SwanCare Ningana

active
ResidentialSwanCare Group IncSite ARCH-03380Service swancare group inc::swancare ningana::bentley::6102

Overview

Care typeResidential
Operational places131
RegionBentley - Wilson - St James (SA2)

Location

Bentley - Wilson - St James (SA2)

3 Allen Court, BENTLEY, WA, 6102

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience4
Staffing1
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 0% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635341
Feb 202645333
Oct 202545333
Aug 202545433
May 202545443
Jan 202545443
Nov 202445343
Jul 202445343
May 202445333
Feb 202445432
Dec 202345432
Aug 202345432
May 202345433

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
16 May 2024Accreditation decisionConsumer dignity and choiceCompliant
16 May 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
16 May 2024Accreditation decisionPersonal care and clinical careCompliant
16 May 2024Accreditation decisionServices and supports for daily livingCompliant
16 May 2024Accreditation decisionOrganisation’s service environmentCompliant
16 May 2024Accreditation decisionFeedback and complaintsCompliant
16 May 2024Accreditation decisionHuman resourcesCompliant
16 May 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Prepared by Katherine Richards

    Following a site audit conducted on 10 April 2024 to 12 April 2024, the Commission made a decision on 16 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 18 June 2027.

    source ↗
  2. Site audit Performance Report

    A site audit was conducted with this service on 10 April 2024 to 12 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Accreditation decision

    Following a site audit conducted on 14 April 2021 to 16 April 2021, the Commission made a decision on 18 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 18 June 2024.

    source ↗
  4. Site audit Performance Report

    A site audit was conducted with this service on 14 April 2021 to 16 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Compliance update

    Following an assessment contact conducted on 4 June 2020, to assess two requirements of the Aged Care Quality Standards (Quality Standards), the Commission made a decision that the approved provider of the service is compliant with these requirements of the Quality Standards.

    source ↗
  7. Accreditation decision

    Following an application for accreditation, the Commission made a decision on 21 April 2020 to accredit this commencing service. The period of accreditation of the service will expire on 21 April 2021.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.