SwanCare Group Inc

active
RegisteredABN 20680689922Provider swancare group inc

Registration

ACQSC Provider Register (Aged Care Act 2024)

RegisteredRegistered 01 Nov 202528 Jan 2027

  • Category 1 - Home and community services

    TransportDomestic assistanceHome maintenance and repairsMeals

  • Category 2 - Assistive technology and home modifications

    Equipment and productsHome adjustments

  • Category 3 - Advisory and support services

    Hoarding and squalor assistanceSocial support and community engagement

  • Category 4 - Personal care and care support in the home or community (including respite)

    Personal careTherapeutic services for independent livingAllied health and therapyCommunity cottage respiteHome or community general respiteCare managementRestorative care managementNutrition

  • Category 5 - Nursing and transition care

    Nursing care

  • Category 6 - Residential care (including respite)

    Residential non-clinical careResidential everyday livingResidential accommodationResidential clinical care

Services

4 recorded

  • SwanCare Group Community Care

    Home Care0 placesBentley - Wilson - St James (SA2)

    26 Plantation Drive, BENTLEY, WA, 6102

  • SwanCare Kingia/Tandara

    Residential160 placesBentley - Wilson - St James (SA2)

    5 Allen Court, BENTLEY, WA, 6102

    3 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 3 (compliance 5, quality 3, experience 3, staffing 2)

  • SwanCare Ningana

    Residential131 placesBentley - Wilson - St James (SA2)

    3 Allen Court, BENTLEY, WA, 6102

    3 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 3 (compliance 5, quality 3, experience 4, staffing 1)

  • SwanCare Waminda

    Residential120 placesBentley - Wilson - St James (SA2)

    1 Adie Court, BENTLEY, WA, 6102

    3 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 3 (compliance 5, quality 2, experience 3, staffing 2)

Service locations

4 mapped

Compliance findings

24 recorded

DateServiceTypeRequirementSeverityFindingStatus
16 May 2024SwanCare NinganaAccreditation decisionOrganisational governanceCompliant
16 May 2024SwanCare NinganaAccreditation decisionHuman resourcesCompliant
16 May 2024SwanCare NinganaAccreditation decisionFeedback and complaintsCompliant
16 May 2024SwanCare NinganaAccreditation decisionOrganisation’s service environmentCompliant
16 May 2024SwanCare NinganaAccreditation decisionServices and supports for daily livingCompliant
16 May 2024SwanCare NinganaAccreditation decisionPersonal care and clinical careCompliant
16 May 2024SwanCare NinganaAccreditation decisionOngoing assessment and planning with consumersCompliant
16 May 2024SwanCare NinganaAccreditation decisionConsumer dignity and choiceCompliant
15 June 2023SwanCare WamindaAccreditation decisionOrganisational governanceCompliant
15 June 2023SwanCare WamindaAccreditation decisionHuman resourcesCompliant
15 June 2023SwanCare WamindaAccreditation decisionFeedback and complaintsCompliant
15 June 2023SwanCare WamindaAccreditation decisionOrganisation’s service environmentCompliant
15 June 2023SwanCare WamindaAccreditation decisionServices and supports for daily livingCompliant
15 June 2023SwanCare WamindaAccreditation decisionPersonal care and clinical careCompliant
15 June 2023SwanCare WamindaAccreditation decisionOngoing assessment and planning with consumersCompliant
15 June 2023SwanCare WamindaAccreditation decisionConsumer dignity and choiceCompliant
25 Jan 2023SwanCare Kingia/TandaraAssessment Contact - SiteOrganisational governanceNot applicable
25 Jan 2023SwanCare Kingia/TandaraAssessment Contact - SiteHuman resourcesNot applicable
25 Jan 2023SwanCare Kingia/TandaraAssessment Contact - SiteFeedback and complaintsNot applicable
25 Jan 2023SwanCare Kingia/TandaraAssessment Contact - SiteOrganisation’s service environmentNot applicable
25 Jan 2023SwanCare Kingia/TandaraAssessment Contact - SiteServices and supports for daily livingNot applicable
25 Jan 2023SwanCare Kingia/TandaraAssessment Contact - SitePersonal care and clinical careNot applicable
25 Jan 2023SwanCare Kingia/TandaraAssessment Contact - SiteOngoing assessment and planning with consumersNot applicable
25 Jan 2023SwanCare Kingia/TandaraAssessment Contact - SiteConsumer dignity and choiceNot applicable

Accreditation & assessment timeline

31 events

  1. Accreditation decision

    SwanCare Kingia/Tandara

    Following a site audit conducted on 21 June 2022 to 23 June 2022, the Commission made a decision on 08 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 02 July 2025. The period of accreditation of the service will expire on 08 February 2026.

    source ↗
  2. Accreditation decision

    SwanCare Ningana

    Prepared by Katherine Richards

    Following a site audit conducted on 10 April 2024 to 12 April 2024, the Commission made a decision on 16 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 18 June 2027.

    source ↗
  3. Site audit Performance Report

    SwanCare Ningana

    A site audit was conducted with this service on 10 April 2024 to 12 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Accreditation decision

    SwanCare Waminda

    Prepared by P. Sequeira

    Following a site audit conducted on 03 May 2023 to 05 May 2023, the Commission made a decision on 15 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 15 June 2026.

    source ↗
  5. Site audit Performance Report

    SwanCare Waminda

    A site audit was conducted with this service on 03 May 2023 to 05 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Exceptional Circumstances

    SwanCare Waminda

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Assessment Contact - Site

    SwanCare Kingia/Tandara

    Prepared by J Renna

    source ↗
  8. Assessment contact Performance Report

    SwanCare Kingia/Tandara

    An assessment contact was conducted with this service on 04 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  9. Accreditation decision

    SwanCare Kingia/Tandara

    Following a site audit conducted on 21 June 2022 to 24 June 2022, the Commission made a decision on 08 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 08 August 2025.

    source ↗
  10. Site audit Performance Report

    SwanCare Kingia/Tandara

    A site audit was conducted with this service on 21 June 2022 to 24 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  11. Exceptional Circumstances

    SwanCare Kingia/Tandara

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 January 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  12. Exceptional Circumstances

    SwanCare Kingia/Tandara

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 31 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  13. Exceptional Circumstances

    SwanCare Kingia/Tandara

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 31 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  14. Accreditation decision

    SwanCare Waminda

    Following a site audit conducted on 13 November 2018 to 15 November 2018, the Commission made a decision on 13 December 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 18 June 2021. The period of accreditation of the service will expire on 07 February 2023.

    source ↗
  15. Accreditation decision

    SwanCare Ningana

    Following a site audit conducted on 14 April 2021 to 16 April 2021, the Commission made a decision on 18 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 18 June 2024.

    source ↗
  16. Site audit Performance Report

    SwanCare Ningana

    A site audit was conducted with this service on 14 April 2021 to 16 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  17. Exceptional Circumstances

    SwanCare Ningana

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  18. Assessment contact Performance Report

    SwanCare Waminda

    An assessment contact was conducted with this service on 08 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  19. Assessment contact Performance Report

    SwanCare Kingia/Tandara

    An assessment contact was conducted with this service on 25 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  20. Assessment contact Performance Report

    SwanCare Kingia/Tandara

    An assessment contact was conducted with this service on 28 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  21. Compliance update

    SwanCare Ningana

    Following an assessment contact conducted on 4 June 2020, to assess two requirements of the Aged Care Quality Standards (Quality Standards), the Commission made a decision that the approved provider of the service is compliant with these requirements of the Quality Standards.

    source ↗
  22. Accreditation decision

    SwanCare Ningana

    Following an application for accreditation, the Commission made a decision on 21 April 2020 to accredit this commencing service. The period of accreditation of the service will expire on 21 April 2021.

    source ↗
  23. Assessment

    SwanCare Waminda

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 February 2022.

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  24. Assessment

    SwanCare Kingia/Tandara

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 July 2021.

    source ↗
  25. Assessment

    SwanCare Waminda

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 07 February 2019. The reconsideration decision and audit report is attached.

    source ↗
  26. Assessment

    SwanCare Waminda

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 August 2018

    source ↗
  27. Assessment

    SwanCare Kingia/Tandara

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 July 2018.

    source ↗
  28. Assessment

    SwanCare Waminda

    source ↗
  29. Assessment

    SwanCare Kingia/Tandara

    source ↗
  30. Assessment

    SwanCare Kingia/Tandara

    source ↗
  31. Assessment

    SwanCare Waminda

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.