Swan Hill District Health

active
RegisteredABN 24314338210Provider swan hill district health

Registration

ACQSC Provider Register (Aged Care Act 2024)

RegisteredRegistered 01 Nov 202528 Oct 2026

  • Category 3 - Advisory and support services

    Social support and community engagement

  • Category 4 - Personal care and care support in the home or community (including respite)

    Personal careAllied health and therapyHome or community general respite

  • Category 5 - Nursing and transition care

    Nursing care

  • Category 6 - Residential care (including respite)

    Residential accommodationResidential everyday livingResidential non-clinical careResidential clinical care

Services

2 recorded

  • Jacaranda Lodge

    Residential30 placesSwan Hill Surrounds (SA2)

    1 Monash Avenue, NYAH WEST, VIC, 3595

    4 overall May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 5Feb 2026 — 4May 2026 — 4 (compliance 5, quality 1, experience 4, staffing 5)

  • Swan Hill District Nursing Home

    Residential45 placesSwan Hill (SA2)

    29 High Street, SWAN HILL, VIC, 3585

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 5Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 1, experience 4, staffing 5)

Service locations

2 mapped

Compliance findings

16 recorded

DateServiceTypeRequirementSeverityFindingStatus
14 Apr 2023Jacaranda LodgeAccreditation decisionOrganisational governanceCompliant
14 Apr 2023Jacaranda LodgeAccreditation decisionHuman resourcesCompliant
14 Apr 2023Jacaranda LodgeAccreditation decisionFeedback and complaintsCompliant
14 Apr 2023Jacaranda LodgeAccreditation decisionOrganisation’s service environmentCompliant
14 Apr 2023Jacaranda LodgeAccreditation decisionServices and supports for daily livingCompliant
14 Apr 2023Jacaranda LodgeAccreditation decisionPersonal care and clinical careCompliant
14 Apr 2023Jacaranda LodgeAccreditation decisionOngoing assessment and planning with consumersCompliant
14 Apr 2023Jacaranda LodgeAccreditation decisionConsumer dignity and choiceCompliant
10 Feb 2023Swan Hill District Nursing HomeAccreditation decisionOrganisational governanceCompliant
10 Feb 2023Swan Hill District Nursing HomeAccreditation decisionHuman resourcesCompliant
10 Feb 2023Swan Hill District Nursing HomeAccreditation decisionFeedback and complaintsCompliant
10 Feb 2023Swan Hill District Nursing HomeAccreditation decisionOrganisation’s service environmentCompliant
10 Feb 2023Swan Hill District Nursing HomeAccreditation decisionServices and supports for daily livingCompliant
10 Feb 2023Swan Hill District Nursing HomeAccreditation decisionPersonal care and clinical careCompliant
10 Feb 2023Swan Hill District Nursing HomeAccreditation decisionOngoing assessment and planning with consumersCompliant
10 Feb 2023Swan Hill District Nursing HomeAccreditation decisionConsumer dignity and choiceCompliant

Accreditation & assessment timeline

16 events

  1. Accreditation decision

    Jacaranda Lodge

    Prepared by D. Fekonja

    Following a site audit conducted on 28 February 2023 to 03 March 2023, the Commission made a decision on 14 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 14 April 2026.

    source ↗
  2. Site audit Performance Report

    Jacaranda Lodge

    A site audit was conducted with this service on 28 February 2023 to 03 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Accreditation decision

    Swan Hill District Nursing Home

    Prepared by J. Howard

    Following a site audit conducted on 10 January 2023 to 12 January 2023, the Commission made a decision on 10 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 February 2026.

    source ↗
  4. Site audit Performance Report

    Swan Hill District Nursing Home

    A site audit was conducted with this service on 10 January 2023 to 12 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Exceptional Circumstances

    Jacaranda Lodge

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 15 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Exceptional Circumstances

    Swan Hill District Nursing Home

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 15 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Exceptional Circumstances

    Jacaranda Lodge

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  8. Assessment

    Swan Hill District Nursing Home

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 September 2022.

    source ↗
  9. Assessment

    Jacaranda Lodge

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 May 2022.

    source ↗
  10. Assessment

    Swan Hill District Nursing Home

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 September 2019.

    source ↗
  11. Assessment

    Jacaranda Lodge

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 September 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 15 May 2019. The reconsideration decision and audit report is attached.

    source ↗
  12. Assessment

    Jacaranda Lodge

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 September 2018.

    source ↗
  13. Assessment

    Swan Hill District Nursing Home

    source ↗
  14. Assessment

    Jacaranda Lodge

    source ↗
  15. Assessment

    Swan Hill District Nursing Home

    source ↗
  16. Assessment

    Jacaranda Lodge

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.