Carinity Kepnock Grove

active
ResidentialThe Baptist Union of QueenslandSite ARCH-04308Service the baptist union of queensland::carinity kepnock grove::bundaberg::4670

Overview

Care typeResidential
Operational places50
RegionAshfield - Kepnock (SA2)

Location

Ashfield - Kepnock (SA2)

28 Jocumsen Street, BUNDABERG, QLD, 4670

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 5May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645345
Feb 202655445
Oct 202545343
Aug 202545444
May 202545443
Jan 202545543
Nov 202445443
Jul 202445544
May 202445533
Feb 202445534
Dec 202345533
Aug 202335332
May 202345532

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 19 July 2022 to 21 July 2022, the Commission made a decision on 24 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 08 July 2025. The period of accreditation of the service will expire on 24 February 2026.

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  2. Accreditation decision

    Following a site audit conducted on 19 July 2022 to 21 July 2022, the Commission made a decision on 24 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 24 August 2025.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 19 July 2022 to 21 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 24 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Compliance update

    Following an assessment contact conducted on 11 February 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

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  8. Non-compliance update

    Following an assessment contact conducted on 06 November 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirement of the Aged Care Quality Standards.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 October 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 October 2018.

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  11. Assessment

    Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards. This home remains accredited until 07 October 2015.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.