Willoughby Retirement Community Hostel
activeOverview
Location
Chatswood - East (SA2)
1 Warrah Street, CHATSWOOD, NSW, 2067
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 27 Oct 2024 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 27 Oct 2024 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 27 Oct 2024 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 27 Oct 2024 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 27 Oct 2024 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 27 Oct 2024 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 27 Oct 2024 | Accreditation decision | – | – | Human resources | Compliant |
| 27 Oct 2024 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
9 events
- Accreditation decision
Following a site audit conducted on 25/09/2024 to 27/09/2024, the Commission made a decision on 27/10/2024 to re-accredit this service. The period of accreditation of the service will expire on 16/02/2028
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 25 September 2024 to 27 September 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 01 December 2021 to 03 December 2021, the Commission made a decision on 16 February 2022 to re-accredit this service. The period of accreditation of the service will expire on 16 February 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 01 December 2021 to 03 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 March 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 March 2018.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.