Apollo Care Operations Pty Ltd
activeServices
14 recorded
Bundaleer Gardens Hostel
142 A Cameron Street, WAUCHOPE, NSW, 2446
Bundaleer Home Care
1-142A Cameron Street, WAUCHOPE, NSW, 2446
Charingfield
282a Bronte Road, WAVERLEY, NSW, 2024
Haddington Nursing Home
126 Duncan Street, TENTERFIELD, NSW, 2372
Harden Grange
78 Swift Street, HARDEN, NSW, 2587
Millrace Hostel
422 Rouse Street, TENTERFIELD, NSW, 2372
Nanyima Aged Care
61 Alexandra Street, MIRANI, QLD, 4754
PresCare - Alexandra Gardens
20 Withers Street, ROCKHAMPTON DC, QLD, 4701
PresCare - Groundwater Lodge
165 ARNAUD Street, GRANVILLE, QLD, 4650
Resthaven On Quarry
10 Sands Terrace, NORTH MACKAY, QLD, 4740
The Bays Aged Care Facility
86 VICTORIA Street, HASTINGS, VIC, 3915
Vincent Court
88 LEITH Street, WEST KEMPSEY, NSW, 2440
Yackandandah Health Residential Aged Care
20 Isaacs Avenue, YACKANDANDAH, VIC, 3749
Yaralla Place
55 YARALLA STREET, MARYBOROUGH, QLD, 4650
Service locations
14 mapped
Compliance findings
19 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 21 Jan 2025 | Bundaleer Gardens Hostel | Review Audit | – | – | Consumer dignity and choice Not | Compliant |
| 21 Jan 2025 | Bundaleer Gardens Hostel | Review Audit | – | – | Ongoing assessment and planning with consumers Not | Compliant |
| 21 Jan 2025 | Bundaleer Gardens Hostel | Review Audit | – | – | Personal care and clinical care Not | Compliant |
| 21 Jan 2025 | Bundaleer Gardens Hostel | Review Audit | – | – | Services and supports for daily living | Compliant |
| 21 Jan 2025 | Bundaleer Gardens Hostel | Review Audit | – | – | Organisation’s service environment | Compliant |
| 21 Jan 2025 | Bundaleer Gardens Hostel | Review Audit | – | – | Feedback and complaints | Compliant |
| 21 Jan 2025 | Bundaleer Gardens Hostel | Review Audit | – | – | Human resources | Compliant |
| 21 Jan 2025 | Bundaleer Gardens Hostel | Review Audit | – | – | Organisational governance | Compliant |
| 10 Aug 2023 | Bundaleer Gardens Hostel | Assessment Contact - Site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 10 Aug 2023 | Bundaleer Gardens Hostel | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 10 Aug 2023 | Bundaleer Gardens Hostel | Assessment Contact - Site | – | – | Organisational governance | Not applicable |
| 06 Jan 2023 | Bundaleer Gardens Hostel | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 06 Jan 2023 | Bundaleer Gardens Hostel | Site Audit | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 06 Jan 2023 | Bundaleer Gardens Hostel | Site Audit | – | – | Personal care and clinical care | Non-compliant |
| 06 Jan 2023 | Bundaleer Gardens Hostel | Site Audit | – | – | Services and supports for daily living | Compliant |
| 06 Jan 2023 | Bundaleer Gardens Hostel | Site Audit | – | – | Organisation’s service environment | Compliant |
| 06 Jan 2023 | Bundaleer Gardens Hostel | Site Audit | – | – | Feedback and complaints | Compliant |
| 06 Jan 2023 | Bundaleer Gardens Hostel | Site Audit | – | – | Human resources | Compliant |
| 06 Jan 2023 | Bundaleer Gardens Hostel | Site Audit | – | – | Organisational governance | Non-compliant |
Accreditation & assessment timeline
55 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 30 October 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Accreditation decision
Following a site audit conducted on 20 November 2024 to 26 November 2024, the Commission made a decision on 21 January 2025 to re-accredit this service. The period of accreditation of the service will expire on 19 February 2026.
source ↗ - Review Auditsource ↗
- Review audit Performance Report
A review audit was conducted with this service on 20/11/2024 to 26/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the review audit.
source ↗ - Accreditation decision
Following a site audit conducted on 28 August 2024 to 30 August 2024, the Commission made a decision on 04 October 2024 to re-accredit this service. The period of accreditation of the service will expire on 19 January 2028.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 28 August 2024 to 30 August 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 30/04/2024 to 03/05/2024, the Commission made a decision on 05/06/2024 to re-accredit this service. The period of accreditation of the service will expire on 08/07/2027
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 30/04/2024 to 03/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 16 August 2023 to 18 August 2023, the Commission made a decision on 13 September 2023 to re-accredit this service. The period of accreditation of the service will expire on 13 December 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 16 August 2023 to 18 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 04 July 2023 to 05 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 01 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 14 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 29 November 2022 to 01 December 2022, the Commission made a decision on 06 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 19 February 2026.
source ↗ - Site Auditsource ↗
- Accreditation decision
Following an application for accreditation, the Commission made a decision on 13 December 2022 to accredit this commencing service. The period of accreditation of the service will expire on 13 December 2023.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 29 November 2022 to 01 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 29 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 15 February 2022 to 17 February 2022, the Commission made a decision on 05 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 08 July 2024.
source ↗ - Assessment
This decision is made under section 41(3) of the Aged Care Quality and Safety Commission Rules 2018 (Commission Rules), on the further period for which a residential service is to be accredited – to affirm Accreditation decision Following a site-audit conducted on 15 December 2021 to 17 December 2021, the Commission made a decision on 19 January 2022 to reaccredit this service for a further period. The decision on the service’s accreditation period was affirmed following reconsideration on 1 April 2022. The period of accreditation of the service will expire on 19 January 2025.
source ↗ - Accreditation decision
Following a site audit conducted on the 16 January 2019 to 17 January 2019, the Commission made a decision 12 February 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 02 March 2022. The period of accreditation of the service will expire on 08 July 2022.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 15 February 2022 to 17 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 15 December 2021 to 17 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 18 May 2021 to 21 May 2021, the Commission made a decision on 02 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 19 February 2023.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 18 May 2021 to 21 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 February 2021 to 25 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 25 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 19 May 2021.
source ↗ - Accreditation decision
Following a site audit conducted on 18 August 2020 to 25 August 2020, the Commission made a decision on 30 September 2020 to re-accredit this service. The period of accreditation of the service will expire on 19 August 2021.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 April 2021.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 18 August 2020 to 25 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 29 - 30 January 2020 at Charingfield to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 29 January 2020 at Bundaleer Gardens Hostel to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following a site audit the Commission made a decision on 04 November 2019 that this service met five of the eight Aged Care Quality Standards. The service is re-accredited for one year until 19 November 2020.
source ↗ - Assessment
Following a site audit the Commission made a decision on 01 October 2019 that this service met six of the eight Aged Care Quality Standards. The service is re-accredited for one year until 11 October 2020.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 28 – 29 May 2019 at Bundaleer Gardens Hostel to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 16 April 2019 at Haddington Nursing Home to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 April 2022.
source ↗ - Assessment
Following an audit we decided that this home met 30 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 19 November 2019.
source ↗ - Serious risk decision
Following an assessment contact conducted on 19 September 2018, a delegate of the CEO of the Quality Agency made a decision that Bundaleer Care Services Ltd failed to meet four expected outcomes in the Accreditation Standards in relation to Bundaleer Gardens Hostel. On 23 October 2018 a decision was made that the failure to meet two of these expected outcomes has placed the safety, health or wellbeing of care recipients of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 11 October 2019
source ↗ - Assessment
Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 July 2021.
source ↗ - Serious risk decision
On 22 January 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that Trustees of the Christian Brothers failed to meet one or more expected outcomes in the Accreditation Standards in relation to Charingfield and that this failure has placed, or may place, the safety, health or wellbeing of a care recipient of the service at serious risk. The Department of Health has been notified of the risk. The Quality Agency will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Assessment
Review audit decision Following a review audit conducted on 8 January 2018 to 18 January 2018, a delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 11 April 2018 to vary the period of accreditation of this service. The period of accreditation of the service will expire on 11 October 2018. The approved provider of the service meets 16 of the 44 expected outcomes of the Accreditation Standards. The Review Audit Report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 April 2019.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 August 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 July 2018.
source ↗ - Assessmentsource ↗
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Regulatory actions
0 recorded
No regulatory actions recorded.