Carino Care Pty Ltd
activeRegistration
ACQSC Provider Register (Aged Care Act 2024)
Category 6 - Residential care (including respite)
Services
4 recorded
Carino Care at Oatley
7-11 Mimosa Street, OATLEY, NSW, 2223
Carino Care at Rockdale
22 Woodford Road, BANKSIA, NSW, 2216
Carino Care at Russell Lea
72-74 Russell Street, RUSSELL LEA, NSW, 2046
Carino Care at Sylvania
406 Princes Highway, SYLVANIA, NSW, 2224
Service locations
4 mapped
Compliance findings
0 recorded
No findings recorded.
Accreditation & assessment timeline
69 events
- Accreditation decision
Following a site audit conducted on 20 April 2022 to 22 April 2022, the Commission made a decision on 16 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 08 July 2025. The period of accreditation of the service will expire on 16 February 2026.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 24/09/2024 to 24/09/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 01 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 13 December 2022 to 15 December 2022, the Commission made a decision on 24 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 24 January 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 28 November 2022 to 30 November 2022, the Commission made a decision on 11 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 11 January 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 08 November 2022 to 10 November 2022, the Commission made a decision on 03 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 11 February 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 13 December 2022 to 15 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 28 November 2022 to 30 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 15 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 08 November 2022 to 10 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 16 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 20 April 2022 to 22 April 2022, the Commission made a decision on 02 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 16 August 2025.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 20 April 2022 to 22 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 25 January 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 09 June 2021 to 15 June 2021, the Commission made a decision on 11 August 2021 to re-accredit this service. The period of accreditation of the service will expire on 11 February 2023.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 09 June 2021 to 15 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 09 December 2020 to 11 December 2020, the Commission made a decision on 15 March 2021 to re-accredit this service. The period of accreditation of the service will expire on 15 December 2021.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 03 November 2020 to 06 November 2020, the Commission made a decision on 16 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 16 August 2022.
source ↗ - Accreditation decision
Following a site audit conducted on 10 November 2020 to 12 November 2020, the Commission made a decision on 16 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 16 February 2022.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 09 December 2020 to 11 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 June 2021.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 June 2021.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 10 November 2020 to 12 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 03 November 2020 to 06 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 March 2021.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 14 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 December 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 December 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Non-compliance update
Following an assessment contact conducted on 19-20 February 2020, the Commission made a decision that the approved provider of the service is non-compliant with two requirements of the Aged Care Quality Standards.
source ↗ - Accreditation decision
Following a site audit conducted on 8 to 13 January 2020, the Commission made a decision on 21 February 2020 to re-accredit this service. The period of accreditation of the service will expire on 8 March 2021. The Performance Report is attached.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 27 - 28 November 2019 at Carino Care at Sylvania to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.
source ↗ - Non-compliance update
Following an assessment contact conducted on 14 November 2019 to 15 November 2019, the Commission made a decision that the approved provider of the service is non-compliant with five requirements of the Aged Care Quality Standards.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 23 October 2019 to 24 October 2019 at Carino Care at Rockdale to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.
source ↗ - Serious risk decision
Following a site audit conducted on 16 to 21 October 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that Carino Care Pty Ltd failed to meet seven Aged Care Quality Standards (Quality Standards) in relation to Carino Care at Russell Lea. On 17 December 2019 a decision was made that failure to meet seven Quality Standards has placed the safety, health or well-being of aged care consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Assessment
Following a site audit the Commission made a decision on 22 November 2019 that this service met one of the eight Aged Care Quality Standards. The service is re-accredited for 7 months until 30 June 2020.
source ↗ - Serious risk decision
Following a Site Audit conducted on 4- 6 June 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Carino Care Pty. Ltd. failed to meet 25 expected outcomes in the Accreditation Standards in relation to Carino Care at Sylvania. On 13 August 2019 a decision was made that failure to meet eight of these expected outcomes has placed the safety, health or well-being of aged care consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
source ↗ - Assessment
Following an audit we decided that this service met 19 of the 44 expected outcomes of the Accreditation Standards and would be accredited for 9 months until 20 June 2020.
source ↗ - Serious risk decision
Following a Site Audit conducted on 29 -30 May 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Carino Care Pty Ltd failed to meet five expected outcomes in the Accreditation Standards in relation to Carino Care at Rockdale. On 8 August 2019 a decision was made that failure to meet three of these expected outcomes has placed the safety, health or well-being of aged care consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
source ↗ - Assessment
Following an audit we decided that this service met 39 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 14 September 2020.
source ↗ - Serious risk decision
Following an assessment contact conducted on 20 May 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Carino Care Pty Ltd failed to meet two expected outcomes in the Accreditation Standards in relation to Carino Care at Oatley. On 4 July 2019 a decision was made that the failure to meet one of these expected outcomes has placed the safety, health or well-being of a consumer of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Serious risk decision
Following a review audit conducted on 13 – 16 May 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Carino Care Pty Ltd. failed to meet 24 expected outcomes in the Accreditation Standards in relation to Carino Care at Russell Lea. On 28 June 2019 a decision was made that failure to meet seven of these expected outcomes has placed the safety, health and wellbeing of consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Assessment
Following an audit we decided that this service met 20 of 44 expected outcomes of the Accreditation Standards. This service remains accredited until 30 November 2019.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 05 March 2019 at Carino Care at Oatley to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this home met 36 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 08 March 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 20 September 2019.
source ↗ - Assessment
Following an audit we decided that this home met 37 of the 44 expected outcomes of the Accreditation Standards and would be accredited for six months until 08 March 2019.
source ↗ - Assessment
Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 30 November 2019.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 14 September 2019. Please note: As at 14 August 2018, Tierra Care Pty Ltd is now the Approved Provider for this service. The service has been renamed Carino Care at Rockdale.
source ↗ - Assessment
Decision to revoke accreditation Following a review audit conducted on 7 May 2018 to 18 May 2018, a delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 17 August 2018 to revoke the accreditation of this service. The period of accreditation of the service will expire on 20 September 2019. Ark Health Care (Sydney)Pty Ltd, the approved provider of the service meets 19 of the 44 expected outcomes of the Accreditation Standards. The Review Audit Report is attached. Serious risk decision On 17 June 2018 the Australian Aged Care Quality Agency made a decision that failure by Ark Health Care (Sydney) Pty Ltd to meet expected outcomes in the Accreditation Standards in relation to Ark Health Care Sylvania placed, or may have placed, the safety, health or wellbeing of a care recipient of the service at serious risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. Please note: As at 14 August 2018, Tierra Care Pty Ltd is now the Approved Provider for this service. The service has been renamed Carino Care at Sylvania.
source ↗ - Assessment
Decision to revoke accreditation Following a review audit conducted on 7 May 2018 to 18 May 2018, a delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 17 August 2018 to revoke the accreditation of this service. The period of accreditation of the service will expire on 8 September 2019. Ark Health Care (Hillcrest & Russell Lea) Pty Ltd, the approved provider of the service meets 23 of the 44 expected outcomes of the Accreditation Standards. The Review Audit Report is attached. Serious risk decision On 17 June 2018 the Australian Aged Care Quality Agency made a decision that failure by Ark Health Care (Hillcrest & Russell Lea) Pty Ltd to meet expected outcomes in the Accreditation Standards in relation to Ark Health Care Oatley placed, or may have placed, the safety, health or wellbeing of a care recipient of the service at serious risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. Please note: As at 14 August 2018, Tierra Care Pty Ltd is now the Approved Provider for this service. The service has been renamed Carino Care at Oatley.
source ↗ - Assessment
Following an audit we decided that this home met 34 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 30 November 2018.
source ↗ - Assessment
Following an audit we decided that this home met 31 of the 44 expected outcomes of the Accreditation Standards. We have decided to neither revoke nor vary this home’s accreditation. Its accreditation will expire on 14 September 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 January 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 October 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 October 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 21 October 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 September 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 September 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
- Assessmentsource ↗
- Assessmentsource ↗
- Assessmentsource ↗
- Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.