Carino Care at Sylvania
activeOverview
Location
Sylvania - Taren Point (SA2)
406 Princes Highway, SYLVANIA, NSW, 2224
Star ratings
Latest — May 2026
Compliance findings
0 recorded
No findings recorded.
Accreditation & assessment timeline
16 events
- Accreditation decision
Following a site audit conducted on 20 April 2022 to 22 April 2022, the Commission made a decision on 16 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 08 July 2025. The period of accreditation of the service will expire on 16 February 2026.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 01 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 20 April 2022 to 22 April 2022, the Commission made a decision on 02 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 16 August 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 20 April 2022 to 22 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 03 November 2020 to 06 November 2020, the Commission made a decision on 16 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 16 August 2022.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 June 2021.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 03 November 2020 to 06 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 December 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 27 - 28 November 2019 at Carino Care at Sylvania to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.
source ↗ - Serious risk decision
Following a Site Audit conducted on 4- 6 June 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Carino Care Pty. Ltd. failed to meet 25 expected outcomes in the Accreditation Standards in relation to Carino Care at Sylvania. On 13 August 2019 a decision was made that failure to meet eight of these expected outcomes has placed the safety, health or well-being of aged care consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
source ↗ - Assessment
Following an audit we decided that this service met 19 of the 44 expected outcomes of the Accreditation Standards and would be accredited for 9 months until 20 June 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 20 September 2019.
source ↗ - Assessment
Decision to revoke accreditation Following a review audit conducted on 7 May 2018 to 18 May 2018, a delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 17 August 2018 to revoke the accreditation of this service. The period of accreditation of the service will expire on 20 September 2019. Ark Health Care (Sydney)Pty Ltd, the approved provider of the service meets 19 of the 44 expected outcomes of the Accreditation Standards. The Review Audit Report is attached. Serious risk decision On 17 June 2018 the Australian Aged Care Quality Agency made a decision that failure by Ark Health Care (Sydney) Pty Ltd to meet expected outcomes in the Accreditation Standards in relation to Ark Health Care Sylvania placed, or may have placed, the safety, health or wellbeing of a care recipient of the service at serious risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. Please note: As at 14 August 2018, Tierra Care Pty Ltd is now the Approved Provider for this service. The service has been renamed Carino Care at Sylvania.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 September 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.