Swan Hill District Nursing Home

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ResidentialSwan Hill District HealthSite ARCH-04649Service swan hill district health::swan hill district nursing home::swan hill::3585

Overview

Care typeResidential
Operational places45
RegionSwan Hill (SA2)

Location

Swan Hill (SA2)

29 High Street, SWAN HILL, VIC, 3585

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 5Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures1
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645145
Feb 202645344
Oct 202545344
Aug 202555545
May 202545245
Jan 202545543
Nov 202445433
Jul 202445434
May 202445534
Feb 202445435
Dec 202345533
Aug 202345534
May 202345235

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
10 Feb 2023Accreditation decisionConsumer dignity and choiceCompliant
10 Feb 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
10 Feb 2023Accreditation decisionPersonal care and clinical careCompliant
10 Feb 2023Accreditation decisionServices and supports for daily livingCompliant
10 Feb 2023Accreditation decisionOrganisation’s service environmentCompliant
10 Feb 2023Accreditation decisionFeedback and complaintsCompliant
10 Feb 2023Accreditation decisionHuman resourcesCompliant
10 Feb 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Prepared by J. Howard

    Following a site audit conducted on 10 January 2023 to 12 January 2023, the Commission made a decision on 10 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 February 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 10 January 2023 to 12 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 15 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 September 2022.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 September 2019.

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  6. Assessment
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  7. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.