SummitCare Smithfield

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ResidentialStelcom Pty LimitedSite ARCH-05337Service stelcom pty limited::summitcare smithfield::smithfield::2164

Overview

Care typeResidential
Operational places90
RegionSmithfield - Wetherill Park (SA2)

Location

Smithfield - Wetherill Park (SA2)

11 Nyora Avenue, SMITHFIELD, NSW, 2164

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645533
Feb 202645533
Oct 202545533
Aug 202545533
May 202545533
Jan 202545533
Nov 202445533
Jul 202445533
May 202445543
Feb 202444543
Dec 202344543
Aug 202344343
May 202334332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
15 May 2025Accreditation decisionConsumer dignity and choiceCompliant
15 May 2025Accreditation decisionOngoing assessment and planning with consumersCompliant
15 May 2025Accreditation decisionPersonal care and clinical careCompliant
15 May 2025Accreditation decisionServices and supports for daily livingCompliant
15 May 2025Accreditation decisionOrganisation’s service environmentCompliant
15 May 2025Accreditation decisionFeedback and complaintsCompliant
15 May 2025Accreditation decisionHuman resourcesCompliant
15 May 2025Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Prepared by Sandra Pickering

    Following a site audit conducted on 14/04/2025 to 16/04/2025, the Commission made a decision on 15/05/2025 to re-accredit this service. The period of accreditation of the service will expire on June 14/06/2028.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 14/04/2025 to 16/04/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 03 May 2022 to 13 May 2022, the Commission made a decision on 14 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 14 June 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 03 May 2022 to 13 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment contact Performance Report

    An assessment contact was conducted with this service on 29 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Assessment
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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 April 2018.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.