Bundaleer Gardens Hostel
activeOverview
Location
Wauchope (SA2)
142 A Cameron Street, WAUCHOPE, NSW, 2446
Star ratings
Latest — May 2026
Compliance findings
19 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 21 Jan 2025 | Review Audit | – | – | Consumer dignity and choice Not | Compliant |
| 21 Jan 2025 | Review Audit | – | – | Ongoing assessment and planning with consumers Not | Compliant |
| 21 Jan 2025 | Review Audit | – | – | Personal care and clinical care Not | Compliant |
| 21 Jan 2025 | Review Audit | – | – | Services and supports for daily living | Compliant |
| 21 Jan 2025 | Review Audit | – | – | Organisation’s service environment | Compliant |
| 21 Jan 2025 | Review Audit | – | – | Feedback and complaints | Compliant |
| 21 Jan 2025 | Review Audit | – | – | Human resources | Compliant |
| 21 Jan 2025 | Review Audit | – | – | Organisational governance | Compliant |
| 10 Aug 2023 | Assessment Contact - Site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 10 Aug 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 10 Aug 2023 | Assessment Contact - Site | – | – | Organisational governance | Not applicable |
| 06 Jan 2023 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 06 Jan 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 06 Jan 2023 | Site Audit | – | – | Personal care and clinical care | Non-compliant |
| 06 Jan 2023 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 06 Jan 2023 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 06 Jan 2023 | Site Audit | – | – | Feedback and complaints | Compliant |
| 06 Jan 2023 | Site Audit | – | – | Human resources | Compliant |
| 06 Jan 2023 | Site Audit | – | – | Organisational governance | Non-compliant |
Accreditation & assessment timeline
24 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 30 October 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Accreditation decision
Following a site audit conducted on 20 November 2024 to 26 November 2024, the Commission made a decision on 21 January 2025 to re-accredit this service. The period of accreditation of the service will expire on 19 February 2026.
source ↗ - Review Auditsource ↗
- Review audit Performance Report
A review audit was conducted with this service on 20/11/2024 to 26/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the review audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 04 July 2023 to 05 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 29 November 2022 to 01 December 2022, the Commission made a decision on 06 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 19 February 2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 29 November 2022 to 01 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 18 May 2021 to 21 May 2021, the Commission made a decision on 02 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 19 February 2023.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 18 May 2021 to 21 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 February 2021 to 25 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 19 May 2021.
source ↗ - Accreditation decision
Following a site audit conducted on 18 August 2020 to 25 August 2020, the Commission made a decision on 30 September 2020 to re-accredit this service. The period of accreditation of the service will expire on 19 August 2021.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 18 August 2020 to 25 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 29 January 2020 at Bundaleer Gardens Hostel to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following a site audit the Commission made a decision on 04 November 2019 that this service met five of the eight Aged Care Quality Standards. The service is re-accredited for one year until 19 November 2020.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 28 – 29 May 2019 at Bundaleer Gardens Hostel to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this home met 30 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 19 November 2019.
source ↗ - Serious risk decision
Following an assessment contact conducted on 19 September 2018, a delegate of the CEO of the Quality Agency made a decision that Bundaleer Care Services Ltd failed to meet four expected outcomes in the Accreditation Standards in relation to Bundaleer Gardens Hostel. On 23 October 2018 a decision was made that the failure to meet two of these expected outcomes has placed the safety, health or wellbeing of care recipients of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Assessment
Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 July 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 July 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.