NorthcoteSite AuditPersonal care and clinical careCompliant
24 Mar 2023Aeralife NorthcoteSite AuditServices and supports for daily livingCompliant
24 Mar 2023Aeralife NorthcoteSite AuditOrganisation’s service environmentCompliant
24 Mar 2023Aeralife NorthcoteSite AuditFeedback and complaintsCompliant
24 Mar 2023Aeralife NorthcoteSite AuditHuman resourcesCompliant
24 Mar 2023Aeralife NorthcoteSite AuditOrganisational governanceCompliant

Accreditation & assessment timeline

17 events

  1. Accreditation decision

    Aeralife Twin Parks

    Following a site audit conducted on 27 June 2023 to 30 June 2023, the Commission made a decision on 31 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 31 July 2026.

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  2. Site Audit

    Aeralife Twin Parks

    Prepared by M. Nassif

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  3. Site audit Performance Report

    Aeralife Twin Parks

    A site audit was conducted with this service on 27 June 2023 to 30 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    Aeralife Twin Parks

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 November 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Accreditation decision

    Aeralife Northcote

    Following a site audit conducted on 15 February 2023 to 17 February 2023, the Commission made a decision on 24 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 28 June 2026.

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  6. Site Audit

    Aeralife Northcote

    Prepared by K. Spurrell

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  7. Site audit Performance Report

    Aeralife Northcote

    A site audit was conducted with this service on 15 February 2023 to 17 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  8. Exceptional Circumstances

    Aeralife Twin Parks

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 30 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Accreditation decision

    Aeralife Northcote

    Following an application for accreditation, the Commission made a decision on 28 June 2022 to accredit this commencing service. The period of accreditation of the service will expire on 28 June 2023.

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  10. Exceptional Circumstances

    Aeralife Twin Parks

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Assessment contact Performance Report

    Aeralife Twin Parks

    An assessment contact was conducted with this service on 06 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  12. Assessment

    Aeralife Twin Parks

    Decision regarding accreditation Following a review audit conducted on 08 December 2020 to 10 December 2020, the Commission made a decision on 27 January 2021 not to revoke the accreditation of this service. The period of accreditation of the service has not been varied and will expire on 30 May 2022.

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  13. Review audit Performance Report

    Aeralife Twin Parks

    A review audit was conducted with this service on 08 December 2020 to 10 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the review audit.

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  14. Assessment

    Aeralife Twin Parks

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 May 2022.

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  15. Assessment

    Aeralife Twin Parks

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 May 2019.

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  16. Assessment

    Aeralife Twin Parks

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  17. Assessment

    Aeralife Twin Parks

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Regulatory actions

0 recorded

No regulatory actions recorded.