Aeralife Northcote

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ResidentialMilford Hall Pty LtdSite ARCH-03151Service milford hall pty ltd::aeralife northcote::northcote::3070

Overview

Care typeResidential
Operational places75
RegionNorthcote - East (SA2)

Location

Northcote - East (SA2)

14-24 Pearl Street, NORTHCOTE, VIC, 3070

Star ratings

Latest — May 2026

May 2025 — 3Aug 2025 — 4Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (5 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645134
Oct 202535233
Aug 202545333
May 202534333

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
24 Mar 2023Site AuditConsumer dignity and choiceCompliant
24 Mar 2023Site AuditOngoing assessment and planning with consumersCompliant
24 Mar 2023Site AuditPersonal care and clinical careCompliant
24 Mar 2023Site AuditServices and supports for daily livingCompliant
24 Mar 2023Site AuditOrganisation’s service environmentCompliant
24 Mar 2023Site AuditFeedback and complaintsCompliant
24 Mar 2023Site AuditHuman resourcesCompliant
24 Mar 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

4 events

  1. Accreditation decision

    Following a site audit conducted on 15 February 2023 to 17 February 2023, the Commission made a decision on 24 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 28 June 2026.

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  2. Site Audit

    Prepared by K. Spurrell

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  3. Site audit Performance Report

    A site audit was conducted with this service on 15 February 2023 to 17 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following an application for accreditation, the Commission made a decision on 28 June 2022 to accredit this commencing service. The period of accreditation of the service will expire on 28 June 2023.

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Regulatory actions

0 recorded

No regulatory actions recorded.