Carino Care at Oatley
activeOverview
Location
Oatley - Hurstville Grove (SA2)
7-11 Mimosa Street, OATLEY, NSW, 2223
Star ratings
Latest — May 2026
Compliance findings
0 recorded
No findings recorded.
Accreditation & assessment timeline
19 events
- Assessment contact Performance Report
An assessment contact was conducted with this service on 24/09/2024 to 24/09/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 13 December 2022 to 15 December 2022, the Commission made a decision on 24 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 24 January 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 13 December 2022 to 15 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 15 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 09 December 2020 to 11 December 2020, the Commission made a decision on 15 March 2021 to re-accredit this service. The period of accreditation of the service will expire on 15 December 2021.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 09 December 2020 to 11 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 8 to 13 January 2020, the Commission made a decision on 21 February 2020 to re-accredit this service. The period of accreditation of the service will expire on 8 March 2021. The Performance Report is attached.
source ↗ - Non-compliance update
Following an assessment contact conducted on 14 November 2019 to 15 November 2019, the Commission made a decision that the approved provider of the service is non-compliant with five requirements of the Aged Care Quality Standards.
source ↗ - Serious risk decision
Following an assessment contact conducted on 20 May 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Carino Care Pty Ltd failed to meet two expected outcomes in the Accreditation Standards in relation to Carino Care at Oatley. On 4 July 2019 a decision was made that the failure to meet one of these expected outcomes has placed the safety, health or well-being of a consumer of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 05 March 2019 at Carino Care at Oatley to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this home met 36 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 08 March 2020.
source ↗ - Assessment
Following an audit we decided that this home met 37 of the 44 expected outcomes of the Accreditation Standards and would be accredited for six months until 08 March 2019.
source ↗ - Assessment
Decision to revoke accreditation Following a review audit conducted on 7 May 2018 to 18 May 2018, a delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 17 August 2018 to revoke the accreditation of this service. The period of accreditation of the service will expire on 8 September 2019. Ark Health Care (Hillcrest & Russell Lea) Pty Ltd, the approved provider of the service meets 23 of the 44 expected outcomes of the Accreditation Standards. The Review Audit Report is attached. Serious risk decision On 17 June 2018 the Australian Aged Care Quality Agency made a decision that failure by Ark Health Care (Hillcrest & Russell Lea) Pty Ltd to meet expected outcomes in the Accreditation Standards in relation to Ark Health Care Oatley placed, or may have placed, the safety, health or wellbeing of a care recipient of the service at serious risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. Please note: As at 14 August 2018, Tierra Care Pty Ltd is now the Approved Provider for this service. The service has been renamed Carino Care at Oatley.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 January 2020.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.