The House of Saint Hilarion

active
ResidentialThe Society of St Hilarion IncSite ARCH-05772Service the society of st hilarion inc::the house of saint hilarion::seaton::5023

Overview

Care typeResidential
Operational places120
RegionSeaton - Grange (SA2)

Location

Seaton - Grange (SA2)

7 Kelly Avenue, SEATON, SA, 5023

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (12 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Oct 202545334
Aug 202545234
May 202545234
Jan 202545334
Nov 202445334
Jul 202445134
May 202445434
Feb 202445333
Dec 202345432
Aug 202345432
May 202335232

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
18 Feb 2024Accreditation decisionConsumer dignity and choiceCompliant
18 Feb 2024Accreditation decisionOngoing assessment and planning with consumers NotCompliant
18 Feb 2024Accreditation decisionPersonal care and clinical care NotCompliant
18 Feb 2024Accreditation decisionServices and supports for daily livingCompliant
18 Feb 2024Accreditation decisionOrganisation’s service environmentCompliant
18 Feb 2024Accreditation decisionFeedback and complaintsCompliant
18 Feb 2024Accreditation decisionHuman resources NotCompliant
18 Feb 2024Accreditation decisionOrganisational governance NotCompliant

Accreditation & assessment timeline

15 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 04/07/2024 to 04/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Prepared by Denise McDonald

    Following a site audit conducted on 22 January 2024 to 25 January 2024, the Commission made a decision on 18 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 08 March 2027.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 22 January 2024 to 25 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 21 September 2023 to 21 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 05 January 2021 to 08 January 2021, the Commission made a decision on 08 March 2021 to re-accredit this service. The period of accreditation of the service will expire on 08 March 2024.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 05 January 2021 to 08 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 June 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 December 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 22 June 2020.

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  11. Serious risk decision

    On 8 November 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision in relation to The House of Saint Hilarion that failure to meet three expected outcomes in the Accreditation Standards placed the safety, health or wellbeing of care recipients of the service at serious risk. An assessment contact was conducted on 13 February 2019 at The House of Saint Hilarion to monitor the service’s progress. The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

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  12. Assessment

    Following an audit we decided that this home met 34 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 22 June 2019.

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  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 30 April 2020.

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  14. Assessment
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  15. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.